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Frequently Asked Questions
Q: What is the warranty on a QuietKat?
A: QuietKat offers a 1 year warranty on all components. The frame has a lifetime warranty. Please read full
warranty information located in owners manual.
Q: If I am a dealer or customer and I have a warranty claim, what is the procedure for getting my
QuietKat fixed?
A: Please call our customer service department:
970-328-6629
. They will properly handle your claim.
Q: For warranty claims, do I ship my QuietKat back to your facility or do you ship parts to me?
A: We arrange for you to take your QuietKat into a local repair shop. We ship parts to the repair shop and the
quickly get your Kat back in working order. QuietKat covers all associated costs of parts, labor and
shipping.
Q: If I am a dealer, can I service a unit for my customer if they have a warranty claim or does the
customer have to go to a local shop?
A: If you have the capabilities and necessary staff, Yes you can service the unit. Please refer to dealer
agreement for further information regarding service and repair.
Q: How do I become an Authorized Service Technician?
A: Our parts and service department will contact you in order to determine if you have the capabilities and
tools.
Q: Does QuietKat offer an extended service warranty available for purchase?
A: No.
General
Q: Can I climb hills with the QuietKat?
A: QuietKat can climb hills as steep as 20 degrees. Because it is front wheel drive, it is best to stand up and
lean forward to get as much traction on the front drive tire when traversing hilly terrain.
Q: Will my QuietKat rust over time?
A: No, the QuietKat design utilizes stainless hardware and aluminum tubular framing.
Q: I see the Prowler model is rated for up to a 275lb weight capacity. I weigh 285lbs, will this work
for me?
A: Will it work, Yes. Is it ideal for horsepower? No. You would be better off with the Rancher 72V AP model so
you would have extra weight capacity for gear and to travel hilly terrain with ease.
Q: How does the Kat perform in Mud, Snow and Sand?
A: Because the QuietKat is a light weight vehicle, snowy, muddy and sandy conditions should be kept to a
minimum. The great thing about the QuietKat is that if you do get stuck, it is very easy to push it out
on your own. Good luck getting out a buried ATV, Golf Cart or Side x Side.
