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A.4 Troubleshooting
SCSI Device Status
To find out whether the RDX drive is recognized by the system, issue the following command:
cat /proc/scsi/scsi
This will print out a list of all the SCSI devices in the system. The list should include any RDX
drives recognized by the system. If the RDX docking station is not listed, check cable
connections and power supplies (and BIOS settings for the SATA product.)
e2fsck File System Check Fails
If the
e2fsck
program is unable to successfully complete the file check of an ext2/ext3 cartridge,
check to make sure you have the latest version of
e2fsprogs
installed. Under certain
circumstances, earlier versions (pre 1.35) of
e2fsck
included with some distributions are unable
to complete the file systems check.
Product Registration and Support
For product registration and support, go to www.quantum.com/ServiceandSupport
Copyrights
When writing to an RDX cartridge, make sure you are not infringing any copyrights. When
backing up software, please make sure that you are not infringing any software copyrights for that
product.
Quantum and the Quantum logo are trademarks of Quantum Corp. All other brand, product
names, trademarks, or registered trademarks are the property of their respective owners.
RDX is a registered trademark of Tandberg Data ASA.
