SOFTPRO INSTALLATION GUIDE
©2022 SoftPro Water Systems. All rights reserved.
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GENERAL INSTRUCTIONS
Below are the installation instructions to get you up and
running in no time. We highly recommend that you
follow along in our simple installation videos.
Typical Install Times:
3 hours for a Handyman/ Plumber
4 hours for DIY
Tools Required:
Flathead Screwdriver
Phillips Head Screwdriver
Tongue-and-Groove Pliers (i.e. Channellock)
Adjustable Wrench
Pipe Cutter or Hacksaw (as applicable)
Additional Parts (as applicable):
Drain tubing: ½” ID vinyl tubing & ½” hose clamp
(length to reach the drainpipe)
Drainpipe connection and air gap fittings
Inlet & outlet connection plumbing items
Hose bibs and fittings (Optional, but
recommended)
For Copper, PEX, and CPVC pipes (as applicable):
●
Quick Connect Fittings (Optional Quick-connect
Hose Kit, or other quick-connect fittings. i.e.
SharkBite)
For Copper pipes (as applicable):
●
Electrical grounding strapping, if this new install
will cut/ separate any existing copper pipes.
For PVC Pipes (as applicable):
PVC Primer & glue, Teflon tape, pipe and fittings
Note: The optional Quick connect Hose kit does
not work on PVC pipes.
UNPACKING AND INSPECTING YOUR
NEW SYSTEM
Your new SoftPro water softener system will include the
following items. Before starting, please check that you
have all the items, and inspect for any possible damage
that may have occurred during shipment. (Note: This
new system may have multiple shipments.)
SHIPMENT FAQ
1.
Is it OK if some items are delivered on its side or
upside-down?
Yes, it is OK.
If your shipment, boxes, or other items are delivered
to you on its side or upside-down, do not be alarmed.
Our team takes additional precautions to ensure that
your new system is properly protected. Simply turn
the shipment or box right-side up and unpack it.
2.
What if there is damage to the exterior of the
shipment or boxes?
We got your back.
If you find visual damage to the
exterior of the boxes, take pictures of the boxes
and/or video of the damage before unpacking them.
Just because boxes are damaged does not mean the
system is damaged, we make sure they are
protected. So continue to unpack they system from
boxes and inspect the system for damage.
3.
After unpacking, what if there is damage to the
valve, tank, or other equipment?
We got you.
If you find visual damage to any of the
parts, please take pictures and/or video of the
damage. Then please immediately send us the
images/ video, and we will get parts shipped to you.
4.
After unpacking, what if there is a missing item?
Easy.
If you are missing a part, please contact us to
help get you set up properly.