Quail Digital Pro10, Руководство по установке

Страница: 11 / 12

Headset audio Status Next steps
Bloop-bleep Call drop Either you’ve moved out of range of base
(move towards it). Or base has no power,
check LEDs on front of base. If LEDs out or
AMBER, call Tech support.
2 beeps every 10 seconds Out of range Headset is not in range of base. Move
towards a base OR the base has no power,
check LEDs on front of base. If LEDs out or
AMBER, call Tech support.
3 beeps every 60 seconds Battery low Put headset in charger and take another
headset.
1 beep every 3 seconds
(and fast flashing LED) Registration required Headset is working but needs to be
registered on the system.
Appendix B – Headset functionality and system troubleshooting
page 11
Fault/symptoms Action
Headset has been in
charger, but LED isn’t
flashing Determine whether it’s a headset or battery fault. Swap the battery
from one in a working headset. If changing the battery clears the fault,
then throw away the faulty battery and order a new one. If not, send
back for headset repair/replacement.
Headset LED is pulsing as
normal every 4 seconds
but audio not working’ Put the headset back into the charger for at least 10 seconds. This
should reset the headset. If it doesn’t, remove the battery from the
headset then replace it again. If this doesn’t clear the fault, send the
headset for repair/replacement.
Headsets aren’t working
in an area they previously
did work in Locate the base serving the area where coverage has gone. Confirm
two LEDs on the base are red and green (primary) or both green
(secondary). Press the talk button on your headset, the lower LED on
the base should flash green. If the LED is amber in colour or doesn’t
flash green, you have a suspected faulty base station. Call Tech support.