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DS-1200 G4i Operator Manual Issue 4 - Nov 2020
Folder
1. Paper not folding
correctly.
a) Dirty fold rollers - clean with damp cloth. b) Fold plates incor-
rectly set - check settings in Document and Configuration screens. c)
Change standard fold type (eg. C instead of Z) or use custom fold. d)
Check fold plates are fully latched.
2. Paper not exiting
from folder cor-
rectly.
a) Paper caught behind shuttle bed - raise shuttle to reveal. Clean
four exit rollers at far edge of shuttle bed. b) Loose ribbon cable con-
nector at front of shuttle. c) Metal output tapes on folder exit are in-
correctly set. d) Insert track overguide incorrectly set (located above
track cassette).
Insert Track
1. Shuttle stalling. a) Loose ribbon cable connector at front of shuttle. b) Metal tapes
underneath shuttle incorrectly set. c) Shuttle pawls need resetting -
manually pull round a few centimetres.
2. Paper crashing
on insert track.
a) Insert track overguide incorrectly set (located above track cas-
sette). b) Folded document wrong size for track - check settings in
Document screen, particularly if custom fold. c) Dirty sensors in in-
sert track or shuttle area - clean. d) Manually check that insert track
pawls can be moved.
3. Insert track
stall (reported on
screen).
a) Remove all documents from track, upstream and downstream, and
press
Process one cycle
button (see page 11 of this document). b)
Check shuttle bed underneath shuttle is fully lowered.
Feeder
1. Feeder not pick-
ing up.
a) Side guides too tight - set to 1mm free play each side. b) Ensure
envelope stack is angled back in hopper, not upright. c) Dirty or
glazed feed rollers - clean. d) Separator is set slightly too tight - fine
adjust from Run screen. e) Check separator shield setting (if feed is
slow, increase shield) - adjust in document inserter from Run screen
(see pages 14 & 15 of this document). f) Dirty sensors on feeder -
clean. g) Run with inserts opposite way round or inverted. h) Check
spring-loaded shaft with pickup rollers is properly located. Also check
pivoting roller plate in front of this is fully latched.
2. Doubles be-
ing fed, or stream
feeding.
a) Check correct document information is set in Configuration and
Job screens. b) Separator is set slightly too wide - fine adjust from
Run screen. c) Dirty separator rollers - clean. d) Separator needs re-
calibrating - perform this in document inserter from Run screen (see
pages 14 to 16 of this document).
3. Inserts crashing
on exit of feeder.
a) Paper caught behind shuttle bed - raise shuttle to reveal. Clean
conveyor belts on feeder interface. b) Loose ribbon cable connector
at front of shuttle. c) Run with inserts opposite way round or invert-
ed. d) Feeder output tapes (at far end of shuttle) incorrectly set.
