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DS-1200 G4i Operator Manual Issue 4 - Nov 2020

Hi-Cap or Std-

Cap Feeder

1. Paper not pick-

ing up or not feed-

ing properly.

a) Side guides too tight - set to 1mm free play each side (check

from top to bottom - note guides are also adjustable for angularity.

b) Check paper stack is pushed fully forward. c) Feed rollers dirty,

especially pickup rollers. d) Separator is set too tight (to adjust, see

pages 14 to 16 of this document). e) Sensors in feed area blocked or

dirty. f) Ensure stationery is correctly loaded on printer prior to use,

ie. prime side must be printed.

2. Doubles or

stream-feeding oc-

curring.

a) Check correct document information is being used in Documents

and Configuration. b) Separator gap too large. c) Feed rollers dirty,

especially pickup rollers. d) Check side guides and paper stack (see

a) & b) in problem 1). e) Let stationery settle for 24 hours near to

machine before use. f) Check relative humidity - should be 30 - 80%.

3. Feed overrun.

a) Pivoting feed roller carrier left in raised position - lower it. b) Pa-

per stack support tray is lopsided - contact Service Department.

4. “Hi-cap overrun”

error message ap-

pearing on screen.

a) Uneven paper stack (one side higher than the other) - may be caused

by uneven ink/toner laydown. Reduce stack to 250 sheets. b) Paper tray

tilted due to stretched chains - contact Service Department.

Collator

1. Paper not arriv-

ing at OMR/Bar

code area.

a) Hi/Lo-Cap feeder separator gap too tight - fine-adjust from Run

screen. b) Sensors obscured - clean on both Hi/Lo-Cap and collator.

c) Roller carrier plate at Hi/Lo-Cap feed area not properly latched

down. d) Black conveyor belt carriers under reader head are raised -

fully lower them.

2. Paper not ar-

riving at collator

holdpoints.

a) Improper location of 2 spring-loaded shafts with white nylon roll-

ers - also check drive pins are present. b) Main collator conveyors

not fully latched down. c) Side guides on lower conveyor incorrectly

set - adjust using green knob on RH side.

3. Paper crashing

at entry to col-

late pocket (under

lower conveyor).

a) Collate pocket incorrectly set for paper size (eg. Letter setting

but A4 paper) - check document setup. b) Collate pocket side guides

incorrectly set - adjust using green knob on RH side.

4. Paper crashing

at exit from collate

pocket.

a) Collator not fully latched to main machine. b) Document trapped

between collator exit and main machine - unlatch and withdraw to

check. c) Paper excessively curled - restack and check printer (may

be running too hot).

5. “Collate pocket

exit jam” or “Form

not arrived at

collate exit” er-

ror message on

screen.

a) Paper not central in collate pocket - adjust side guides so that

trailing edge gives 1 - 2mm clearance each side. Open collate con-

veyor to adjust. b) Feed in one sheet, open collate conveyor and

measure clearance. c) Steel balls restricting entry - contact Service

Department to remove one or more symmetrically.

Содержание DS-1200 G4i

Страница 1: ...2 2 Safety Symbols are observed and their descriptions read thoroughly to understand their meanings Ensure all safety notes detailed in section 2 3 Safety Notes including it s sub sections are read in...

Страница 2: ...9 3 3 Identification of parts 10 4 Control Panel 12 4 1 The Menu Screen 12 4 2 The Job Screen 13 4 3 The Run Screen 14 4 3 1 The Run Screen displayed 14 4 3 2 Counter settings 15 4 3 3 Fine tuning of...

Страница 3: ...ker 49 9 1 About the Vertical Stacker 49 9 2 Operation 49 10 Operator Maintenance 51 10 1 Cleaning the machine 51 10 1 1 Cleaning conveyor belts 51 10 1 2 Cleaning rollers 52 10 1 3 Cleaning sensors 5...

Страница 4: ...quipment may be made at any time and without notice Such changes will however be incorporated into new editions of the PDF version of this guide if applicable Current Version Issue 4 Nov 2020 1 2 Stan...

Страница 5: ...particularly certain materials and components of electrical waste and electronic equipment need selective treatment as their injudicious handling or disposing of on or into land water or air would re...

Страница 6: ...usage to prevent danger to the user and others and to prevent property damage The meanings of these symbols are described in section 2 2 Safety Symbols and is important these symbols are observed and...

Страница 7: ...ock safety cut off switches Do not try to bypass the interlock safety switches and do not attempt to operate the machine without covers or if any of the interlock safety switches are inoperable Do not...

Страница 8: ...ty grounding protective earth feature provides extra protection in the event of an electrical problem The incoming mains power supply is fused Service personnel should be aware that a mains voltage ca...

Страница 9: ...ally stops The machine is Barcode 2D QR code OMR OCR compatible for use with reading enabled feeders or folders allowing a group of forms to be collated in an accumulator prior to folding A number of...

Страница 10: ...output diverter are also available The machine is equipped with PC controlled operating software from where jobs can be programmed and run The number of jobs that can be programmed is limited only by...

Страница 11: ...moveable trolley 6 Accumulator Collates forms into an accumulator and then delivers them as a group to a folder or if too many to fold diverts the excess The accumulated group is then fed to a folder...

Страница 12: ...r Manual Issue 4 Nov 2020 4 Control Panel 4 1 The Menu Screen The Menu screen can only be accessed if you have the correct access rights To access select Libraries functions are described in detail fu...

Страница 13: ...splayed after logging on See also section 4 3 1 The Run Screen displayed Press Help to access this document Press Remote Assistant to access assistance via Team Viewer see Remote Assistant for further...

Страница 14: ...b Menu or after pressing the Run screen button See also section 4 2 The Job Screen Shuts down IMOS and PC Press Run to resume NOTE Shutdown puts the machine into Standby To switch off the machine turn...

Страница 15: ...b Count button on the Run screen Output Count Press the Output Count button on the Run screen This cycles through the main output count and the counts for the output devices depending upon the machine...

Страница 16: ...ds You can change Seal mode Turn off to leave envelopes unsealed Doubles detect Turn off if thick or dark envelopes give false readings Separator wear Adjust separator gap only if needed 1 clock 0 015...

Страница 17: ...oving the shield back ie reducing the percentage If envelopes are not properly picking up move it forward The shield is initially set in the inserter unit setup in the Envelopes screen Adjustments wil...

Страница 18: ...st Adjusts the separator gap for this document only 1 clock 0 015mm Note that this is relative to Separator Wear and adds to or subtracts from that setting The setting is saved with this document and...

Страница 19: ...readings Address adjust Adjustment up or down of address position in envelope window Load to Reader reading units only this will feed one document into position under the reader Press Reader On to tes...

Страница 20: ...only this will feed one document into position under the reader Press Reader On to test the reader Reader Off to end the test Remove the document and replace on feed hopper Separator wear Adjust separ...

Страница 21: ...mote Assistant contact your local product support specialist and then start Remote Assistant from the Help dropdown This will start TeamViewer and display an ID and Password Communicate the ID and Pas...

Страница 22: ...tion 7 NOTE Paper hoppers must be loaded with stationery first before running a job See section 8 Setting up the machine for further information 1 Select Jobs button at the top To run the job currentl...

Страница 23: ...23 DS 1200 G4i Operator Manual Issue 4 Nov 2020 2 Load paper and envelopes in hoppers indicated 3 Press Run See also section 4 3 The Run Screen for a full description of the controls...

Страница 24: ...ow to switch the user Each user has password and access rights allocated To switch user the password must be known NOTE Available functions will depend on who you log on as See section 6 2 User Access...

Страница 25: ...25 DS 1200 G4i Operator Manual Issue 4 Nov 2020 2 Select user from list and press Log On New jobs can be created by pressing New This will only be available to users with the correct access rights...

Страница 26: ...anged 6 2 User Access Rights Users are allocated differing levels of access rights to allow or disallow certain functions eg change settings libraries etc The rights available to you will depend on th...

Страница 27: ...ing settings Miscellaneous Saving the Job to a Jobname When defining the Document BCR or OMR definitions can be optionally enabled NOTE To use an OMR or Barcode definition it must exist as part of the...

Страница 28: ...ssue 4 Nov 2020 7 1 1 Defining the mailset Selecting the envelope 1 Press Select to choose envelope from the library 2 Select the required envelope and press OK To create envelopes in the library see...

Страница 29: ...les Off use only if expected doubles errors occur otherwise leave On Offset Control Insert pack offset adjusts position of document pack at insert ve moves rightwards Turn backstop offset adjusts exte...

Страница 30: ...rator Manual Issue 4 Nov 2020 Selecting the document 1 Press Select to choose document from the library 2 Select the required document and press OK To create documents in the library see section 7 3 C...

Страница 31: ...le Feed Always reads label then always feeds multiple set in Form Count only available on reading units Reading Fixed Multiple Mark Selects reads label then feeds multiple set in Form Count when mark...

Страница 32: ...g feeder only Set action required if forms exceed the quantity set in Max at shuttle see below If set to Collate at shuttle machine will stop at the end of the oversize group Note Too many forms has d...

Страница 33: ...FFPD units only Sets the number of forms to be sent to the DS1200 as opposed to the forms sent to the FFI Camera Job Name This is the name entered in the camera PC program Both names must match Camera...

Страница 34: ...ise loaded tray If selected automatically raises the filled tray as soon as the cover is closed Hi Cap folder or collator only HiCap fan Turn on if optional Air Assist air separation is fitted Continu...

Страница 35: ...r 1 would feed from 3 instead If more than one substitute is set all of them will feed as well as the actual Diverters Allows the substitution of any divert unit on the machine for any other Sheet div...

Страница 36: ...ox or Presorted different types of frank or Dater prints current date Not used disables the franker Vertical Stacker Jog mode Set the action to trigger Jog mode Jog moves filled envelopes to an offset...

Страница 37: ...from the database Mail shot Sequential non reset As Mail shot Sequential but if machine is Autoended then switched back on it will continue where it left off in the database Without non reset the mach...

Страница 38: ...D mix directs some forms to FFI Inserter and some to the DS 1200 folder according to barcode FFPD always directs all forms to the FFI Inserter 2 Select the Diverts button at the top of the screen if o...

Страница 39: ...Postage and metering settings are defined using a Postal Product which controls the action of the weighing scales franker or printer where fitted 1 Press the settings button for Postal Product and sel...

Страница 40: ...will automatically appear as the lower weight for the following group enabling an ascending scale of postage rates to be set for the four groups For the first group click the Weight Group 1 button an...

Страница 41: ...ode Select what AIMS is to be used for if applicable Options are Statistics Audit Verification Lookup FBM Verification and Lookup FBM will only be available if Job Number Control Mode is an external s...

Страница 42: ...42 DS 1200 G4i Operator Manual Issue 4 Nov 2020 7 2 Creating an envelope 1 Begin creating a job see section 7 Creating a job and select an envelope 2 In the Envelope selection box press New...

Страница 43: ...ver the separator roller and should not normally require adjustment However if stream feeding or erratic double feeds occur try moving the shield back ie reducing the percentage If envelopes are not p...

Страница 44: ...Operator Manual Issue 4 Nov 2020 7 3 Creating a document 1 Begin creating a job see section 7 Creating a job 2 In the Document selection box press New 3 Enter a document name 4 Select Form type usuall...

Страница 45: ...l position 9 Enter the location of the label and press OK 10 if Doc Id mode is to be used select On This reads a label character and compares its string value with the string entered in Doc Id This co...

Страница 46: ...ailing At the rear of the machine press the tray descend button on top of the unit Hold it until the tray has descended sufficiently Load the documents into the hoppers ensuring they are pushed fully...

Страница 47: ...nd load the inserts on the track At the front of the track raise the centre guide and use the backstop to push the stack of inserts forwards so that the front ones follow the slope of the track and ma...

Страница 48: ...g forwards At the front of the track raise the centre guide and use the backstop to push the stack of envelopes forwards so that the front ones follow the slope of the track and make contact with the...

Страница 49: ...al by an operator The Vertical Stacker moves at the speed of the machine with no separate speed control The conveyor belt moves in indexing steps so that the envelopes overlap one another Optional sid...

Страница 50: ...ed to allow the vertical stacker to be emptied and the conveyor to be run NOTE The button only operates when the machine is switched on 1 Run out button Press and release the button once to run out on...

Страница 51: ...m the power source by switching off the isolator switch on the rear of the Insert Head and unplugging the mains power cable completely from the electrical power supply Ensure all safety notes detailed...

Страница 52: ...at the input end of the feeder conveyor to reveal the feed wheels this also applies to the envelope feeder Clean the conveyor belts using a clean lint free cloth dampened with water Hi Cap or Std Cap...

Страница 53: ...y apart They should be cleaned using only an invertible type non flammable airduster ensuring that both halves are thoroughly cleaned Sensor locations are indicated in the Track shuttle figure below T...

Страница 54: ...ted is located behind the track shuttle Feeder Viewed from behind the machine Raise the cover at the input end to access the sensors Pull back the latches and raise the roller covers to access the und...

Страница 55: ...55 DS 1200 G4i Operator Manual Issue 4 Nov 2020 Envelope Opener Located behind the insert head just in front of the envelope feeder Lift the black handle to gain access...

Страница 56: ...56 DS 1200 G4i Operator Manual Issue 4 Nov 2020 Kicker Insert area Unlatch the blue handle and lift up the kicker to gain access...

Страница 57: ...57 DS 1200 G4i Operator Manual Issue 4 Nov 2020 Turnover With the insert cover raised the sensors will be seen at the bottom of the turnover...

Страница 58: ...forming operator adjustments and ensure all safety notes detailed in section 2 3 Safety Notes including it s sub sections are read in it s entirety and understood before any operation cleaning mainten...

Страница 59: ...he fingers stop the job in a position where the envelope is waiting to be inserted or single cycle the machine using the remote control until an envelope has appeared at the insert plate Adjust the fi...

Страница 60: ...ock screws are securely fastened before continuing the job If regularly changing between different envelope types that require setting of the fingers a second set of envelope fingers can be obtained t...

Страница 61: ...ollers In the event that the pick up rollers in the sheet feeder become worn or when changing between jobs with different paper types it may be necessary to replace the feed tyres These are easily rem...

Страница 62: ...eder and Envelope feeder pick up roller set can be replaced in a similar way to the Sheet Feeder First remove the steel over guide by pressing the sides together to release the clips from the roller b...

Страница 63: ...3 DS 1200 G4i Operator Manual Issue 4 Nov 2020 Lift the roller assembly from the left hand side to remove IMPORTANT When replacing the roller assembly make sure the drive dog is fully engaged as below...

Страница 64: ...envelope stack is angled back in hopper not upright b Separator is set slightly too tight c Clean envelope opener conveyor belts d Clean envelope pickup rollers e Ensure conveyor cover is fully close...

Страница 65: ...llator 1 Paper not arriv ing at OMR Bar code area a Hi Lo Cap feeder separator gap too tight fine adjust from Run screen b Sensors obscured clean on both Hi Lo Cap and collator c Roller carrier plate...

Страница 66: ...all documents from track upstream and downstream and press Process one cycle button see page 11 of this document b Check shuttle bed underneath shuttle is fully lowered Feeder 1 Feeder not pick ing u...

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