USER MANUAL
29
TROUBLE SHOOTING
Following are a few common problems that may occur during operation. Here
are some suggestions for easy troubleshooting.
z
The fixture does not work, no laser and the fan does not work.
1) Check the connect power and main fuse.
2) Measure the mains voltage on the main connector.
3) Check the power on indicated LED.
z
The fixture is power on, but no laser coming out from aperture.
1) Check the laser aperture cover.
2) Check the key switch.
3) Check the remote interlock or interlock connector
4) Wait for at least 30 minutes to warm up in low temperature.
5) Check whether it is in music mode without sound signal.
6) Check whether it is in Slave mode.
7) Check whether it is in DMX without DMX signal.
z
The laser effect power is very weak.
1) Wait for at least 30 minutes to warm up in low temperature.
2) Clean the scanner mirror with alcohol.
3) Clean the aperture glass with alcohol.
4) Check whether it is in DMX with high strobe frequency.
z
The laser is on, but the pattern is not moving.
1) Check to see whether it is in Music/Sound mode without detecting sound
signal.
2) Check to see whether it is in DMX mode with further DMX control
3) Try to change the fixture to another stand alone mode
4) Try to control the fixture with DMX to see the laser effect system.
z
No responding to DMX controller
1) Check the DMX address settings and DMX polarity
2) If you have intermittent DMX signal problems, check the pins on connectors
of the fixture or the previous one.
3) Try to use another DMX controller.
4) Check to see if the DMX cables run near or run alongside to high voltage
cables that may cause damage or interference to DMX interface circuit.