QNAP Turbo NAS TS-219P, Руководство по устранению неисправностей

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3. Troubleshoot Hardware Issues
Q1. How to check if the NAS is a faulty unit?
A. If your NAS is not responding properly, please do the following to check if the NAS is a
faculty unit.
Turn on the NAS without hard disk drives. You will hear the first beep upon pressing the
power button, and another beep about 2 minutes later. If you did not hear the second
beep, there might be a hardware problem with the NAS. Please contact your local
distributor/reseller technical support.
Note: Make sure the alarm buzzer option for system operations (startup, shutdown, and
firmware upgrade) has been enabled in “System Administration” > “Hardware” on the
administration page of the NAS.
Caution: The NAS must be repaired by professional technicians, do not try to repair
the server yourself.
Q2. The USB one touch copy button does not work. What should I do?
A. Please check the following:
1. The one touch copy button only works for the front USB port. Make sure your
external USB device is connected to the front USB port of the NAS.
2. Login the NAS as an administrator. Go to “Backup” > “USB One Touch Copy” and
configure the backup settings.
3. Check that the connected storage device is supported:
http://www.qnap.com/pro_compatibility.asp
Q3. What should I do if the system fan, LCD panel, or other hardware
components are not working properly?
A. Do NOT repair or replace the hardware components yourself. Please contact your local
reseller or distributor for repair or replacement services.
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