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Contents

About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3

2. Product Overview

Safety Information.......................................................................................................................................13
Installation Requirements........................................................................................................................... 15
Setting Up the NAS.....................................................................................................................................15

3. Installation and Configuration

Hardware Installation.................................................................................................................................. 17

QuTS hero Installation................................................................................................................................ 43

Installing QuTS hero Using Qfinder Pro................................................................................................. 43
Installing QuTS hero Using the Cloud Key............................................................................................. 45

4. Basic Operations

LEDs........................................................................................................................................................... 52
Audio Alert.................................................................................................................................................. 54

5. Troubleshooting

Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 56
Hot-swapping Failed Drives........................................................................................................................56
Recovering Unintentionally Removed Healthy Drives................................................................................ 57

TS-hx86 User Guide

Содержание S-H886-D1622-16G

Страница 1: ...TS hx86 TS h686 TS h886 User Guide Document Version 5 27 11 2020 ...

Страница 2: ... Modules 35 Expansion Unit Installation 39 QuTS hero Installation 43 Installing QuTS hero Using Qfinder Pro 43 Installing QuTS hero Using the Cloud Key 45 4 Basic Operations Power Button 48 Reset Button 48 USB One Touch Copy Button 49 LCD Panel 49 Viewing TCP IP Settings 49 Configuring TCP IP Settings 49 Viewing Drive Information 50 Viewing Volume Information 50 Viewing System Information 51 Power...

Страница 3: ... 6 Glossary myQNAPcloud 58 myQNAPcloud Link 58 QuTS hero 58 Qfinder Pro 58 Cloud Key 58 7 Notices Limited Warranty 59 Disclaimer 59 GNU Public License 59 CE Notice 67 FCC Notice 67 VCCI Notice 68 BSMI Notice 68 SJ T 11364 2006 68 2 ...

Страница 4: ...stems This guide also assumes that the user is trained to recognize hazards including the appropriate actions the user needs to take to prevent personal injury and damage to data and property Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critic...

Страница 5: ...ations and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Tip Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com Ordering P N CPU Memory Power supply TS h686 D1602 8G Intel Xeon D 1602 8 GB Single TS h886 D1622 16G Intel Xeon D 1622 16 GB Single Component TS h686 D160...

Страница 6: ... 22110 SSD cache acceleration support Supported Hot swapping The device supports hot swapping for all drives Network 2 5 Gigabit Ethernet ports 4 x 2 5 GbE RJ45 Wake on LAN Yes GbE RJ45 External I O Ports Expansion Slots PCIe slots 2 x PCIe 3 0 x8 USB ports 3 x USB 3 2 Gen 1 Type A Front 1 x USB 3 2 Gen 1 One Touch Copy Type A Rear 2 x USB 3 2 Gen 1 Type A Interface Display panel Monochrome backli...

Страница 7: ...ed CPU fan is connected to fan connector 2 An additional CPU fan can be installed using fan connector 1 For details see Right Panel Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Note For the list of compatible drive models go to https www qnap com compatibility Packa...

Страница 8: ...ponent 1 M 2 SSD LEDs 5 USB 3 2 Gen 2 One Touch Copy Type A port 2 Power button 6 Drive LEDs 3 Power LED 7 SSD LEDs 4 USB One Touch Copy button 8 TS h886 No Component No Component 1 LCD panel 6 Power LED TS hx86 User Guide Product Overview 7 ...

Страница 9: ...5 Power button 10 SSD LEDs Rear Panel TS h686 No Component No Component 1 PCIe full height covers 6 USB 3 2 Gen 1 Type A ports 2 PSU power switch 7 2 5 Gigabit Ethernet ports RJ45 3 Power input 8 Com port Note This port is only for engineering purposes 4 Reset button 9 PCIe low profile covers 5 Kensington security slot TS hx86 User Guide Product Overview 8 ...

Страница 10: ... 6 USB 3 2 Gen 1 Type A ports 2 PSU power switch 7 2 5 Gigabit Ethernet ports RJ45 3 Power input 8 Com port Note This port is only for engineering purposes 4 Reset button 9 PCIe low profile covers 5 Kensington security slot TS hx86 User Guide Product Overview 9 ...

Страница 11: ...mponent No Component 1 2 5 Gigabit Ethernet speed LED 2 2 5 Gigabit Ethernet activity LED TS h886 No Component No Component 1 2 5 Gigabit Ethernet speed LED 2 2 5 Gigabit Ethernet activity LED TS hx86 User Guide Product Overview 10 ...

Страница 12: ... 3 0 x8 slot 6 Memory slot 2 2 Fan connector 1 7 Memory slot 1 3 Fan connector 2 Note The preinstalled CPU fan is connected to this connector 8 M 2 SSD slot 1 4 Memory slot 4 9 M 2 SSD slot 2 5 Memory slot 3 TS hx86 User Guide Product Overview 11 ...

Страница 13: ...Component 1 PCIe 3 0 x8 Drive Numbering TS h686 Drive Label Drive Type Compatible Drives A1 to A2 2 5 inch SATA 2 5 inch SATA 6 Gbps hard disk drives 2 5 inch SATA 6 Gbps solid state drives TS hx86 User Guide Product Overview 12 ...

Страница 14: ...al safety and environmental safety Read these instructions carefully before performing any operations General Instructions The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified skilled and authorized persons with knowledge of all restrictions safety precautions and installation and maintenan...

Страница 15: ...placing system components System Battery To avoid potential battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the same type Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer Moving Parts Moving fan blades Keep your body parts away from moving fan blades while the de...

Страница 16: ...hysical access to the NAS Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS Important Read all safety requirements and information in Safety Information carefully before setting up the NAS or installing NAS components 1 Place your NAS devic...

Страница 17: ...work 5 Optional Connect the expansion units For details see Connecting USB Expansion Units 6 Connect the power cord and all applicable cables 7 Power on the NAS For details see Front Panel 8 Install QuTS hero For details see QuTS hero Installation 9 Log on to QuTS hero TS hx86 User Guide Product Overview 16 ...

Страница 18: ...s 2 5 inch solid state drives and M 2 SSD drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving ...

Страница 19: ...lock down c Pull the handle to release the tray d Pull the tray out 3 Install a drive on the tray a Remove the fastening panels from the sides of the drive tray TS hx86 User Guide Installation and Configuration 18 ...

Страница 20: ... aligned with the holes on the sides of the tray c Attach the fastening panels to lock the drive to the tray d Optional Attach the screws to further secure the drive 4 Load the tray into the bay a Insert the tray into the bay TS hx86 User Guide Installation and Configuration 19 ...

Страница 21: ...the NAS Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components TS hx86 User Guide Installation and Configuration 20 ...

Страница 22: ...her moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Unlock the tray b Slide the lock down c Pull the handle to release the tray d Pull the tray out TS hx86 User Guide Installation and Configuration 21 ...

Страница 23: ... right fastening panel from the drive tray b Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws TS hx86 User Guide Installation and Configuration 22 ...

Страница 24: ...4 Load the tray into the bay a Insert the tray into the bay b Push the handle c Slide the lock up TS hx86 User Guide Installation and Configuration 23 ...

Страница 25: ...res to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Unlock the tray b Slide the lock to the right c Pull the handle to release the tray TS hx86 User Guide Installation and Configuration 24 ...

Страница 26: ...ace the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS hx86 User Guide Installation and Configuration 25 ...

Страница 27: ...go to http www qnap com compatibility Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components TS hx86 User Guide Installation and Configuration ...

Страница 28: ... Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device 5 Remove the fan module a Disconnect the fan cable from the system board b Remove the screw that secures the module to the chassis c Press the clip and then pull the module away from the system boar...

Страница 29: ...e controller location varies depending on the model and manufacturer of the M 2 SSD For details refer to the documentation or contact the manufacturer 7 Install the M 2 SSD a Pull out the pushpin b Insert the M 2 SSD into the slot TS hx86 User Guide Installation and Configuration 28 ...

Страница 30: ...l out the pushpin then insert the pushpin into the new position 3 Turn the pushpin clockwise 8 Attach the fan module a Align the protruding part of the module with the hole on the chassis below the M 2 SSD slot b Push the module toward the system board until the clip locks the module into place TS hx86 User Guide Installation and Configuration 29 ...

Страница 31: ...lace the cover on the device b Slide the cover forward c Tighten the screws 10 Connect all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the device TS hx86 User Guide Installation and Configuration 30 ...

Страница 32: ... in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external at...

Страница 33: ...5 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot Right Panel Left Panel TS hx86 User Guide Installation and Configuration 32 ...

Страница 34: ...ly pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws d Verify that the bracket does not move 7 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw Right Panel TS hx86 User Guide Installation and Configuration 33 ...

Страница 35: ...Left Panel 8 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws TS hx86 User Guide Installation and Configuration 34 ...

Страница 36: ...ules of the same type and capacity to maintain system performance and stability You can purchase QNAP memory modules from authorized resellers Important QNAP recommends installing modules in pairs Ensure that all four modules are identical Install the pairs in sequence and follow the assigned slots for each pair For details on slot numbering see Right Panel Module Pair Slot Number First pair Slots...

Страница 37: ...d from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device 5 Remove the fan module a Disconnect the fan cable from the system board b Remove the screw that secures the module to the chassis c Press the clip and then pull the module away from the system board TS hx86 User Guide Inst...

Страница 38: ...at the module has tilted upward and is completely released from the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard c Hold the module by the edges d Carefully slide the module out of the slot TS hx86 User Guide Installation and Configuration 37 ...

Страница 39: ...e metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 8 Attach the fan module a Align the protruding part of the module with the hole on the chassis below the M 2 SSD slot b Push the module toward the system board until the clip locks the module into place c Attach the screws TS hx86 User Guide Installatio...

Страница 40: ...screws Expansion Unit Installation The TS hX86 series supports USB expansion units Refer to the following table for details You can purchase storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com TS hx86 User Guide Installation and Configuration 39 ...

Страница 41: ...4 host bus adapter RAIL B02 TL R1200S RP Uses a SAS 6 Gbps SFF 8088 interface Supports SATA HDD SSD 3 x SFF 8088 to SFF 8644 connector cables QXP 1600eS host bus adapter RAIL B02 TR 002 Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable TR 004 Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives USB 3 2 Gen 1 Type A to Type C cable TR 004U Uses a ...

Страница 42: ...unit b Connect the USB cable to a USB 3 2 Gen 1 Type A port on the NAS 2 Power on the expansion units 3 Verify that the expansion units are recognized by the NAS a Log on to QuTS hero as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed TS hx86 User Guide Installation and Configuration 41 ...

Страница 43: ...QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device Third party host bus adapters are not compatible with QNAP JBOD enclosures For details see Installing Expansion Cards 3 Connect the expansion units to the NAS using the following topology 4 Power on the SATA JBOD expansion units 5 Power on the NAS 6 Verify that the expansion units are recognized by the NA...

Страница 44: ... do the following Scan the QR code on the NAS Log into your myQNAPcloud account Use myQNAPcloud Link to remotely access your NAS Complete the steps in the Smart Installation Guide wizard For details see Installing QuTS hero Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account Cloud Key Installing QuTS hero Using Qfinder Pro Warning Installing QuTS hero deletes all data o...

Страница 45: ...e with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 8 Click Next 9 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC sta...

Страница 46: ...Power on the device 2 Connect the device to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to http install qnap com Scan the QR code on the NAS using a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Locate the NAS in the list and then click Initialize Note If your NAS is not listed follow ...

Страница 47: ... methods Steps Automatic a Click Start Automatically searches for available firmware updates and installs firmware Manual installation a Click Manual Installation The Install Firmware window appears b Click Browser The upload file window appears c Select file d Click Open Starts firmware installation Skip a Click Skip Skips firmware installation 11 Specify the following information NAS name Specif...

Страница 48: ...ngs 20 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QuTS hero 21 Click Confirm QuTS hero is installed 22 Optional Click Go to NAS Management Tip Click Go to NAS Management to set more advanced QuTS hero configuations and settings For details see QuTS hero User Guide TS hx86 User Guide Installation and Configuration 47 ...

Страница 49: ... For example if the MAC address of adapter 1 is 11 22 33 44 55 66 then the admin password will be 112233445566 Tip You can find the MAC address of adapter 1 using Qfinder Pro A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mod...

Страница 50: ...formation on the system physical disks and volumes Viewing TCP IP Settings You can view the following settings for each network adapter on the NAS IP address Subnet mask Default gateway Primary DNS Secondary DNS 1 Press Enter or Select The panel displays the NAS name and QuTS hero version 2 Press and Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press and hold Enter The panel displ...

Страница 51: ...s the NAS name and QuTS hero version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 2 Physical disk 4 Press and hold Enter The panel displays the temperature and capacity of the drive in bay 1 5 Press and hold Select The panel displays the temperature and capacity of the next drive 6 Optional Repeat step 5 as...

Страница 52: ...f the NAS 1 Press Enter or Select The panel displays the NAS name and QuTS hero version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 5 Shut down 4 Press and hold Enter The NAS powers off Restarting the NAS 1 Press Enter or Select The panel displays the NAS name and QuTS hero version 2 Press and hold Enter f...

Страница 53: ...ed Volume number is in degrade mode Vol number Unmounted Volume number has unmounted Vol number Inactive Volume number is inactive LEDs LEDs indicate the system status and related information when the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of the L...

Страница 54: ...unctioning An error occurred when accessing read write the data A bad sector is detected on the hard drive The device is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The device is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Green The device is ready Fl...

Страница 55: ...tivity LAN Orange A network connection has been established Flashes orange The device is being accessed from the network Off There is no network connection USB One Touch Copy Flashes blue every 0 5 seconds A USB device connected to the front USB port is detected A USB device connected to the front USB port is being removed from the device A USB device connected to the front USB port is being acces...

Страница 56: ...about to reach full capacity The storage pool has reached full capacity The drives are in degraded mode The user started the drive rebuilding process A drive is plugged in or out 1 The NAS was powered off by force shutdown hardware shutdown The NAS was powered on successfully and is ready TS hx86 User Guide Basic Operations 55 ...

Страница 57: ...ls RAID 6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail Triple Mirror Multiple of 3 For example 3 6 9 12 disks and so forth One or two member drives fail RAID TP 5 One two or three member drives fail 1 Log on toQuTS hero 2 Go to Main Menu Storage Snaps...

Страница 58: ...AID 10 No 4 Must be an even number One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Triple Mirror Yes Multiple of 3 For example 3 6 9 12 disks and so forth 2 RAID TP Yes 5 3 Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Compatibility List https ...

Страница 59: ...ess the NAS over the internet without configuring complex port forwarding settings QuTS hero QNAP NAS operating system featuring ZFS file system Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network Cloud Key Unique 8 digit code assigned to each NAS device TS hx86 User Guide Glossary 58 ...

Страница 60: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Страница 61: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Страница 62: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Страница 63: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Страница 64: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Страница 65: ... covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless...

Страница 66: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Страница 67: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Страница 68: ...talled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference ...

Страница 69: ...有泄漏或突变的年限本产品可能包含有较短的环境友好使用期限的可替换元件像是电池或灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 TS hx86 User Guide Notices 68 ...

Страница 70: ...部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS hx86 User Guide Notices 69 ...

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