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CHAPTER 8 MOBILE SUR
VEILLANCE
If the software fails to download, please check the following:
• Verify that you have a good connection to your cellular network
• Verify that you can access the DVR from a remote computer
• Modify your BlackBerry’s browser configuration:
STEP 1.
Open your
Options
menu from
the
Menu
STEP 2.
Open
Browser Configuration
and check the boxes to allow
JavaScript Support and JavaScript
pop-ups, along with enabling the
browser to terminate slow-running
scripts, use background images and
support embedded media.
STEP 3.
Then, from the
Options
menu,
select
Cache Operations
and click
on “
Clear History
” to empty the
browser cache.
PICTURE 8-50
PICTURE 8-51
There may be a compatibility problem with SuperCam software running on mobile phones
with touch screens. The following steps will resolve this issue:
Step 1. Open the
Options Menu
Step 2. Select
Advanced Options
Step 3. Select
Applications
Step 4. Select
SuperCam
Step 5. Click on
Disable Compatiblity
OPERATING SUPERCAM
Login
STEP 1.
Launch SuperCam. This will
bring up the
Login
interface.
STEP 2.
Input the DVR’s IP address or
DDNS domain name, User Name and
Password. Check the “
Remember
Server
” box to save this setting.
The User Name and Password are
the same as used on the DVR. The
default is
admin
and
123456
. If
you are monitoring multiple devices,
previously saved login data for these
devices can be accessed using the
button on the right.
PICTURE 8-52
PICTURE 8-53
Main Menu
This window contains the function buttons needed to access and control your system.
Button
Function
Button
Function
Image
Image View
Log
Record log
Server List
Device list
Settings
Software settings
Live
Live view
Information Device information view
Help
Software help center
Logoff
Logoff and return to login
interface
