PureTools PT-SW-HDBT41, Руководство пользователя

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User Manual
PT-SW-HDBT41
28
11. Troubleshooting & Maintenance
Problems Potential Causes Solutions
Colour losing or no video
signal output on HDMI
display.
The connecting cables
may not be connected
correctly or it may be
broken.
Check whether the cables
are connected correctly
and in working condition.
No signal output from this
switcher while local input
is in normal working state.
Splash screen in output
devices. Poor quality of the
connecting cable. Change for another cable
of good quality.
Cannot control this
switcher with a control
device (e.g. a PC) via
RS232 port.
Wrong RS232
communication
parameters.
Make sure the RS232
communication
parameters are correct.
This switcher is broken.
Send it to authorized
dealer for repairing.
Static becomes stronger
when connecting the
video connectors.
Bad grounding.
Check the grounding and
make sure it is connected
well.
Note: If your problem is still remaining after following the troubleshooting steps
above, please contact your local dealer or distributor for further assistance.