24
Installation & Operation Manual
Copyright © Puretec Pty Ltd 2020
Troubleshooting Guide
Leak detected at
filters.
•
O-ring damaged, deteriorated
or incorrectly installed.
•
O-rings dry.
•
Filter cartridge not centered.
•
Remove the sump, wipe the
O-ring and threads clean.
Ensure the O-ring is fitted
properly, then reinstall.
•
Lubricate O-rings with
suitable sealant.
•
Remove sump, check for
cartridge damage, re-
assemble ensuring cartridge
is centered.
Red lamp blinks
and buzzer
sounds.
•
Lamp has reached or nearing
the maximum lamp life.
•
Lamp is disconnected or
faulty.
•
Replace lamp on or before
lamp counter reached 0.
•
Check lamp connection,
replace if needed.
Display flashing.
•
Power interruption.
•
Reset ballast.
Error Code ‘A3’ on
ballast.
•
Ballast countdown has
reached 0, lamp life expired.
•
Replace lamp.
No water.
• Water is not reaching the
pump.
• Siphon the water line ahead
of the pump.
For pump troubleshooting refer to your pump user guide for manufacturer's instructions.
HybridPlus P3, P6, P9 & P12 models
incude a Grundfos pump guide with your unit,
please refer the Grundfos guide for troubleshooting or for assistance please ring the
Puretec Customer Service Helpline on 1300 140 140 (AU) or 0800 130 140 (NZ).
