VIP-T300H-U USER MANUAL
VERSION 1.1
Original Unit Return
– the Original Unit must be returned within thirty (30) calendar days of the return authorization date. Failure
to return the Original Unit within this period will be subject to a minimum 15% re-stocking fee. Dealer is solely responsible for
the shipping of the Original Unit to PureLink.
TO MAKE A WARRANTY CLAIM
To make a warranty claim, promptly notify PureLink within the warranty periods described above by calling PureLink’s Technical
Support Department at 1-201-488-3232. PureLink, in its sole discretion, will determine what action, if any, is required under this
warranty.
Most problems can be corrected over the phone through close cooperation between Customer and a PureLink technician. To
better enable PureLink to address a warranty claim, please have the Product’s serial and model numbers. If PureLink, in its sole
discretion, determines that an on-site visit or other remedial action is necessary, PureLink may send a representative to
Customer’s site.
CUSTOMER SERVICE
Technical support inquiries can be submitted electronically through the PureLink website at
www.purelinkav.com
. For immediate
assistance please contact PureLink’s Customer Care Team at
+1 (201) 488-3232
