20
CustomerService
@
GQBrands.com
GQBrands.com
1-866-498-5269
FREQUENTLY ASKED QUESTIONS
• Question: "Is there any maintenance I
need to do for my Bench?"
Answer: Before each use, you should
always double check to make sure all your
bolts are tight and secure, the adjustable
components and cushions are securely
attached and/or locked, and there is no
damage to the frame or its parts. If any
of the conditions are found, tighten bolts
and/or secure any adjustable components.
If there is any damage, or if the adjustable
components do not stay secured, cease
use of the unit immediately and secure
from further use .
• Question: "Something was missing from
the packaging," "I need to purchase a
replacement part" or "I discovered a
damaged piece. What should I do?"
Answer: Contact customer service. You
must have your proof of purchase and/
or order confirmation available to be
considered for warranty replacement. You
must report missing pieces within 30 days
from the date of purchase.
Note that weight bars, weights,
dumbbells, etc. Are not included with
this bench. These must be purchased
separately.
• Question: “How should I clean my Bench?”
Answer: you should clean this equipment
a solution of warm water and non-
corrosive and/or non-abrasive soap.
Dampen a rag with this solution an swipe
completely dry before using.
