
© PumpSpy Technology, LLC Questions?
Email Tech Support:
ALARM MUTE BUTTON
STATUS INDICATOR REFERENCE CHART
ADDING YOUR DEVICE MANUALLY
• Silences the alarm for 24 hours
• Press and hold for 10 seconds to initiate system test
• On your Apple/Android device, go to Wi-Fi settings and connect
to the PumpSpy device’s Wi-Fi network
• If your device warns you that there is no internet connection available,
that is normal. Stay connected to the PumpSpy Wi-Fi network.
• Some Android devices will request that you sign in to the PumpSpy network. In
this event, click the sign in notification. When you reach the PumpSpy Provisioning
page, select options (3 dots) at upper right, then select “Use this network as is”
(Fig. 1)
• Once successfully connected, open a web browser on your Apple/Android device
• Enter the following address:
10.10.115.1/config/scan_page_outer.html
(Fig. 2)
• Select your Wi-Fi network from the displayed list of available networks
• Enter your network password
• The screen will go dark and a message will be displayed. Close your browser.
• Your PumpSpy devices Wi-Fi indicator will turn red for several seconds, then green
once successfully connected to PumpSpy’s servers. If it stays red after 60 seconds,
start over.
(Make sure you enter the correct Wi-Fi password!)
• Once the Wi-Fi indicator is green, open the PumpSpy app and select “Connect
Device Manually”
• Enter your PumpSpy device’s 15-digit serial number and press “Submit”
Use the chart below to identify the message associated with
the color of each LED light on the PumpSpy Controller.
If you hare having issues with setting up your PumpSpy device via the app, you can manually
set up the device.
This process works on all Apple and Android devices.
(Fig. 1)
(Fig. 2)
= Yellow
= Blinking Red
= Red
= Red/Green Alternating
MAIN PUMP
No Cycle Recorded
Main Pump Fail - Backup Pump
Activated
High Amp Draw - Jammed Pump
Excessive Run Time
BACKUP PUMP
No Cycle Recorded
Backup Pump Fail
High Amp Draw - Jammed Pump
Excessive Run Time
WATER LEVEL
High Water Alert
POWER
AC Outage
No Battery / Reverse Polarity
BATTERY
Low Battery - 25% Charge
Critical Battery - 10% Charge
No Battery / Reverse Polarity
WIFI
WiFi Setup Mode
Offline / Attempting to Connect