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5

SAFETY PRECAUTION

Please read the instructions before attempting to install or operate this equipment.

Please keep the following in mind as you unpack and install this equipment:

• 

Always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury.

• 

To prevent fire or shock hazards, do not expose the unit to rain, or moisture or install this product near water.

•  Never spill liquid of any kind on or into this product

•  Where possible, install the matrix towards the top of the rack to avoid the unit overheating

•  Only use the supplied IEC cable

•  Never push any objects into this product through any openings or empty slots in the unit as you may damage 

parts inside and/or cause an electrical shock

•  Do not allow anything to rest on the power cabling and avoid putting the weight of any kind on it

•  To protect the unit from overheating do not block any vents or openings in the unit housing that provides 

ventilation. Allow sufficient space for air to circulate around the unit.

•  This product is intended for use in a clean (dust-free) residential environment

Ventilation

It’s important to keep the product well ventilated when installing this Pulse-Eight matrix

Any electronic equipment will generate heat A well-ventilated area helps to disperse the heat If placed in a poorly 

ventilated area, your equipment may heat up and cause irreparable damage to the circuitries 

Allowing systems to run for prolonged periods under high temperatures will break down circuitry and electrical 

component It also applies if the device is left in the path of direct sunlight or near any heat source

Dust tends to accumulate and will disrupt the fan and electronics system Dust particles contain various 

compositions like water, oil, and other minerals or chemicals Having them in your electronic device can sometimes 

cause a signal error or degradation to the internal chips and circuitries Because we cannot accurately predict 

how or when they can affect your device, we highly recommend that you keep Pulse-Eight products not only in a 

well-ventilated area but also as clean as possible

In some cases, insects or reptiles can make nests near or inside the electronic casing Whilst we design our 

products to maximize the protection of internal electronics, please be aware that insects and reptiles can be 

drawn to these types of habitats In the unlikely event, this does happen, this will lead to poor ventilation inside 

the unit, and it will be unable to disperse heat effectively.

Finally, whenever possible, do not stack audio and video matrixes together Leave enough space in between each 

unit in order to provide good airflow.

FCC Warning

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules 
These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment 
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications However, there is no guarantee that interference will not occur in a particular installation 
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment 

off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna
•  Increase the separation between the equipment and receiver
• 

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•  Consult the dealer or an experienced radio/TV technician for help

Содержание neo:4Pro

Страница 1: ......

Страница 2: ...ion 5 Panel Descriptions 6 Infrared Blaster Cable Pack 8 Neo Lite Receiver 8 Installation 9 IR Receiver And Transmitter Ports 12 Wiring Guidelines 13 Neo Web Interface 14 Monitoring Portal 24 EDID Man...

Страница 3: ...080p 60 4 4 4 up to 70 meters 230 feet With CEC control and support for multiple video control methods the neo 4Pro is the uncompromising solution for residential and commercial installations The Puls...

Страница 4: ...to Source Yes IR Receiver Port 3 5mm 5V stereo jack IR Transmitter Port 3 5mm 5V stereo jack Ethernet Ports 1 x RJ45 control only Available On Internet Yes thru the Pulse Eight s Remote Monitoring Por...

Страница 5: ...als or chemicals Having them in your electronic device can sometimes cause a signal error or degradation to the internal chips and circuitries Because we cannot accurately predict how or when they can...

Страница 6: ...No network cable is connected AMBER Flashing It discovers the IP address AMBER Solid The network has the IP but cannot ping the router GREEN Flashing The network cannot reach the internet GREEN Solid...

Страница 7: ...connect the power Ethernet Connect to network Required for connection to Web Interface Third Party Control and Cloud Remote Monitoring Portal Global IR Used for a control system to be able to see all...

Страница 8: ...being received IR Receiver RX The IR Receiver port black can used to distribute IR signals back to the matrix when connecting an IR Receiver IR Flasher TX The IR Flasher port grey is used to control t...

Страница 9: ...ompatible IR Flasher Emitter Transmitter cable to the IR Out port grey on the matrix and the IR bud placed over the source device s IR window 1 Connect the appropriate category cable Cat6 or higher re...

Страница 10: ...sink devices e g TVs directly via high speed HDMI cables Note Can also be used in conjunction with a Pulse Eight neo HDMI Extender Set sold separately for reaching further distances Connecting The HDM...

Страница 11: ...before it begins its initialization sequence Note The initialization process takes between 20 seconds and up to 2 minutes However it is possible that a rmware update may be available the rst time the...

Страница 12: ...o that HDBT output e g if the matrix is routing video from HDMI In 2 on to HDBT out 5 then the any IR signal received by the neo Receiver attached to HDBT port 5 will be routed and blasted out the mat...

Страница 13: ...13 WIRING GUIDELINES This is an example of a wiring diagram of the neo 4Pro...

Страница 14: ...he Web Interface to configure the matrix according to the installation s requirements The Web Interface can be accessed using a computer connected to the same router network as the matrix and by visit...

Страница 15: ...our Pulse Eight installations remotely in one place For more information refer to the Accessing the Monitoring Portal section in this manual Note If you do not already have an Installer Id then you wi...

Страница 16: ...er s web interface EDID Pro le Drop down menu to select an alternative EDID pro le for the selected Input See the EDID Management section of this manual for more information EDID Details This will bri...

Страница 17: ...lected output from the end user s web interface Source Filtering Toggle switches to select which inputs can be routed to the selected output display Link Status Indicates if the HDBT link is active Re...

Страница 18: ...your installation to identify potential faults The IR Noise Test will check to see if any unwanted IR noise is being received over a sustained period of time for each port Failing this test would ind...

Страница 19: ...All four of these Channels should be below the 40 line Otherwise the cable quality will be marked as Poor Also all four of these Channels should be within 3 of each other for example 35 36 35 34 Othe...

Страница 20: ...ther details It is possible to add the neo 4Pro matrix to your Alexa smart home setup in order to control the attached Sink and Sources using voice commands 1 Install the neo Alexa skill from Amazon o...

Страница 21: ...l does require a persistent network connection Discovery Tool You can download a discovery tool from your monitoring portal at http monitoring pulse eight com this program will run on Windows 7 or new...

Страница 22: ...ide button then enabling this function allows you to use a combination of keys on the remote instead to achieve the missing function IR Control IR Activity A useful test for IR activity The panel list...

Страница 23: ...urrent firmware version installed You may be asked for this information if you request support It also details the firmware versions for the HDBaseT components transmitters and connected receivers in...

Страница 24: ...etails including your Installer ID Under the My Installs tab you can add projects and assign your installed systems in order to easily access and monitor certain installations To create an install cli...

Страница 25: ...25 Once created you will then be able to assign systems to the install by clicking the Add button in the Products section This will then bring up a page with a dropdown menu to select a system...

Страница 26: ...t Uptime System Status Inputs System Status Outputs External Network Details Local Network Con guration System Commands Reboot Function My Products Under the My Products tab all your assigned Pulse Ei...

Страница 27: ...updates available for the system There is also a toggle switch to turn on Hot x Updates whereby updates are delivered automatically to the system Installation Report displays all crucial information...

Страница 28: ...support the resolutions supported by all the displays connected to the outputs Clone Display Copies the same EDID as TV attached to the output X UltraHD 4K 1080p 720p It sets the EDID to support 4K 1...

Страница 29: ...K that is then distributed to all connected displays Any legacy display supporting up to 1080p only will likely display an error or no picture When this occurs it is possible to use a separate 4K Down...

Страница 30: ...t TMDS clock of 340 MHz which is equivalent to 10 2 Gbps Any video format above this datarate such as 4K 60Hz 4 4 4 or 4K 60 HDR is not supported Picture snow HD noise signi es a failure to fully esta...

Страница 31: ...ighting and plasma screens may also interfere with IR signals Infrared Not Functioning 1 Make sure to use the compatible IR asher receiver for this video matrix 2 Check and see if the LED beside the I...

Страница 32: ...ts 2 year return to base for repair BRONZE IR Cables Brackets and our Tech Tools 1 year advanced replacements Pulse Eight Current Product Within the advanced replacement warranty year s 1 Contact supp...

Страница 33: ...nded in coverage for any such transfer 2 TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the Product and you are not satisfied with this product for any reason you may return it...

Страница 34: ...connected to your product may change from time to time Without limiting the generality of the disclaimers above all product information is provided for your convenience as is and as available Pulse e...

Страница 35: ...35 NOTES...

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