PTZ Optics 20X-ZCAM, Руководство пользователя

Страница: 42 / 42

39
Maintenance and Troubleshooting
Camera Maintenance

Use a soft cloth or lotion-free tissue to clean the camera body.

Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent.
Do not use any type of solvent or harsh detergent, which may damages the surface.
Unsupported Applications

Do not shoot extremely bright objects for a long period of time, such as sunlight, ultra-bright light sources, etc...

Do not operate in unstable lighting conditions, otherwise the image may flicker.

Do not operate close to powerful electromagnetic radiation, such as TV or radio transmitters, etc
…
Troubleshooting

No image
1. Check whether the power cord is connected, voltage is OK, POWER lamp is lit.
2. Check that the HD-SDI cable is connected correctly.
3. Ensure that the destination device is switched to the HD-SDI port that you have plugged into.

Abnormal display of image
1. Be sure to use a resolution and refresh rate that is supported by your software.

Image is shaky or vibrating.
1. Check whether camera is mounted solidly or sitting on a steady horizontal and level surface.
2. Check the building and any supporting furniture for vibration. Ceiling mounts are often affected by building
vibration more than wall mounts.
3. Any external vibration that is affecting the camera will be more apparent when in tele zoom (zoomed in)
settings.
Serial Control
1. Make sure the camera is on and functioning.
2. Verify that the RS485 cable is connected correctly and using the proper pinout.
3. Verify the communication settings of the control software or device (e.g. joystick).
4. Verify that the communication port on the controlling device is activated (e.g. Com port on PC).
5. Verify that all communication settings in the OSD Setup Menu correlate to the commands being used (e.g.
VISCA address).
Copyright Notice
The entire contents of this manual, whose copyright belongs to PTZ Optics, may not be cloned, copied or translated
in any way without the explicit permission of the company. Product specifications and information referred to in this
document are for reference only and as such are subject to updating at any time without prior notice.