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❖

The hopper lid safety switch is faulty or disconnected.

Make sure that the switch wiring is properly

connected. If it is, the hopper switch may be faulty. Verify the proper function of the safety switch (see

Section 10.2: Testing Components

). Replace if necessary.

10.3.8 POWER LOSS

❖

Power was interrupted while the furnace was functioning.

After the cool down cycle, the furnace will

restart using the last settings. Pres

s “RESET” to go back to the Main Status Page.

Note:

For a short power failure (less than 5 seconds), the furnace will continue to function at the selected

speed.

10.3.9 COMMUNICATION ERROR

Содержание CADDY ALTERNA II

Страница 1: ...LTERNA II PELLET AND 15 kW 20 kW COMBINATION FURNACE CONGRATULATIONS You have purchased one of the finest pellet or combination furnaces available on the market We are confident that your furnace will...

Страница 2: ...g children should be supervised when they are in the same room as the furnace Contact your local building officials to obtain a permit and information on any installation restrictions or inspection re...

Страница 3: ...11 5 1 1 HOPPER REMOVAL 12 5 1 2 BLOWER ASSEMBLY REMOVAL 13 5 2 UNIT LOCATION AND FIXATION TO THE FLOOR 15 5 3 HOPPER S LID OPENING 16 5 4 CLEARANCES TO COMBUSTIBLE MATERIALS 17 5 4 1 FLOOR PROTECTIO...

Страница 4: ...HE COMBUSTION LEVEL HEAT OUTPUT 48 7 3 2 COMBUSTION SETTINGS AND PILOT SETTINGS DEPENDING ON FUEL QUALITY 48 7 3 3 SELECTING THE PILOT CYCLE 49 7 3 4 START STOP AND TIME DELAY PARAMETERS ADJUSTMENTS 5...

Страница 5: ...THE AUGER MOTOR 74 11 4 AUGER REPLACEMENT 76 11 5 EXHAUST BLOWER REPLACEMENT 77 11 6 COMBUSTION BLOWER REPLACEMENT 78 11 7 DISTRIBUTION BLOWER REPLACEMENT 79 11 8 IGNITER REPLACEMENT 80 11 9 ACCESS TH...

Страница 6: ...nline will help us track rapidly the information we need on your furnace 1 PELLET OR PELLET ELECTRIC COMBINATION FURNACES The Caddy Alterna II furnace was tested using the guidelines of the CSA B415 1...

Страница 7: ...climate fuel type feed rate fuel level and other variables The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperatur...

Страница 8: ...he manufacturer as its capacity to maintain a minimum acceptable temperature considering that the space configuration and the presence of heat distribution systems have a significant impact on making...

Страница 9: ...40 85 125 amps 3 120 240 4 x 5 kW PELLET 1 650 110 100 000 6 15 amps 14 120 N A 3 2 1 TECHNICAL DATA OTHER COMPONENTS Igniter lda00068 500 Watts 120 volts Fuses Midget 30 amps Time Delay Littelfuse 4...

Страница 10: ...diately to eliminate the risk of chimney fire It is highly recommended to prepare an emergency procedure in case of a chimney fire It is recommended to clean the heat exchangers thoroughly at the end...

Страница 11: ...be emptied regularly Once clean up is completed use an ash vac to carefully remove any ash around the drawer Failure to perform this important step may cause ashes to be dispersed through the ductwork...

Страница 12: ...the vertical panel screws 4 2 Disconnect the hopper switch s connector by removing the right side panel to access the connector 3 After the bottom screws are removed and the vertical panel screws are...

Страница 13: ...L The blower removal is done in three steps Step 1 Remove the covers Remove the blower box and the feed motor covers by removing the screws 11 Once all the screws are removed slide the covers assembly...

Страница 14: ...tube must be put back on the right sensor side Unplug the four pellet feeding motors wires C Step 3 Unscrew the blower box Unscrew the screws located on each side of the blower box and the four screws...

Страница 15: ...tall an outside air intake see Section 5 8 Combustion Air Once you have determined the location of the furnace and that clearances to combustible materials are respected it is highly recommended to se...

Страница 16: ...epending on the different ducts installation chimney fresh air return fresh air inlet etc For that open the hopper s lid unscrew the three screws holding each of the hinges rotate the lid 180 and put...

Страница 17: ...extending at least 2 on either side of the chimney connector The Alterna II furnace s air return plenum can be connected to a new or to an existing air return ductwork In both cases the minimum cleara...

Страница 18: ...PROTECTION CANADA USA A 18 457 mm From door opening 16 406 mm From door opening B N A USA only 8 203 mm From door opening C 8 203 mm N A Canada only D 8 203 mm Note 1 N A Canada only E N A USA only N...

Страница 19: ...nstalled as a standalone unit The ductwork and furnace should be adjusted in order to reach a static pressure of at least 0 20 IN WC but not more than 0 50 IN WC A back flow damper should be installed...

Страница 20: ...wo furnaces and to ensure that hot air will flow into the house and will not return through the plenum of the other furnace Depending on your system configuration it is possible that more than one reg...

Страница 21: ...the United States we recommend that you use a listed pellet vent that meets the UL 641 This unit can be vented in an existing chimney with the addition of a liner if the chimney is more than 4 in dia...

Страница 22: ...THE VENT MANUFACTURER INSPECT AND CLEAN FLUES AND CHIMNEY REGULARLY 5 7 3 INSTALLATION CONFIGURATIONS A HORIZONTAL INSTALLATION THROUGH WALL Description A Wall Pass Thru B Tee C Wall Support D Vertic...

Страница 23: ...all Furthermore there should always be at least one foot of vertical rise for each foot of horizontal run see Section 5 7 5 Horizontal and Vertical Vent Chart 6 To reduce the risk of smoke spillage ne...

Страница 24: ...ed configuration zone on the chart because the venting system proposed does not have at least one foot of vertical rise for each foot of horizontal run Instead if the installation consisted of a horiz...

Страница 25: ...indow or door that may be opened F 39 100 cm Clearance to corner or adjacent wall H 39 100 cm Not to be installed above a meter regulator assembly within 39 100 cm horizontally from the vertical centr...

Страница 26: ...be located at least 12 30 cm away from a window or door The bottom of the exhaust terminal and air intake must be located at least 12 30 cm above the ground B VERTICAL INSTALLATION WITH NEW CHIMNEY SY...

Страница 27: ...the vent manufacturer s instructions 1 Have the chimney inspected by a qualified chimney sweep or installer to determine its structural condition 2 You will need a pipe length equal to the chimney hei...

Страница 28: ...mentioned above The house is equipped with a tight vapor barrier and adjusted windows and or is equipped with an interior air mechanical evacuation device There is excessive condensation on the window...

Страница 29: ...order to avoid condensation the pipe should be insulated and its total length should be at least 10 feet 3 05 meters 5 9 AIR RETURN DUCTING SUPPORT INSTALLATION Your furnace must be equipped with the...

Страница 30: ...n of the controls to the right or to the left of the furnace The most accessible side is preferable to facilitate the connection of auxiliary equipment or for servicing The components to be installed...

Страница 31: ...on the side of the hopper Replace the screw to secure the housing Once installed the link board must be connected to the system with two telecom wires The wires can be found in the top compartment of...

Страница 32: ...to their respective terminals Once the wires are outside the furnace run them along the back of the furnace and pass them through the bottom cable grommet of the link board housing Complete the instal...

Страница 33: ...he Neutral N Ground F and Line L terminals Refer to the wiring diagram Section 14 for the other components connections Once done secure the wires with a BX connector not included and put the blower bo...

Страница 34: ...the unit In order to secure the RTD support remove the two screws already secured to the furnace on the side where you have chosen to install the link board Then secure the RTD support using the two s...

Страница 35: ...n the thermostat C W Y G and O If the thermostat is using a dry contact powered by batteries it is not necessary to connect the C common terminal to the thermostat Refer to the electrical diagram If y...

Страница 36: ...he following instructions do not supersede the local code The electrical element must be connected to the power board see wiring diagram of your electrical element For security reasons the electrical...

Страница 37: ...In order to complete the installation of an air conditioning unit the thermostat must be a heat cool type Furthermore the desired distribution blower speed in the air conditioning mode will have to b...

Страница 38: ...iority of the operation of these two modes of heating you must go to Section 7 2 3 Prioritization heating sources For example if pellet heating is selected as priority 1 and a lack of pellets occur du...

Страница 39: ...t be installed to ensure an auxiliary heat source for installation see Section 5 14 Electrical element connection For installation of air conditioning coil refer to Section 5 15 Installation of an air...

Страница 40: ...II furnace the signal from the existing furnace s thermostat will override the Caddy Alterna II thermostat heat signal which will prevent both furnaces to run at the same time The wiring for an Add on...

Страница 41: ...LD BE MAINTAINED AND OPERATED AT ALL TIMES IN ACCORDANCE WITH THESE INSTRUCTIONS NOT FOLLOWING THE INSTRUCTIONS OF THIS MANUAL MAY CAUSE SMOKE SPILLAGE AND OTHER POTENTIAL HAZARDS IT IS ALWAYS RECOMME...

Страница 42: ...CALORIFIC VALUE APPROXIMATELY 8 500 BTU LB OTHER FUELS WITH A HIGH ASH CONTENT WILL REQUIRE A HIGHER LEVEL OF MAINTENANCE AND CLEANING THE FURNACE WILL NOT OPERATE USING NATURAL DRAFT OR WITHOUT A PO...

Страница 43: ...our furnace You may want to have a few bags in the same room as your furnace for refueling but make sure to respect the minimum clearances to combustible materials and the space required for refilling...

Страница 44: ...bution fan speeds Troubleshooting to detect problems with the appliance The power board is used to supply current to the different electrical components in particular Supply current to the different e...

Страница 45: ...EM CONFIGURATION 7 2 1 SELECTING THE LANGUAGE AND TEMPERATURE SCALE F OR C To select preferred language and temperature scale go to the GENERAL menu You can choose between two languages English or Fre...

Страница 46: ...urces when a heating demand from the wall thermostat is sent to the furnace If for example your pellet furnace is selected as first priority but runs empty on pellets the auxiliary heating source set...

Страница 47: ...st be respected in order not to damage the blower When all components are installed on the furnace and the ducting system is connected to the various rooms of the house you must balance the ducting sy...

Страница 48: ...ood pellets we strongly recommend the use of high quality pellets to obtain maximum performance out of your furnace see Section 6 2 1 Proper Fuel When using lower quality combustible a restrictive ven...

Страница 49: ...on level is at the minimum setting You may also want to increase combustion fan speed to avoid unburned pellets to fall into the ash drawer at any combustion level Speed of exhaust fan You may want to...

Страница 50: ...ch the fire in the burn pot is considered out If once your furnace has stopped and you still see a noticeable amount of embers you can decrease the temperature T _Stop Also if your furnace is located...

Страница 51: ...MALL AMOUNT OF FUMES AS THE HIGH TEMPERATURE PAINT CURES OR BECOMES SEASONED TO THE METAL MAINTAINING SMALLER FIRES WILL MINIMIZE THIS AVOID PLACING ITEMS ON FURNACE TOP DURING THIS PERIOD TO AVOID DA...

Страница 52: ...the temperature of the heat sensor on the exhaust drops The cooling cycle will take a few minutes before all other motors stops Once the furnace has stopped a warning message NO FUEL will be displayed...

Страница 53: ...at the end of each heating season During the summer air is more humid with minimal natural flow in the furnace in these conditions remaining creosote and or soot in the exchanger will produce an acid...

Страница 54: ...54 Then unscrew the two wing nuts to remove the access trap A located above the combustion chamber...

Страница 55: ...moved Using the scraper clean the six exchanger pipes Using an ash vac will be the most efficient way to collect ashes that may have accumulated First vacuum the dust accumulated in front of the excha...

Страница 56: ...nuts on each clean out traps and remove them To ensure a complete cleaning completely remove the separator of the exchanger A and clean the back pipe of the exchanger When done clean the bottom pipe O...

Страница 57: ...ower impellers when you clean the inside of the evacuation box towards the blower Finish by putting back all clean out traps and closing the furnace s jacket access panels Should one of the clean out...

Страница 58: ...of the combustion chamber 9 3 VENTING SYSTEM MAINTENANCE REGULARLY EXAMINE THE FLUE PIPES AND THE SEALING JOINTS TO ENSURE THAT THE SMOKE AND THE COMBUSTION GASES ARE NOT TRANSPORTED INTO THE AIR DUCT...

Страница 59: ...ducts We suggest using an ash vacuum Some regular vacuums and Shop Vac type leak ash into the room Your vacuum or Shop Vac should have a special filter or bag to eliminate this leakage 9 5 CLEANING TH...

Страница 60: ...of blades Be careful not to damage the blades 9 7 CLEANING THE COMBUSTION BLOWER It is recommended to inspect the combustion blower according to maintenance schedule presented below see Section 9 12 R...

Страница 61: ...sure a regular maintenance This means that the air filter must be replaced regularly use the same size and the same type as the original filter High efficiency 2 ply 3 ply or 4 ply filter is recommend...

Страница 62: ...th your furnace your first reaction may be to call technical support This section will help you save time and money by enabling you to solve simple problems by yourself Most common problems are genera...

Страница 63: ...MANIPULATE OR REPLACE ANY COMPONENTS THE FURNACE NEEDS TO BE DISCONNECTED FROM ITS POWER SOURCE To validate the status of a component go to PARAMETER TAB of the Main Status Page and then in the TROUBL...

Страница 64: ...enu Page 2 and 3 will allow you to test every electrical component Note that you will be able to test only components when the furnace is OFF and that all the components are no more in function For ex...

Страница 65: ...ufacturer s instructions A back draft occurred inside the flue This can occur on a very windy day or if your venting system does not have a proper termination The pressure sensor wire connections are...

Страница 66: ...r s pellet contents completely to access the top of the rotary valve Once accessible make sure that no object other than wood pellets are found in the cavities of the rotary valve Thereafter before pu...

Страница 67: ...low instructions for component check Test the igniter to see if it glows It should take no longer than two minutes If it does not glow red check the wiring and the G fuse see Section 11 9 Access the f...

Страница 68: ...s defective or if the pot auger or rotary valve is jammed NOTE IF THE HOPPER GEAR MOTOR FAILED OR THE POT AUGER OR ROTARY VALVE IS JAMMED TO AVOID PELLET SPILLAGE EMPTY THE HOPPER OF ITS CONTENTS BEFO...

Страница 69: ...no ash has filled the tube around the igniter Refer to the maintenance section Also make sure that the recommended fuel is used see Section 6 2 1 Proper Fuel The flue is not properly installed Make su...

Страница 70: ...OMPLETELY as described in this manual See Section 9 Maintenance Verify the venting system and all other components mentioned above ONCE THE MAINTENANCE DONE AND THE VENTING SYSTEM CHECKED FOLLOW THESE...

Страница 71: ...witch see Section 10 2 Testing Components Replace if necessary 10 3 8 POWER LOSS Power was interrupted while the furnace was functioning After the cool down cycle the furnace will restart using the la...

Страница 72: ...produces a negative pressure in the room It draws air from the inside of the room through the furnace and then outdoors In the same manner other appliances can also create a larger negative pressure I...

Страница 73: ...must be repaired without delay using genuine PSG replacement parts You can find a complete list of replacement parts in our website at www caddyfurnaces com 11 1 DOOR GLASS Inspect the glass regularly...

Страница 74: ...from around the cover and remove it Disconnect the power supply wires B of the motor to change To remove the auger motor you must loosen the motor s screw axis A If the screw is not accessible go into...

Страница 75: ...tor 1 The steps are the same disconnect the two power supply wires D align the motor shaft screw C using the furnace repair mode if required until the screw head is located in the Zone and unscrew the...

Страница 76: ...Auger motor Then remove the furnace s jacket front panel open the combustion chamber door and remove the burn pot Unscrew the two screws on the access plate 1 in front of the pot receptacle Then unsc...

Страница 77: ...n the auger tube making it more difficult to remove If this is the case turn the auger clockwise to release it 11 5 EXHAUST BLOWER REPLACEMENT To replace the exhaust blower remove the right panel of t...

Страница 78: ...anel of the furnace s jacket Open the latch on the combustion blower support Take out the combustion blower motor by removing the support of its positioning holes at the bottom of the part Once the su...

Страница 79: ...IBUTION BLOWER REPLACEMENT To replace the furnace s distribution blower first remove two side panels of the blower housing one on the back and the other on the side Unplug the fan connector A from the...

Страница 80: ...posite side of the air return support 11 8 IGNITER REPLACEMENT Remove the furnace s jacket front panel and open the combustion chamber door Unscrew the two screws that hold in place the igniter and th...

Страница 81: ...e disconnected lift the igniter to take it out of the combustion chamber Align the igniter connector in the igniter support hole to ease its removal 11 9 ACCESS THE FUSES To access the fuses remove th...

Страница 82: ...FUSE FONCTION AMPS A BOARD MAIN FUSE 7 5A B CONVECTION BLOWER 5A C COMBUSTION BLOWER 3A D EXHAUST BLOWER 3A E UPPER AUGER MOTOR 1 3A F BOTTOM AUGER MOTOR 2 3A G IGNITER 5A FUSE FONCTION AMPS H POWER B...

Страница 83: ...83 12 EXPLODED VIEWS AND REPLACEMENT PARTS...

Страница 84: ...84 SECTION A SECTION B...

Страница 85: ...85 SECTION C SECTION D...

Страница 86: ...86 SECTION E SECTION F...

Страница 87: ...87 SECTION G SECTION H...

Страница 88: ...88 SECTION I SECTION J...

Страница 89: ...89 SECTION K SECTION L...

Страница 90: ...90 SECTION M SECTION N...

Страница 91: ...91 SECTION O...

Страница 92: ...92 HARNESS SECTION...

Страница 93: ...93...

Страница 94: ...94 TELECOMMUNICATION WIRES SECTION...

Страница 95: ...95...

Страница 96: ...96...

Страница 97: ...97...

Страница 98: ...ANDLE BLACK 2 12 SE68561 HEAT EXCHANGER CLEANING TRAP ASSEMBLY 1 13 AC06900 BLACK 1 2 ROUND X 9 GASKET KIT WITH ADHESIVE 1 14 30484 WING NUT 1 4 20 2 15 SE24008 02 ALTERNA CAST IRON DOOR WITH HANDLE 1...

Страница 99: ...INUM 1 PLI 15 1 59 21400 COMBUSTION FAN GASKET 2 60 SE44147 AXIAL BLOWER ASSEMBLY 115V 9W 92 X 92 X 38 1 61 30777 PLASTIC BACKDRAFT DAMPER ASSEMBLY 1 62 SE44144 EXHAUST BLOWER ASSEMBLY 1 63 30220 FLAN...

Страница 100: ...96 99999 BUILD TO ORDER 1 97 PL68533 ROTARY VALVE CASE 1 98 44182 TRIAC BOARD 1 99 60368 TRANSFORMER 120 V 24 V 40 VA 1 100 60224 ELECTRICAL ELEMENT WIRE 2 101 44137 FUSE 1A 250V 1 4 DIA X 1 1 4 LONG...

Страница 101: ...101 13 GENERAL ELECTRIC DIAGRAM...

Страница 102: ...102 14 WIRING DIAGRAM WITH OPTIONAL ELECTRICAL ELEMENT PA08570 PA08580 CADDY ALTERNA II PELLET ELECTRIC COMBINATION FURNACE...

Страница 103: ...e to find on the market options having higher or lower electrical consumption than those shown in the table below In the event that the combined electrical consumption of the installed options are hig...

Страница 104: ...104 15 3 HOT WATER OPTION 15 4 24V ADDITIONAL EQUIPMENT 15 5 AIR CONDITIONING DAMPER...

Страница 105: ...105 15 6 HUMIDIFIER 15 7 HEAT PUMP...

Страница 106: ...to standards Given the importance of the installation PSG recommends that it be carried out by a professional certified in the Building Code so that the furnace delivers its full potential This is wh...

Страница 107: ...igation of the defect The manufacturer may at its discretion fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts The man...

Страница 108: ...ur costs covered by this warranty are limited according to the table below The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the...

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