English
23
Troubleshooting
Problem
Cause
Measure
MP3/WMA/FLAC (USB memory device)
No sound heard.
MP3/WMA/FLAC files are absent in the USB memory
device.
Write MP3/WMA/FLAC files onto the USB memory
device properly.
Files are not recognized as an MP3/WMA/FLAC file.
Use MP3/WMA/FLAC files encoded properly.
Sound is cut or skipped. Noise is
generated or noise is mixed with
sound.
MP3/WMA/FLAC files are not encoded properly.
Use MP3/WMA/FLAC files encoded properly.
USB memory device cannot be
detected.
USB memory device may be damaged.
Reinsert the USB memory device to try again.
Replace with a new USB memory device if failed.
USB memory device connector is in bad condition.
There may be compatibility issue with the USB memory
device.
Please use another USB memory device
USB memory device is unable to plug
into the USB slot.
The USB memory device connector may be inserted to the
slot in the wrong direction.
Reinsert the USB memory device with the correct
direction.
USB memory device may be damaged.
Replace with a new USB memory device.
The shape design of the USB memory device prevents it
to be properly inserted to the slot.
Use a USB extension cable.
USB card reader cannot be detected. USB card reader is connected to main unit first before
inserting memory card to the card reader.
Insert the memory card to USB card reader first before
connecting to the main unit.
USB hard disk drive (HDD) cannot
playback or error display is shown.
These devices are not supported.
Use only compatible USB memory device.
Unable to playback songs.
There may be compatibility issue with the USB memory
device.
Please use another USB memory device
Too many songs are stored, some amount of time are
required to read all the tracks available.
Reduce the number of songs in the USB memory
device.
