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PROLIGHTS - Astra 

Wash7PixIP

34

Problems

Possible causes

Checks and remedies

Product doesn’t power 

ON.

•  No power to the 

product.

•  Check that power is switched ON and cables are 

plugged in.

•  Fuse blown or internal 

fault.

•  Check if the Fuse is intact and eventually replace it if 

necessary.

• 

Contact the PROLIGHTS Service or authorized service 

partner. Do not remove parts and/or covers, or carry 

out any repairs or service that are not described in 

this  Safety  and  User  Manual  unless  you  have  both 

authorization  from  PROLIGHTS  and  the  service 

documentation.

Product reset correctly but 

does not respond correctly 

to the contoller.

• 

Bad signal connection.

•  Inspect connections and cables. Fix eventual bad 

connections. Repair or replace damaged cables.

•  Signal connection not 

terminated.

• 

Insert DMX termination plug in signal output socket of 

the last product on the signal line.

•  Incorrect addressing of 

the product.

•  Check the product address and control settings.

•  One of the product is 

defective and is corrupt

-

ing the signal transmis

-

sion on the signal line.

• 

Unplug  the  XLR  in  and  out  connectors  and  connect 

them directly together to bypass one product at a 

time until normal operation is regained. Once found 

the  error,  have  that  fixture  serviced  by  a  qualified 

technician.

Timeout error after fixture 

reset.

•  One or more hardware 

components requires 

mechanical adjustments.

•  Check product stored error messages for more 

information. Contact PROLIGHTS Service or an 

authorized service partner.

Mechanical effect loses 

position.

• 

Mechanical 

hardware 

require cleaning, adjust

-

ment or lubrification.

•  Check product stored error messages for more 

information. Contact PROLIGHTS Service or an 

authorized service partner.

Light output turn OFF 

Intermittently.

•  Fixture is too hot.

•  Check product stored error messages.

•  Allow product to cool.

• 

Clean the product and airflow filters.

•  Reduce ambient temperature.

•  Hardware failure (tem

-

perature sensor, fans, 

Light source...).

•  Check product stored error messages for more 

information. Contact. PROLIGHTS Service or an 

authorized service partner.

General low light intensity. •  Dirty lens assembly.

• 

Dirty or damaged filters.

• 

Clean the fixture regularly.

•  Install lens assembly properly.

Contact an authorized service center in case of technical problems or not reported in the table can not 

be resolved by the procedure given in the table.

TROUBLESHOOTING

Содержание Astra Wash7PixIP

Страница 1: ...REV 02 09 21 USER MANUAL English version Astra Wash7PixIP IP65 moving wash light with 7x40W RGBW LED and 4 59 zoom ...

Страница 2: ...conomic loss or any other loss occasioned by the use of inability to use or reliance on the information contained in this document Product user manual can be downloaded from the website www prolights it or can be inquired to the official PROLIGHTS distributors of your territory https www prolights it sales_network html Scanning the below QR Code you will access the download area of the product pag...

Страница 3: ...ONSTRUCTION OF THE DMX TERMINATION 10 DMX ADDRESSING 10 ETHERNET CONNECTION 10 ETHERNET OPERATION 10 ETHERNET TO DMX OPERATIONS 11 OPERATION AS A WIRELESS TRANSMITTER 11 IN TO WDMX 11 OPERATION AS A WIRELESS RECEIVER 12 WDMX TO DMX RX 12 8 CONTROL PANEL 13 DISPLAY AND BUTTONS LAYOUT 13 9 MENU STRUCTURE 14 10 SHORTCUT 18 11 RDM FUNCTIONS 19 12 DMX CHARTS 21 FIXTURE ENGINE 21 13 RING LAYOUT 27 14 PI...

Страница 4: ...dition and rated for the current requirements of all connected devices Isolate the fixture from power immediately if the power plug or any seal cover ca ble or other components are damaged defective deformed or showing signs of overheating Do not reapply power until repairs have been completed Refer any service operation not described in this manual to PROLIGHTS Service team or an authorized PROLI...

Страница 5: ...y inadequate cleaning or maintenance are not covered by the product warranty Light collimation optical system This product contains internal light collimation opticsl system Avoid to expose the optical system to any intense source of light including sunlight from any angle T 70 C c Temperature of the external surface The surface of the fixture can reach up to 70 C 158 F during operation Avoid cont...

Страница 6: ...rding to your local ordinances and or regulations to avoid polluting the environment The packaging is recyclable and can be disposed The products to which this manual refers comply with 2014 35 EU Safety of electrical equipment supplied at low voltage LVD 2014 30 EU Electromagnetic Compatibility EMC 2011 65 EU Restriction of the use of certain hazardous substances RoHS 2014 53 EU Radio Equipment D...

Страница 7: ...ETMC5MXXB XLR 5p SETMC5FXXB XLR f 5p L 3m 938225L03 3x2 5mm TH07 Cable 16A SETSAC3MX 16A SETSAC3FX L 3m 9313FXWL03 ass 3x2 5mm TH07 cable 16A 3p 230V CEE plug SETSAC3FX socket L 3 m 9333FXWL03 ass 3x2 5mm TH07 cable SHUKO plug SETSAC3FX socket L 3m RSR1235A B steel security cable for hanging bodies inox steel shackle L 120 cm silver black C6002 Slim aluminium clamp 200 kg loading 48 51 mm tubes M1...

Страница 8: ... of primary attachments by attaching a safety wire that is approved as a safety attachment for the weight of the fixture to an anchor point on the product main frame Do not use removable parts or weak anchors for secondary attachment Warning When clamping the fixture to a truss or other structure at any angle use clamps of half cou pler type Do not use any type of clamp that does not completely en...

Страница 9: ...ower from the product disconnect the Mains from the socket 4 CONNECTION TO THE MAINS SUPPLY WARNING For protection from electric shock the fixture must be earthed The product is equipped with auto switching power supply that automatically adjusts to any 50 60Hz AC power source from 100 240 Volts If you need to install a power plug on the power cable to allow connection to power outlets install a g...

Страница 10: ... to the control panel functions 3 ETHERCON CONNECTORS IN OUT signal 4 POWER IN for connection to the Mains 100 240V 50 60Hz 5 POWER OUT power output for connection of multiple units in series 6 ANTENNA of Wireless DMX Receiver internal module 7 GORE VALVE 8 DMX IN 5 p XLR 1 GND 2 sign 3 sign 4 N C 5 N C 9 DMX OUT 5 p XLR 1 GND 2 sign 3 sign 4 N C 5 N C Fig 03 ...

Страница 11: ...he connection line Do not overload the link Up to 32 devices may be connected on a serial link CONNECTION DAISY CHAIN Connect the DMX data output from the DMX source to the product DMX input male connector XLR socket Run the data link from the product XLR output female connector XLR socket to the DMX input of the next fixture Terminate the data link by connecting a 120 Ohm signal termination If a ...

Страница 12: ...s ENTER to open the main menu 2 Reach the addressing menu then select the DMX ADDRESS settings 3 Select the address from 1 to 512 using the navigation arrows buttons and confirm by pressing ENTER 4 Press Menu to exit and return to the Home screen ETHERNET CONNECTION The products is provided with two 8 pin RJ 45 sockets for Ethernet input output for a simple daisy chain connection to the network Th...

Страница 13: ...ELESS then press ENTER to confirm 3 Push ENTER button on WDMX ON OFF function and enable it to ON 4 Select WDMX mode and set it on Transmitter please note that WDMX mode will be available only if WDMX ON OFF is set to ON 5 Ensure that the receiver units are not connected to any other transmitter Please refer to Reset the receiver paragraph 6 Enable TX LINK to ON to link transmitter to receivers pl...

Страница 14: ...ter enable TX LINK to ON to link transmitter to the receivers 7 If the connection is successful and DMX input is available the display the display on the receiver unit will shows the DMX address If DMX signal is not available the display will shows No signal but keeps the transmitter linked 8 If the connection fails check the position of the receiver 9 The wireless icon on the receiver display ind...

Страница 15: ...d increases the numeric value displayed 2 Return to the top level 3 Browse downwards through the menu list and de creases the numeric value displayed 4 Commute from units tens hundred in the menu 5 Used to access the menu tree or to return a previous menu window Switch on the display using backup battery Hold for 5s Switch off display by pressing button 4 for 5s while on being on Home screen LED i...

Страница 16: ...iver WDMX mode is unlocked only if WDMX ON OFF is ON TX LINK ON OFF TX link unlock when the unit is set as a transmitter TX UNLINK ON OFF Disconnect the transmitter from all receivers TX unlink unlocks only if WDMX mode is on transmitter RX RESET ON OFF Total reset of the receiver RX reset unlocks only if WDMX mode is receiver IN TO WDMX TX OFF MAIN FIXTURE TO WDMX PIXEL ENGINE TO WDMX Enable Disa...

Страница 17: ...e control panel by a pass word Press following combi nations password in order to access to the user menu UP DOWN UP DOWN OFF MOVEMENT PAN REVERSE ON Allows you to reverse Pan movement OFF TILT REVERSE ON Allows you to reverse Tilt movement OFF MOVEMENT BLACKOUT ON Activate deactivate blackout in movement function OFF PAN TILT FEEDBACK ON To activate deactivate the reading of the feedbacks given b...

Страница 18: ...W INV SQUARE LAW DIMMER SPEED AUTO Linear dimmer behaviour FAST Dimmer curve adding long fade MEDIUM Dimmercurveaddingmediumfade SLOW Dimmer curve adding little fade LED FREQUENCY 600Hz Select PWM frequency 1200Hz 2000Hz 4000Hz 6000Hz 25KHz 50KHz INVERT MAPPING ON Invert mapping for Pixel fixture OFF INVERT ZOOM ON Invert zoom values OFF TRANSFER CONFIGURATION WITHOUT DMX ADDRESS To transfer the s...

Страница 19: ...RESET POWER ON CYCLE TOTAL READ ONLY To see the power cycles of the machine PARTIAL READ AND RESET MAINTENANCE TIME ELAPSED TIME To choose and reset unit maintenance warning hours ALERT PERIOD 10 750 TEMPERATURE NEAR SOURCE TEMP DRIVER PCB TEMP LED PCB TEMP To see the unit temperature FANS SPEED NEAR SOURCE FAN BASE FAN To see the speed of the fans WIRELESS QUALITY To check the wireless quality CH...

Страница 20: ...ip Display Directly flip display without enter inside menu DOWN then power on Reset without pan tilt movements Fixture will be powered on without reset on pan tilt movements ENTER UP then power on Bootloader Force firmware upgrade PROLIGHTS Astra Wash7PixIP 18 ...

Страница 21: ...TIME 0x0345 x x OUTPUT_RESPONSE_TIME_ DESCRIPTION 0x0346 x MODULATION_FREQUENCY 0x0347 x x MODULATION_FREQUENCY_ DESCRIPTION 0x0348 x Sensors SENSOR_DEFINITION 0x0200 x SENSOR_VALUE 0x0201 x x RECORD_SENSORS 0x0202 x BURN_IN 0x0440 x x PROLIGHTS Astra Wash7PixIP 19 11 RDM FUNCTIONS The product can communicate using RDM Remote Device Management protocol over a DMX512 Networks RDM is a bi directiona...

Страница 22: ...FY_DEVICE 0x1000 x x RESET_DEVICE 0x1001 x POWER_STATE 0x1010 x x PERFORM_SELFTEST 0x1020 x x SELF_TEST_DESCRIPTION 0x1021 x CAPTURE_PRESET 0x1030 x x PRESET_PLAYBACK 0x1031 x x IDENTIFY_MODE 0x1040 x x PRESET_INFO 0x1041 x PRESET_STATUS 0x1042 x x PRESET_MERGEMODE 0x1043 x x POWER_ON_SELF_TEST 0x1044 x x IP DNS Configuration IPV4_CURRENT_ADDRESS 0x0705 x IPV4_STATIC_ADDRESS 0x0706 x x Custom Pids...

Страница 23: ...gine Crossfade from White to Color Color Macro Color Macro 17 Crossfade from White to Color Control CTC CTC 18 Control Pattern Zoom Zoom 19 Pattern Speed Zoom Fine Zoom Fine 20 Pattern Fade Crossfade from sACN Artnet to Klingnet ArtNet Crossfade from sACN Artnet to Klingnet ArtNet 21 Pattern Transition Crossfade for Pixel Engine Crossfade for Pixel Engine 22 Foreground Intensity Crossfade from Whi...

Страница 24: ...1 5 Red 2 Red 2 6 Green 2 Green 2 7 Blue 2 Blue 2 8 White 2 White 2 9 Red 3 10 Green 3 11 Blue 3 12 White 3 13 Red 4 14 Green 4 15 Blue 4 16 White 4 17 Red 5 18 Green 5 19 Blue 5 20 White 5 21 Red 6 22 Green 6 23 Blue 6 24 White 6 25 Red 7 26 Green 7 27 Blue 7 28 White 7 PROLIGHTS Astra Wash7PixIP 22 ...

Страница 25: ...om 0 to 100 000 255 255 11 11 GREEN FINE Lineary from 0 to 100 000 255 255 10 10 12 12 BLUE Lineary from 0 to 100 000 255 255 13 13 BLUE FINE Lineary from 0 to 100 000 255 255 11 11 14 14 WHITE Lineary from 0 to 100 000 255 255 15 15 WHITE FINE Lineary from 0 to 100 000 255 255 12 16 16 COLOR MACRO Open Red Green Blue Cyan Magenta Yellow Dirty White Alice Bllue Congo Blue Dark Steel Blue Deep Lave...

Страница 26: ...K 9000K 10000K Full On 060 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 2...

Страница 27: ...ENCY 600HZ LED FREQUENCY 1200HZ LED FREQUENCY 2000HZ LED FREQUENCY 4000HZ LED FREQUENCY 6000HZ LED FREQUENCY 25KHZ LED FREQUENCY 50KHZ INVERT MAPPING ON INVERT MAPPING OFF ZOOM MODE STANDARD ZOOM MODE PIXELS INVERT ZOOM OFF INVERT ZOOM ON TUNGSTEN EMULATION ON TUNGSTEN EMULATION OFF RESET ALL RESET PAN RESET TILT RESET PAN TILT RESET ZOOM Reserved ETH TO DMX OFF ETH TO DMX ON MAIN FIXTURE TO DMX E...

Страница 28: ...27 128 190 191 192 193 255 000 20 28 PATTERN FADE Lineary from 0 to 100 000 255 000 21 29 PATTERN TRANSITION Lineary from 0 to 100 000 255 000 22 30 FOREGROUND INTENSITY Lineary from 0 to 100 000 255 000 23 31 FOREGROUND STROBE Close Strobe from slow to fast Open Pulse in from slow to fast Open Pulse out from slow to fast Open Random from slow to fast Open 000 001 002 062 063 064 065 125 126 127 1...

Страница 29: ...13 RING LAYOUT 1 2 Fig 08 14 PIXEL LAYOUT 1 2 5 3 4 7 6 Fig 09 PROLIGHTS Astra Wash7PixIP 27 ...

Страница 30: ...s not located in the default position after the reset of the fixture Blue 2U PAN SENSOR ERROR Pan sensor not detected Blue 2U TILT SENSOR ERROR Tilt sensor not detected Blue 2U PAN ENCODER ERROR Pan encoder not detected Blue 2U TILT ENCODER ERROR Tilt encoder not detected Blue 2U LED FAN ERROR One of the blowers for cooling the source failed the source has been switched OFF Blue 2U DRIVER LED PCB ...

Страница 31: ...IDENTIFICATION OF ELECTRONIC BOARDS 1U PCB 3U PCB 2U PCB Fig 10 PROLIGHTS Astra Wash7PixIP 29 ...

Страница 32: ...ixIP 30 16 PERIODICAL CLEANING WARNING Turn OFF power and allow approximately 20 minutes for the fixture to cool down Use a soft cloth dampened with any detergent liquid for cleaning to remove the dirt from the optics Fig 11 ...

Страница 33: ...emove the gore valve from the connections panel 2 Connect the air hose to the IPTESTBOX by inserting the quick connect fitting into the coupler 17 TEST OF IP65 RATING After servicing to controll the correct sealing to use the IPTESTBOX ...

Страница 34: ... socket 4 5 6 Loosen the four screws 4 and remove the rear cover Remove the gore valve on the rear connec tion heatsilk module 5 and insert the hex socket cap head included in the IPTESTBOX box 6 For the operating procedure using the instrument refer to the IPTESTBOX user manual Fig 12 ...

Страница 35: ...ified personnel It is PROLIGHTS policy to apply the strictest possible calibration procedures and use the best quality materials available to ensure optimum performance and the longest possible component lifetimes However optical components are subject to wear and tear over the life of the product resulting in gradual changes in colours over many thousands of hours of use The extent of wear and te...

Страница 36: ...nectors and connect them directly together to bypass one product at a time until normal operation is regained Once found the error have that fixture serviced by a qualified technician Timeout error after fixture reset One or more hardware components requires mechanical adjustments Check product stored error messages for more information Contact PROLIGHTS Service or an authorized service partner Me...

Страница 37: ...Note ...

Страница 38: ...Note ...

Страница 39: ......

Страница 40: ...PROLIGHTS is a trademark of MUSIC LIGHTS S r l musiclights it prolights it support prolights it Via A Olivetti snc 04026 Minturno LT ITALY Tel 39 0771 72190 ...

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