Progressive Industries Warranty
Progressive warrants its products are free from defects in materials and workmanship for
a period of three years. This is in lieu of all other warranties, obligations, or liabilities
expressed by the company. In the event that a properly installed EMS proves defective
under normal use, Progressive will repair or replace the device at its discretion.
With the Hardwired EMS it is not necessary to return the entire system for repair. This
product was specifically designed to be modular. Therefore, any part of the EMS can be
replaced without removing the entire product. For technical support call 919-462-8280.
Once technical support has properly diagnosed the problem, if any, they will send you a
replacement part. Do not remove damaged part unless instructed to do so; this will aid
you when it comes time to installing the replacement part.
When you receive your replacement part or parts, inside the box will be a return address
label with RGA number, simply use the same box, and return label to ship back the
damaged part.
The address below is strictly a mailing address. Please do not try, or attempt to visit our
facility during business hours. The company is not properly staffed or equipped to
handle on site repair work. All returns must go through technical support.
Progressive Industries
414B Airport Blvd
Morrisville, NC 27560
The unit should be properly packaged, with the postage paid and the following
information:
1. Date of purchase
2. A detailed explanation of the defect.
Progressive cannot assume responsibility for acts of God, alterations, shipping handling
or any other factors not under the control of Progressive Industries.
Progressive has no responsibility for installation, personal injury, property damage,
incidental, contingent, or consequential damages of any kind resulting from defects or
failure of the unit to function.
The remedy for breach of this warranty is limited to the repair or replacement of the
defective product at Progressives option. In no case shall the liability prescribed by law
exceed the purchase price. Some states do not allow exclusion or limitation of incidental
or consequential damages or allow disclaimer, modifications, or limitations on how long
a warranty last, therefore the above warranties may not apply to you. This warranty
gives you certain legal rights, and you may have other rights, which may vary from state
to state.
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