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RELAY TROUBLESHOOTING

PROBLEM

CAUSE

CORRECTION

18. Control valve regenerates at

A. Power outages > 2 years

A. Reset control valve to correct time of day

wrong time of day

B. Time of day not set correctly

B. Reset to correct time of day

C. Time of regeneration incorrect

C. Reset regeneration time

D. Control valve set at “on 0”

D. Check control valve set-up procedure

(immediate regeneration)

regeneration time option (see page 27)

E. Control valve set at on 0

E. Check control valve set-up procedure

regeneration time option (see page 27)

19. Relay does not energize

A. Relay driver programmed on "Time"

A. Programmed incorrectly

A. Reprogram, see page 11

B. Defective relay, See figure below

B. Replace Relay

C. Defective PC Board

C. Replace PC Board

D. Faulty wire connections between

D. Check and repair wire connections

PC board and relay

B. Relay driver programmed on "Gallons" A. Programmed incorrectly

A. Reprogram, see page 11

B. Faulty meter connection

B. Repair or replace meter assembly

C. Defective relay, See figure below

C. Replace Relay

D. Defective PC Board

D. Replace PC Board

E. Faulty wire connections between

E. Check and repair wire connections

PC board and relay

20. Relay energized during regeneration

A. Relay programmed as "on REGEN

A. Reprogram, see page 11

gallons"

Relay operation while in error modes

1. Relays should turn off immediately whenever a Valve Error occurs.

2. Relays should remain on and continue to operate as programmed

if a MAV Error (1006/1007) occurs and the valve has already en-

tered regen.

3. Relays should remain off, and not operate as programmed, if a

MAV Error (1006/1007) occurs and the valve has not entered regen.

Can be used with DC voltage to power. When utilizing DC voltage, now has a low DC voltage display when voltage drops below

12.05 VDC at a pre-regeneration check. Contact manufacturer for further details.

Содержание Pro315 Next Gen TA HE

Страница 1: ...Manual p n 800705 Rev C Updated 10 24 17 2015 2017 Manufactured by PROFICIENT H2O 404 Moravian Valley Road Waunakee Wisconsin 53597 Phone 608 849 3459 Web www proficienth2o com Pro315 TA Twin Alternating Manual ...

Страница 2: ... 15 Water Softener Draining Procedure 15 Troubleshooting 16 18 Parts Diagrams 19 26 Specifications 27 Warranty 28 JOB SPECIFICATION SHEET MODEL NO __________________________________________________________________________________________ WATER TEST AT TIME OF INSTALLATION _______ Hardness CaCo3 gpg ______ Other______________________ _______ Iron ppm ______ Other______________________ _______ pH __...

Страница 3: ...ng of the unit Ask your dealer what type of salt may best suit your needs Always have an adequate supply of salt on hand Check the salt level of your brine tank every couple of weeks initially to determine how much salt you use this will depend on how much water you use As a rule of thumb with 20 gpg hard water about a 1 2 lb of salt per person per day is used In other words a family of four uses ...

Страница 4: ...ng plumbing must be free from lime and iron build up Piping that is built up heavily with lime and or iron must be replaced If piping is blocked with iron additional equipment must be installed ahead of the water conditioner to correct the problem Drain Line The softener should be located close to a drain Avoid overhead drain lines if possible to prevent back pressure on the brine injector Overhea...

Страница 5: ...e 6a page 6 or a 3 4 female adapter If soldering joints near the drain must be done prior to connecting the drain line flow control fitting Leave at least 6 between the drain line control fitting and solder joints when soldering pipes that are connected on the drain line control fitting Failure to do this could cause interior damage to the drain line flow control fitting 6 The brine refill flow co...

Страница 6: ...n the left side of display If the display is in the tank in service current flow rate the word softening flashes on the left side of the display and the actual flow rate is displayed on the right side of the display Figure 8 DAYS TO A REGEN 6 CAPACITY REMAINING 650 REGEN TODAY GAL NORMAL OPERATION SCREENS PM 6 35 TIME OF DAY GPM 6 8 FLOW RATE USER DISPLAY 1 Typical user display Shows capacity or d...

Страница 7: ...Override This sets the number of days between regenerations If value set to oFF regeneration initiation is based solely on gallons used If value is set as a number allowable range from 1 to 28 a regeneration initiation will be called for on that day even if sufficient number of gallons were not used to call for a regen eration Set Day Override using or buttons Factory setting is 14 days number of ...

Страница 8: ... The system runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed Figure 11 CYCLE TIME ADJUSTMENTS Normally it is not recommended to adjust the lengths of the cycle times However certain water conditions may dictate adjustments This should only be done from the recommendation of a water conditioning professional The following c...

Страница 9: ...UTO Factory setting is the capacity of the softener at medium salting See Page 26 Press NEXT to go to Step 10S Press REGEN to return to previous step STEP 10 S Select between proportional or normal brining Use or buttons to se lect Proportional brining is only available if configured as prefill upflow softener or screen will not appear Proportional brining will divide the actual gallons used by ca...

Страница 10: ...set time Relay Set on Gallons Relay activates every set number of gallons while in service and deactivates after set time Relay Triggered on Regen Gallons Relay activates after set number of gallons in service or gallons used during regeneration and de activates after set time or when me ter stops registering flow whichever comes first Press NEXT to go to Step 16 for programming Off If off is sele...

Страница 11: ...Use up and down arrows to select number of gallons per relay activation of REGEN gallon setting Range 1 50 gallons Press NEXT to set relay duration Use up and down arrows to set time duration of relay closure Range 0 01 seconds 200 00 minutes STEP 18 S Set duration between scheduled service reminders Use UP DOWN arrows to select in 1 4 year increments from 1 4 to 9 75 years or on gallons or both o...

Страница 12: ...ter treated on that day Continue to press the button to show the volume of water treated for the last 63 days If a regeneration occurred on the day the word REGEN will also be displayed This display will show dashes if a water meter is not installed Press the NEXT button at any time to go to Step 6 D Press REGEN to return to the previous step STEP 1D Press or simultaneously for three seconds If sc...

Страница 13: ...ISTORY RETURN TO NORMAL MODE STEP 2VH 970 DAY STEP 3VH 235 REGEN STEP 4VH 175 GAL x1000 Can not be reset CYCLE SEQUENCE Cycle Sequence instructions allows the operator to set the order of the cycle The Softener System Setup allows the operator to set how long the cycles will last The operator may choose up to 9 cycles in any order END must be used as the last cycle option The SOFTENING cycle shoul...

Страница 14: ... selection of third cycle appears in the display in this example BACKWASH is selected Press NEXT to go to Step 8CS Press REGEN to return to previous step STEP 8CS Press the or buttons until selection of fourth cycle appears in the display in this example dn BRINE is selected Press NEXT to go to Step 9CS Press REGEN to return to previous step STEP 9CS Press the or buttons until selection of fifth c...

Страница 15: ...the brine refill elbow assembly and secure with locking clip CAUTION You do not want to apply any more pressure than necessary to force the brine water out of the mineral tank The small amount of brine water that may be left in the mineral tank will not expand enough to cause any damage to the softener when it freezes If your softener is equipped with an optional bottom drain on the mineral tank y...

Страница 16: ...king outlet C Defective transformer C Replace transformer D Defective PC board D Replace PC board E Broken drive gear or drive cap assembly E Replace drive gear or drive cap assembly F Broken piston retainer F Replace drive cap assembly G Broken main or regenerant piston G Replace main or regenerant piston 3 Control valve does not regenerate A Transformer unplugged A Connect transformer automatica...

Страница 17: ... Low inlet pressure F Increase inlet pressure to a minimum of 25 psi 12 Continuous flow to drain A Piston assembly failure A Replace piston assembly B Motor failure B Replace motor C Circuit board failure C Replace circuit board 13 Loss of water pressure A Iron build up in resin A See problem 15 B Resin bed fouled with sand or sediment B Rebed softener and install sediment filter ahead of softener...

Страница 18: ...rd and relay B Relay driver programmed on Gallons A Programmed incorrectly A Reprogram see page 11 B Faulty meter connection B Repair or replace meter assembly C Defective relay See figure below C Replace Relay D Defective PC Board D Replace PC Board E Faulty wire connections between E Check and repair wire connections PC board and relay 20 Relay energized during regeneration A Relay programmed as...

Страница 19: ...1 104409 9 Brine Tank Cvr 18x33 1 101488 10 Cap Brine Well 2 101365 11 Safety Brine Valve 1 101274 12 Float Assembly 1 101660 13 Air Check 1 101181 15 2 Piece Overflow 1 102217 16 Grid Plate 18 optional 1 101758 17 Interconnect Fitting 1 8 10 Tanks 110194 made for specific tank sizes on larger units 18 In Out Head 1 101777 Consumer Manual Not Shown 1 800705 Must be ordered as complete assembly PRO...

Страница 20: ... Do not use vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicone lubricant may be used on black o rings but is not necessary Avoid any type of lubricants including silicone on red or clear lip seals After completing any valve maintenance involving the drive assembly or the drive cap assembly and pistons press and hold NEXT and REGEN buttons for 3 seconds or unplug power...

Страница 21: ...ector plugs are located in both holes The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench If necessary a pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use pipe dope or other sealants on threads Teflon tape must be use...

Страница 22: ... 4 5 101618 Drain Elb 3 4 Male Assy Vent Optional 4 5 101619 Drain Elb 3 4 Male Assy No Vent 1 5 102153 O ring 019 1 6 102406 DLFC Retainer Assy 1 7 101551 DLFC 0 7 gpm for 3 4 1 101552 DLFC 1 0 gpm for 3 4 101556 DLFC 1 3 gpm for 3 4 One 101559 DLFC 1 7 gpm for 3 4 DLFC 101574 DLFC 2 2 gpm for 3 4 must 101577 DLFC 2 7 gpm for 3 4 be used 101583 DLFC 3 2 gpm for 3 4 if 3 4 101588 DLFC 4 2 gpm for ...

Страница 23: ...ass Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 214 2 Bypass Valve Not Shown Bypass Vertical Adapter Assembly ORDER NO DESCRIPTION QTY 102141 Nut 1 Quick Connect 2 102437 Split Ring 2 102165 O Ring 215 2 106858 Bypass Verticle Adapter 2 WATER METER AND METER PLUG 1 102141 Nut 1 QC 1 2 4 102051 Meter Assy 1 3 102687 Turbine Assy 1 4 10...

Страница 24: ...misalignments but are not designed to support the weight of a system or the plumbing Slide nut on first then the split ring and o ring Hand tighten the nut only Drawing No Order No Description Quantity 1 102192 O Ring 337 1 2 102165 O Ring 215 Distributor Tube 1 Used for Tanks up to 10 4 1 3 2 2 1 VALVE BODY COMPLIANCE TABLE Application Injector and or Plug s Main Piston Regenerant Piston Stack Bo...

Страница 25: ...25 TWIN TRANSFER 6 4 5 14 15 18 19 20 22 21 17 16 2 1 7 12 10 11 10 7 9 8 6 5 4 3 2 1 13 ...

Страница 26: ...fer Drive Shaft Asy 1 13 110205 O Ring 110 2 14 110206 Transfer Drive Cap Asy 1 15 110207 Transfer Drive Gear Asy 1 16 110208 Transfer Drive Gear Axle 1 17 110209 Transfer Reduction Gear 1 18 106134 Bypass Reduction Gear Axle 3 19 101746 Drive Reducing Gear 12x36 3 20 106133 1 5 2 Alt 2BY Reduce Gear Cvr Asy 1 21 106139 Screw 8 1 PHPN T 25 SS 3 22 110210 Cover Assembly 1 Not Shown 110211 Transfer ...

Страница 27: ...40 Service Flow Rates GPM GPM GPM GPM Service Flow 10 psi 5 5 6 8 7 8 10 9 Peak Flow 15 psi 7 9 9 10 4 12 5 Resin Tank Size 8x44 9x48 10x54 12x52 Recommended Brine Tank 18x33 18x33 18x33 18x33 Brine Line Size 3 8 3 8 3 8 3 8 Factory Settings at Low Salting 5200 grains lb regeneration at 20 gpg 1 System conforms to ANSI NSF 44 for performance claims as verified and substantiated by test data operat...

Страница 28: ...emedy for any valid warranty claims against Proficient H2 O THIS WARRANTY DOES NOT COVER defects caused by sand sediment or bacteria fouling accident fire flood Act of God misuse misapplica tion neglect alteration installation or operation contrary to Proficient H2 O s printed instructions or installation repair or service by anyone other than Proficient H2 O or an authorized seller of Proficient ...

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