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PrintFleet Printer DCA
Using the Printer Data Collection Agent
Optimizer every 10 minutes, but new alerts are generated
approximately every 30 minutes.
Note
The scan interval is the time from the end of one
scan to the start of the next scan.
Note that the frequency with which files are transmitted to your
PrintFleet server is independent of the scan interval. By default, the
Printer DCA will perform a check every 5 seconds for any queued
files awaiting transmission. If there are any queued files, the Printer
DCA will attempt to transmit them to your PrintFleet server. In the
event that the transmission of a file is unsuccessful, the Printer DCA
will not attempt to transmit any other files, but will wait 30 seconds
and then attempt the transmission of the file again. It will
automatically continue to extend the retrial interval by 30 second
increments as necessary up to a maximum of 5 minutes. From that
point the Printer DCA will make an attempt every 5 minutes to
transmit the file until it is successful, at which point it reverts back
to the default 5 second interval and proceeds to transmit any other
queued files. This automatic throttling behavior prevents your
PrintFleet server from becoming overwhelmed by requests when it
is experiencing problems.
To change the scan interval:
1. Under the
Scan
tab, make sure the correct scan profile is
selected from the
Scan Profile
list. For more information on
scan profiles, see “Managing scan profiles” on page 14.
2. Under the
General
tab, in the
Transmission Options
area,
type or select the desired scan interval, in minutes, in the
Scan
Interval
box.
3. Click
Save
.
If necessary, you can force the Printer DCA to start scanning
immediately, regardless of the current scan interval. You might do
this if you have made changes to the Printer DCA configuration and
want to immediately see the result of those changes without waiting
for the next scheduled scan.
To force an immediate scan:
1. Under the
Scan
tab, make sure the correct scan profile is
selected from the
Scan Profile
list. For more information on
scan profiles, see “Managing scan profiles” on page 14.
2. At the bottom of the Printer DCA screen, click
Force Scan
.
Setting the
network timeout
The network timeout is the amount of time that the Printer DCA will
wait for a networked device to respond back with its information.
The default network timeout is 5000 milliseconds.
The network timeout only needs to be adjusted if the Printer DCA is
not discovering networked devices. If, when you perform a Printer
DCA scan, certain networked devices are not being discovered, you
may need to increase the network timeout (for example, you might
