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UPPORT

Primex Wireless Technical Support

Technical Support responds to specific questions about product features, system configuration, and troubleshooting. All

support services will be delivered in accordance with your organization's support agreement and warranties.

Contact Primex Wireless Technical Support

Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product

documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information available:

Customer ID

Problem description

Device hardware information

Error messages

Troubleshooting performed before contacting Primex Wireless

Recent network changes (SNS products only)

Technical Support

Telephone

(800) 404-8112

[email protected]

Fax

(262) 248-0061

Hours

7:00 am to 7:00 pm CST | Monday through Friday

Web

www.primexwireless.com

Primex Wireless

UK 1/2 and 5 Watt Transmitter - External Antenna Installation & User Guide

Содержание XR TIME SYNCHRONIZATION

Страница 1: ...XR TIME SYNCHORNIZATION UK 1 2 5 WATT TRANSMITTER EXTERNAL ANTENNA INSTALLATION USER GUIDE Doc Part No XRK01E 06 13 16...

Страница 2: ...thout the prior written permission of Primex Wireless Primex Wireless United States Canada United Kingdom Address 965 Wells Street Lake Geneva WI 53147 18977 Leslie Street 2nd Floor Sharon ON L0G 1V0...

Страница 3: ...Equipment Required External Antenna Transmitter 13 Transmitter Installation Location Guidelines 14 GPS Receiver Installation Location Guidelines 14 Assemble Ground Plane Omnidirectional Antenna 15 Ass...

Страница 4: ...Time Zone and Time Settings 37 Main Menu Display XR Transmitter 37 Switch Settings Menu Setting 37 GPS Setup Menu 38 Diagnostics Menu 38 Identify Active Diagnostic Error Code 39 Diagnostic Error Code...

Страница 5: ...and void the warranty l Do not open the transmitter to alter the internal elements in any way This will void the warranty and could lead to unsafe conditions malfunction and violations of regulations...

Страница 6: ...o test suites have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Articl...

Страница 7: ...a standby mode during the 7th to the 38th minute of the hour standard broadcast schedule During initial power up the transmitter broadcasts for 8 consecutive hours After the 8 hour power up period th...

Страница 8: ...ded wire l Terminal lug Optional Equipment l GPS Receiver l GPS Extension Cable l GPS Receiver Mounting Kit l External Antenna Model Transmitter Mounting Kit kit selected during order placement l Grou...

Страница 9: ...Liquid Crystal Display LCD Power Supply Input 230 VAC 50 Hz 0 4 Amp Output 9 VDC 1 7 Amp 6 1 82 m cord Operating Range 32 122 F 0 50 C non condensing environment Canadian Notice The manufacturer rated...

Страница 10: ...ance between GPS receiver and transmitter The maximum total length of the cable cannot exceed 200 60 96 m Table 2 GPS Receiver Specifications Parameter Specification Cable 10 3 05 m cable 50 100 and 2...

Страница 11: ...Impedance 50 ohms VSWR 1 5 1 Polarization Vertical Maximum Input Power 75 watts at 50 C H plane Beamwidth Omni E plane Beamwidth 78 degrees half power Connector N female Weight 4 4 lb 2 kg Dimensions...

Страница 12: ...configured the transmitter is powered ts time source is configured and the transmitter is fully operational Summary of Installation Listed below is a summary of the order in which the transmitter ext...

Страница 13: ...na Transmitter To install the system and its components you will need the following tools and equipment l Hammer drill l Power drill l 3 4 concrete drill bit 18 45 72 cm long l Penetrating mount only...

Страница 14: ...100 30 48 m of antenna The maximum cable length allowed between the antenna and transmitter is 100 30 48 m l The transmitted signal from the antenna radiates in a circular and umbrella pattern therefo...

Страница 15: ...Mast has two sections secured by a hex bolt during shipment The two sections include a 5 x 1 25 1 52 m x 2 54 cm rigid galvanized conduit and a 5 x 1 1 52 m x 3 17 cm rigid galvanized conduit NOTE Th...

Страница 16: ...t is supplied with the following parts If any of these items are missing please contact Primex Wireless Description Qty Rigid galvanized conduit mast 5 by 1 25 1 5 2 m x 3 17 cm 1 Tripod leg 27 2 54 c...

Страница 17: ...gn the hole at the bottom of the mast with the two square holes in the short frame rail sides 11 Insert the long bolt and connect the frame rails to the mast 12 From the underside of the frame insert...

Страница 18: ...t 5 by 1 1 Antenna mounting clamp 2 Hex head bolt 1 2 2 Bolt washer 1 2 8 Lock washer 1 2 8 Hex nut 1 2 8 Mounting Antenna Using Penetrating Antenna Kit Complete the steps below to mount the antenna u...

Страница 19: ...tly below the first hole 9 Ensure both clamps are vertically aligned as shown in figure below 10 Repeat Steps 4 through 6 11 Connect the LMR 400 cable to the antenna Be sure the connection is tight 12...

Страница 20: ...omplete the steps below to mount the antenna using the pole mount antenna kit 1 Verify the kit contents 2 Assemble both clamps as shown in Figure 5 tightening the hex nuts to an approximate torque of...

Страница 21: ...Figure 5 Pole Mount Primex Wireless UK 1 2 and 5 Watt Transmitter External Antenna Installation User Guide 21...

Страница 22: ...s in your area 1 Secure the ground clamp supplied around the antenna mast 2 Insert and tighten the 6 gauge wire supplied in the ground clamp The final assembly should resemble Figure 6 NOTE Cut the 50...

Страница 23: ...nks from developing during routing 3 Route the LMR 400 cable female connector from the transmitter installation area to the outside installation location of the antenna leaving enough cable for two 1...

Страница 24: ...delines 2 From the outside of the building route the GPS cable l Internal antenna transmitter route through a drilled hole into the building l External antenna transmitter route through a 3 4 drilled...

Страница 25: ...se two cables must be 2 5 08 cm apart at all times with the exception of the point where they enter into the building 5 Verify all nuts and bolts in the mounting hardware are secure 6 Caulk all exteri...

Страница 26: ...cheduler Serial RS232 DB9 male Scheduler connection GPS IN MiniDIN 7 Pin GPS receiver connection Baseband Monitor MiniDIN 9 Pin Amplifier diagnostic connection Power 9V DC power requires 240 VAC AC 50...

Страница 27: ...1 1 l Subnet mask 255 255 255 0 l User name and password blank not required l Pre Configured NTP Time Source By default when configured for NTP time the transmitter is programmed from the factory to...

Страница 28: ...address bar type in the IP address of the transmitter http 192 168 1 1 NOTE The PC is required to be on the same subnet as the transmitter for example 192 168 1 10 5 The Connect To dialog window is di...

Страница 29: ...work The Network Settings screen is displayed Figure 11 Network Settings Screen 8 To change the factory default static IP address use options in the Network Settings screen Primex Wireless UK 1 2 and...

Страница 30: ...nfiguration frame 12 The transmitter will automatically reboot restart The window below is displayed Figure 12 Rebooting the Unit Set a Temporary IP Address for the Transmitter LAN Interface In the ev...

Страница 31: ...x xx xx xx xx xx with the MAC address of the transmitter s LAN port For example if you want to assign the temporary IP address 192 168 0 6 to a transmitter with LAN port MAC address 00 20 4A 93 7F D4...

Страница 32: ...time zone is present by factory If your application requires adjustments to these settings please contact Primex Wireless Technical Support for more information l Internal Antenna models set the Time...

Страница 33: ...ff set 30 minute off set disabled default position 6 UTC Offset Transmitter is installed in Europe Transmitter is installed in North America 7 Daylight Saving Time Daylight Saving Time disabled Daylig...

Страница 34: ...ure for safety reasons Transmitter includes an externally mounted antenna and an RF power amplifier that increases the output power allowing it to transmit a greater distance Power Up Transmitter When...

Страница 35: ...Zone and Time Settings located on page 37 l Time Source Connection indicates the configured time source GPS tower symbol NTP S symbol Repeater R symbol or Satellite l Time Source Communication status...

Страница 36: ...receives a time signal the transmitter sets its internal clock to that time and displays the correct time and date The transmitter then begins transmission of its internal time once every second The t...

Страница 37: ...lly make adjustments for BST If neither DT nor ST are displayed then BST does not apply and the DST ST switch is in the up position The adjustment to British Summer Time and back to Standard Time will...

Страница 38: ...xpansions GPS Setup Menu Move the selection arrow so that it is pointing to GPS Setup then press the right arrow button once This shows that the transmitter has a port for a GPS 16 or 18 Diagnostics M...

Страница 39: ...aving trouble locking onto a channel rendering it unable to broadcast time or schedules l No GPS or Repeater Connected shows that transmitter is not connected to a time source l VSWR Errors shows that...

Страница 40: ...errors b Selecting no followed by pressing the ENTER button cancels the process and takes you back to the main menu 8 Wait several seconds for the time date to be displayed NOTE If the LEDs continue t...

Страница 41: ...the GPS receiver and the transmitter beyond 50 feet can cause this failure mode A special shielded cable with low resistance on the voltage supply line is required for distances over 50 feet The maxim...

Страница 42: ...an for the above reason or the loss of the GPS signal the transmitter whose time is controlled by a GPS signal should never display the wrong time or date If such an event occurs please contact Primex...

Страница 43: ...ernal antenna models the Transmitter will broadcast 8 hours on power up Recommended action No action needed Mode Transmitter When the transmitter is in repeater mode it will flash once every hour for...

Страница 44: ...ed by 1PPS for 48 hours Recommended action 1 Check Time Source Connection 2 Cycle power Re initialize the unit unplug the transmitter wait a few moments and then plug it back in 3 Clear error from log...

Страница 45: ...er s or repeater configuration Mode Repeater No Repeater Connection Detected repeater command not received This error will appear after 65 minutes of no communication from the repeater Recommended act...

Страница 46: ...e Red LED is flashing for an External Antenna transmitter model Mode Transmitter External Antenna Model only VSWR Errors There is a problem with either the external antenna or the antenna cabling Reco...

Страница 47: ...Also you should be at the computer on which the problem occurred in case it is necessary to replicate the problem When you contact Technical Support please have the following information available l C...

Страница 48: ...he product Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitations or exclusion may not apply to you To obtain warranty service If after f...

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