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S

UPPORT

Technical Support

Prime Wireless Technical Support responds to specific questions about product features, system configuration, and troubleshooting.
All support services will be delivered in accordance with your organization's support agreement and warranties.

Contact Technical Support

Before contacting Primex Wireless Technical Support, make sure you have satisfied the system requirements that are listed in your
product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the
problem.

When you contact Technical Support, please have the following information available:

l

Customer ID

l

Problem description

l

Device hardware information

l

Error messages

l

Troubleshooting performed before contacting Primex Wireless

l

Recent network changes (SNS products only)

Technical Support

Telephone

(800) 404-8112

Email

[email protected]

Fax

(262) 248-0061

Hours

7:00 am to 7:00 pm CST | Monday through Friday

Web

www.primexwireless.com

Primex Wireless

Satellite Installation & User Guide

16

Содержание UK SATELLITE TRANSMITTER

Страница 1: ...XR TIME SYNCHORNIZATION UK SATELLITE TRANSMITTER INSTALLATION USER GUIDE Doc Part No XR006M 08 27 14 ...

Страница 2: ... any purpose without the prior written permission of Primex Wireless Contact Primex Wireless United States Canada United Kingdom Address 965 Wells Street Lake Geneva WI 53147 1310 Kerrisdale Blvd Unit 4 Newmarket ON L3Y 8V6 Unit G420 Dean Clough Halifax West Yorkshire HX3 5AX Email info primexinc com info primexwireless ca info primexwireless co uk Web www primexwireless com www primexwireless ca ...

Страница 3: ...ter with GPS Receiver or NTP 7 Satellite Transmitter Location Guidelines 7 Set Satellite Transmitter Preferences 8 Setup Receiver Switch 9 Internal Dip Switch Configuration Time and Channel Scan Settings 10 Signal Indicator 11 Install Receiver Switch 12 Confirm Reception with Transmitter 13 Verify Last Time Update 13 Special Circumstances BST Time not Observed 13 Setup Multiple Transmitters Within...

Страница 4: ... the antennas while broadcasting l Standard acceptance procedures must be followed prior to operating this equipment in the proximity of life support systems l Do not operate the transmitter outdoors in wet areas were there is standing water or in areas where there is condensation or the risk of condensation Use in any of these environments will damage the transmitter and void the warranty l Do no...

Страница 5: ... all essential radio test suites have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex II Of Directive 1999 5 EC has been followed The equipment will also carry the class identifier The technical documentation relevant to the above equipment...

Страница 6: ...in offset serial USB Ethernet connectivity Daylight Saving Time Bypass switch Display Liquid Crystal Display LCD Power Supply Input 230 VAC 50 Hz 0 4 Amp Output 9 VDC 1 7 Amp 6 1 82 m cord Operating Range 32 122 F 0 50 C non condensing environment Receiver Switch Specifications Included with Satellite Transmitter Table 2 Receiver Switch Specifications Component Description Cable 5 1 52 m RS232 cab...

Страница 7: ...tellite Transmitter via the Receiver Switch NOTE For the setup and installation of the primary transmitter refer to the installation guide of the primary transmitter model Satellite Transmitter Location Guidelines The Satellite Transmitter must be in a location where it can receive a signal from the Primary Transmitter Typical Application Drawings CAUTION Do not adjust the channel numbers on your ...

Страница 8: ... are only to be set to the frequency specified on the FCC IC application NOTE It is recommended to have a 4 channel separation between adjacent transmitters 1 Set the Time Zone rotary switch for the correct time zone l Turn to 4 for Atlantic Time Zone l Turn to 5 for Eastern Time Zone l Turn to 6 for Central Time Zone l Turn to 7 for Mountain Time Zone l Turn to 8 for Pacific Time Zone Primex Wire...

Страница 9: ...wise being careful to avoid cross threading the antenna The base of the antenna must be snug against the case 5 Plug the supplied power supply into the transmitter 6 Plug the power supply into a 220 240 VAC outlet Figure 4 Transmitter Rear View Setup Receiver Switch To access the Receiver Switch menu preferences press the Menu button located on the front of the unit By pressing and holding the Men...

Страница 10: ...ht Saving Time Calendar menu allows the user to see the current Daylight Saving Time calender in use This will occur 5 seconds after last time update menu is selected The unit will remain in this mode for a minute wherein it will time out and return to the menu mode donE Done The Done menu allows the user to exit the menu mode This will occur 5 seconds after the done menu is selected returning to ...

Страница 11: ...ash each time a transmitted signal is received by the Receiver Switch from the transmitter at its update time Green LED will flash for 60 minutes when it has received a valid time update or Green LED will remain solid for 60 minutes if it has NOT received a valid time update l Yellow LED will continue to flash if the unit goes 48 hours without receiving a time update Primex Wireless Satellite Inst...

Страница 12: ...r Switch 2 Power down the Satellite Transmitter 3 Connect the serial cable of the Receiver Switch into the GPS IN Socket on the back of the Satellite Transmitter Figure 6 Satellite Transmitter Back View 4 Power up the Satellite Transmitter Primex Wireless Satellite Installation User Guide 12 ...

Страница 13: ...er to the left of the antenna mounting 1 to 2 times and verify the green LED begins to flash The flashing of the green LED indicates a solid signal is being received 10 Mount the Receiver Switch in its final location and verify the switch settings For additional information see Setup Receiver Switch located on page 9 NOTE When the Receiver Switch is mounted its antenna must be vertical Do not use ...

Страница 14: ...o not observe BST this feature must be disabled on the circuit board of the switch 1 Disconnect the receiver switch from the Satellite Transmitter 2 On the Receiver Switch remove the access cover and change dip switch 5 to the ON position as shown in Figure 7 Figure 7 Receiver Switch with Cover Removed Primex Wireless Satellite Installation User Guide 14 Special Circumstances BST Time not Observed...

Страница 15: ... signal This signal may be from either the Primary Transmitter or the nearest Satellite Transmitter 4 Cycle power on the Receiver Switch after changing the channel l To cycle power the Receiver Switch remove the switch cover by removing the two phillip head screws located in the upper right and lower right of the unit Use caution when removing the cover to avoid causing the up or down menu buttons...

Страница 16: ...duct documentation Also you should be at the computer on which the problem occurred in case it is necessary to replicate the problem When you contact Technical Support please have the following information available l Customer ID l Problem description l Device hardware information l Error messages l Troubleshooting performed before contacting Primex Wireless l Recent network changes SNS products o...

Страница 17: ...or from defects in the product Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitations or exclusion may not apply to you To obtain warranty service If after following the instructions in the product guide you are certain the product is defective please contact Primex Wireless Technical Support to assist with troubleshooting the issue If...

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