11
C
ALL
H
ANDLER
6000 I
NSTALLATION
I
NSTRUCTIONS
Call Handler Compatibility with Voice Mail
All Call Handler operating modes, except for night answer mode
are fully compatible with Voice Mail systems that are downstream
from the Call Handler. (Make sure that a stand alone Voice Mail
system is connected downstream from the Call Handler and not in
front of it.) Night answer mode inhibits Voice Mail because it does
not ring the inside lines after the message is done playing.
Note:
A customer who wants a night answer message “after hours” can instead
use the Call Handler in promo mode. This will pass the caller to the inside phone
line and Voice Mail after the completion of the promo message. If usage of the
Call Handler during business hours is also in promo mode, then there will be
two different promo messages based on the time of day. The download center
is responsible for configuring the Call Handler to the proper mode.
The Call Handler will interfere with Voice Mail systems that are “off
premise” or in front of the Call Handler, if the Call Handler is in any
operational mode “other than off.” The Call Handler interferes with
the Voice Mail by answering the call before the Voice Mail is able
to answer the call. Note that the Call Handler can be programmed
to the “off” mode during non-business hours so that the Voice Mail
will pick up after hours.
