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13
FREQUENTLY ASKED QUESTIONS
Can I place the receiver on
another collar?
•
Yes. You may use any non-metallic collar. Make 2 holes in the collar to
attach the receiver. Use the collar in the kit as a template to locate the
holes on the new collar.
Do I need to perform
maintenance on my
Wireless Pet Fence?
•
Check your pet’s neck daily for irritation from the contact points.
•
Check the contact points on the receiver collar weekly to make sure they
are tight and clean.
•
Check the fit of the receiver collar weekly.
•
The receiver indicator light acts as a low battery indicator, flashing every 4
to 5 seconds when replacement is required.
How do I know the battery
in the receiver collar is
still working?
•
Take the receiver collar off your pet and walk into the boundary zone. The
receiver collar should tone. If not, replace the battery.
Will vehicles, buildings
and landscape features
(trees, shrubs, etc.) affect
the performance of the
Wireless Pet Fence?
•
Yes. Placing the fence transmitter inside a metal building can reduce the
maximum range of the Wireless System.
•
Parking a vehicle within the pet area, can reduce the range of the system
and cause your pet to receive a static correction where it otherwise would
not if the vehicle was not there.
•
Fixed large metal objects such as metal sheds can affect the signal by
reducing the maximum range of the system at the location of the object.
As a result, your pet may receive a static correction.
What do I do if my pet’s neck
becomes red and irritated?
•
This condition is due to the contact points irritating the skin. Discontinue
use of the receiver collar for a few days. If the condition persists beyond
48 hours, see your veterinarian. Once the skin returns to normal, replace
the receiver collar and monitor the skin condition closely.
Can I attach a leash to the
receiver collar?
•
No. This can result in pulling the contact points too tightly against your
pet’s neck. Attach a leash to a separate, non-metallic collar positioned
above the receiver collar.
Why does my receiver collar
have a tone-only mode?
•
The tone-only mode can be used in training your pet to his boundary or
for well-trained pets that no longer require static correction.
TROUBLESHOOTING
The receiver collar is not
beeping when setting up the
boundary zone.
•
The tone may be difficult to hear in a noisy environment.
•
Use test light as explained in the “Test Light Instructions” section, and use
it to determine the location of boundary zone.
•
Check that the fence transmitter is set up according to directions
and install a new battery while standing within 5 to 10 ft. of
the fence transmitter.
The receiver collar is not
beeping or administering a
static correction.
•
Check that the fence transmitter is plugged into a working outlet, turned
on, the power light is on, and the fence transmitter controls are set at your
desired settings.
•
Check receiver battery to make sure it is installed properly.
•
When replacing the battery, do so while standing within 5 to 10 ft. of the
fence transmitter.
