Troubleshooting
About
This section contains troubleshooting information to help you identify, isolate, and resolve
component and system issues.
Review the
Introduction To Troubleshooting
section below to learn about the troubleshoot-
ing process, troubleshooting best practices, and other pertinent information that will help
you efficiently troubleshoot issues and return the equipment to service.
Information that will help you troubleshoot:
l
Review the
Introduction To Troubleshooting
section below, see
l
Review the machine diagnostics
Error Log
for any current active error codes, see the
"Error Log & CPA Event Log" on page 230
and
"Standard Error Codes" on page 227
topics.
l
Refer to the
Error Code Troubleshooting Guide
for error code description and
troubleshooting repair information, see
Error Code Troubleshooting Guide
l
If the machine supports the Active Status Light feature, review the
ASL
1
topic (see
Active Status Light (ASL)" on page 236
).
l
Review the
System Troubleshooting Procedures
topic for possible related issue fixes
or repairs, see
"System Troubleshooting Procedures" on page 242
l
Make sure that the machine has incorporated all machine specific service bulletins,
tech-tips, and software updates, see
"Verify service bulletin and software update
Introduction to Troubleshooting
Troubleshooting issues is an investigative process best implemented utilizing a systematic
approach that efficiently targets the issue cause allowing correct equipment repairs and
return to service. The following basic troubleshooting steps will help you to systematically
troubleshoot and resolve issues.
Basic Troubleshooting Steps
Always begin troubleshooting using the most common simplest possible solution first and
then systematically trying the next more complex solution until the issue is finally resolved.
1
Active Status Light: Service and maintenance status light.
Contact Precor Customer Support at [email protected] or 800.786.8404 with
any questions.
Page 221
7 Troubleshooting
About