Note that if you do not receive your available hours information, it may mean that your unit cannot
communicate with the CarrierWeb website. View the communications signal strength indicator at the top of
the login screen, if it is red, that means your unit is not in communication (See image below). Move the
vehicle to see if you can to get better reception. If your unit is unable to communicate, you will not be able
to log in. Contact your manager for further instructions.
Once you’ve reviewed your available hours, click the ‘Login’ button in the lower left hand corner of
the screen. The MDT will begin to download your ELD log history. The ‘Downloading’ counter
indicates progress.
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