Returns
If Power is not for you and
you’d like to return your
shed within 14 days of delivery then we will collect the item
from you without charging a collection fee. No fuss, no fees!
All we ask is that you
do not unpack
the shed or take the shed off the pallet. You will be able to see the shed
panels on the pallet if you want to double check the quality of the shed panels.
You need to notify the company you ordered your garden building from to arrange a cancellation or return.
If you have unpacked the shed or taken the shed off the pallet, then you can still return the product to us
providing it is within 14 days of delivery but you will have to cover the cost of returning the item. This will
either need to be arranging the delivery yourself (to our manufacturing unit in West Yorkshire) or repacking and
securing the goods back onto the pallet and we can arrange a pallet delivery for you. The cost of this will depend
on your location and the item bought
–
please contact us if you would like us to advise the cost of this. In this case
we will not profit from any courier charges but simply pass on the cost we receive to you.
Any delivery surcharges you have paid (such as a quicker delivery, Saturday delivery, or a timed delivery) will not
be refunded.
Once your item has been returned it will be checked to ensure it is complete and in a re-sellable condition. If we
deem that the product is not in a re-sellable condition we shall deduct a reasonable amount to cover any costs to
use or return them to you.
Where a refund is to be paid we will usually refund any money received from you using the same method
originally used by you to pay for your purchase.
Contact Us
If you have any queries or issues with your shed then you can:
•
•
Please provide photographs of any reported issues*
Any replacement parts can take 1-3 working days.
•
Contact us via the telephone
–
01274 036 577 (Mon-Fri 08:00 - 16:30)
•
Write to us at:
Power Sheds Ltd
21 Commondale Way
Euroway Trading Estate
Bradford
BD4 6SF
On the rare occasion that something is missing, please contact us to make us aware so we can send
out any replacements. Replacement parts will be dispatched within 1-3 working days.
Please be aware we are unable to reimburse you if you purchase your own materials.
We also cannot compensate for subsequential losses such as installation work.