IMPORTANT!
If you experience a problem with your vehicle, please contact Power Wheels
®
Consumer Relations.
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PROBLEMS AND SOLUTIONS GUIDE
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37
H4804pr-0722
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vehicle does not run
Undercharged battery
Charge the battery. A new battery should have been charged for at least
18 hours before using the vehicle for the first time. After first-time use,
recharge the battery for at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged into the
battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working
There is no sure way to tell if your charger is working unless you have a
volt meter. If you suspect there is a problem with your charger, contact
Power Wheels
®
Consumer Relations.
Tripped thermal fuse
The built-in thermal fuse may “trip” and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too severe.
Once a fuse has "tripped", remove your foot from the pedal and wait 25
seconds before operating the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the 59 kg maximum
weight capacity or by towing anything behind the vehicle. Do not drive up
hills or run into fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact Power Wheels
®
Consumer Relations.
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness connector
is plugged into the battery, and that there are no loose wires around
the motors.
Dead battery
If your battery is old or if you have not followed Battery Care instructions,
your battery may be dead. If you are unsure whether or not the battery is
dead, contact Power Wheels
®
Consumer Relations.
Electrical switch damage
The electrical switches can become corroded due to exposure to water
or moisture, or can jam due to loose dirt, sand or gravel. Contact Power
Wheels
®
Consumer Relations.
Motor damage
Contact Power Wheels
®
Consumer Relations.
Vehicle was running but
suddenly stopped
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness connector
is plugged into the battery, and that there are no loose wires around
the motors.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too severe.
Once a fuse has "tripped", remove your foot from the pedal and wait 25
seconds before operating the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the 59 kg maximum
weight capacity or by towing anything behind the vehicle. Do not drive up
hills or run into fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact Power Wheels
®
Consumer Relations.
