21
Problems and Solutions Guide
Scooter was running but
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor
suddenly stopped
harness connector is plugged into the battery, and that
there are no loose wires around the motor.
Tripped thermal fuse
Each Power Wheels
®
12 volt battery has a built-in thermal
fuse. A thermal fuse may “trip” and shut down operation of
the scooter if the scooter is overloaded or the driving
conditions too severe. The fuse will automatically reset itself
after approximately 25 seconds, allowing the scooter to
resume normal operation. To avoid repeated automatic
shutdowns, do not overload the scooter by exceeding the
150 lb. maximum weight capacity or by towing anything
behind the scooter. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while
power is still being supplied to the motor. If a thermal fuse
continually trips, contact your local Power Wheels
®
authorized service center.
Brake is not properly adjusted
If there is a gap between the brake handle and the brake
base, the scooter will not run. You need to adjust the brake
so that it is tight, and there is no gap. Please refer to section
F,
Adjusting the Brakes
, page 10.
Short run time (less than
Undercharged battery
Charge the battery. A new battery should have been
1 - 3 hours per charge)
charged for at least 18 hours before using the scooter for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connections. Make sure the charger
connector is plugged into the battery, and that the charger
is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not
Even with proper care, a rechargeable battery does not
accept full charge
last forever. Average battery life is 1 to 3 years depending
on scooter use and use conditions. Replace the battery with
a new Power Wheels
®
12 volt rechargeable battery.
Do not substitute parts.
Tripped thermal fuse
Each Power Wheels
®
12 volt battery has a built-in thermal
fuse. A thermal fuse may “trip” and shut down operation of
the scooter if the vehicle is overloaded or the driving
conditions too severe. The fuse will automatically reset itself
after approximately 25 seconds, allowing the scooter to
resume normal operation. To avoid repeated automatic
shutdowns, do not overload the scooter by exceeding the
150 lb. maximum weight capacity or by towing anything
behind the scooter. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while
power is still being supplied to the motor. If a thermal fuse
continually trips, contact your local Power Wheels
®
authorized service center.
Problem
Possible Cause
Solution
