PROBLEM
POSSIBLE CAUSE
SOLUTION
Vehicle does not run
Undercharged battery
Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the first time. After
first-time use, recharge the battery for at least 14 hours after
each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged
into the battery connector, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working
There is no sure way to tell if your charger is working unless you
have a volt meter. If you suspect there is a problem with your
charger, contact Power Wheels
®
Consumer Relations.
Tripped thermal fuse
Each Power Wheels
®
6 Volt (4.0 Amp/Hr.) battery has a built-in
thermal fuse. A thermal fuse may “trip” and shut down operation
of the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has “tripped”, release the power button
and wait 25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle by
exceeding the 18 kg (40 lbs) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact Power Wheels
®
Consumer Relations.
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness
connector is plugged into the battery connector, and that there
are no loose wires around the motors.
Dead battery
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, contact Power Wheels
®
Consumer Relations.
Electrical switch damage
The electrical switches can become corroded due to exposure
to water or moisture, or can jam due to loose dirt, sand or gravel.
Contact Power Wheels
®
Consumer Relations.
Motor damage
Contact Power Wheels
®
Consumer Relations.
IMPORTANT!
If you experience a problem with your vehicle, please contact Power Wheels
®
Consumer Relations.
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PROBLEMS AND SOLUTIONS GUIDE
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K5315pr-0720
