FAQ
Frequently
Asked Questions
For Technical Support, please call
1+(813) 689-9932 option 2.
Q: Can my dual Power-Pole anchors be controlled independently?
A:
Yes. The C-Monster Control system allows for the independent control of dual Power-Pole anchors. The included
Advanced C-Monster Dash Switch is capable of independent control, but the included Standard Key Fob is not.
Q: What maintenance is required with my Power-Pole shallow water anchor?
A:
The lower pivot bolts on your Power-Pole anchor need to be checked every 100 cycles and tightened as needed.
Should you see any damaged bushings upon tightening, replace them immediately.
NOTE:
This is not required for 10’ Blade models 2017 and later.
Q: How often should I change my hydraulic fluid?
A:
While there is no recommended time interval for a hydraulic fluid flush, the fluid should be changed if there
is any visible debris in the reservoir. Additionally, if the fluid appears milky or white it should be changed
immediately; white fluid is a sign of water intrusion and the entire system should be checked for leaks.
Q: What type of hydraulic fluid should I use?
A:
The HPU reservoir should be filled with Green Marine
®
biodegradable hydraulic fluid or an ISO 32 hydraulic
fluid. Green Marine is available through all authorized Power-Pole dealers.
Q: Are Power-Pole HPUs interchangeable?
A:
No. All Power-Pole HPUs, while identical in appearance, are unique in regard to the pressures that they produce.
Certain anchor models require more pressure due to their size, while other anchors are set with higher pressures
in order to enhance performance. Aside from HPU pressures, all C-Monster units have an internal circuit board
containing firmware that is specific to each model.
Q: How will the Power-Pole affect my battery during operation?
A:
The average life of a 12 Volt battery with 55 cold cranking amps is 1,200 cycles per charge.
Q: Will the C-Monster HPU drain my battery when it is not in in use?
A:
No. Although the HPU should be powered off via a battery switch when stored, the amperage draw on your
vessel’s battery during hibernation mode is (6 mA) will be negligible. By default, the HPU will go into hibernation
mode after the Power-Pole anchor is idle for (6) hours. The LED on the HPU will no longer flash
green
when the
HPU goes into hibernation mode. When the HPU is awake it draws approximately (21mA) of current.
NOTE:
The mentioned hibernation feature is only available with the firmware 1.15 and later. A firmware update
may need to be performed using the C-Monster smart phone app or the C-Monster update utility found at
www.power-pole.com
Q: Do I need two HPUs in order to run dual Power-Poles?
A:
Yes. We recommend the use of an independent pump system with each Power-Pole anchor for the following reasons:
• Dual Power-Pole anchors will not deploy at the same time and/or same rate using 1 pump.
• The relief valves will not function according to the intended design of the Power-Pole anchor and may
cause a mechanical failure when using only 1 pump system.
• Many features of our newer models will not be functional when a single pump is used.
• Damage is possible using 1 pump with 2 Power-Pole anchors and doing so will void all warranties.
Q: What should I do if my Power-Pole anchor is stuck in the deployed position?
A:
If your Power-Pole anchor will not retract for any reason, simply drive toward shallow water and the pole
protector valve will allow the anchor to stow.
Q: How many wireless controllers can I program to my C-Monster System?
A:
Up to ten (10) wireless controllers can be programmed to operate your single or dual Power-Pole anchors.
