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Sitter On Cue PRO

25

Troubleshooting Guide 

(Continued)

PROBLEM:

 

Fall Monitor alarm activates, but nurse call system does not activate.

 

SOLUTIONS: 

• 

Check that the nurse call cable is connected, or Wireless Nurse Call Adapter is paired to the Fall 

Monitor. Blue light on Nurse Call Adapter means paired.

• 

Check the cables are properly plugged into the facility nurse call system. The connections should 

snap tightly together. Verify use of proper nurse call cable set for the system.

• 

Check latching or non-latching mode. See Latching mode section for instructions on accessing 

Advanced Setup and modifying the Latching mode setting.

• 

Check NO/NC nurse call settings. Refer to Nurse Call Interface section for instructions.

• 

Contact Customer Service.

TROUBLESHOOTING GUIDE

Содержание 8654WL

Страница 1: ...y Sitter On Cue PRO read this entire manual and save for future reference The Posey Sitter On Cue PRO Fall Monitor is an important part of your falls management program Ensure all parts of this system are operational before leaving a patient unattended 8645WL ...

Страница 2: ...arm Volume 11 To Record a Message 12 The HOLD Button 13 Connecting to AC Power Optional 14 Nurse Call Interface 15 Latching Mode 16 Monitoring with a Sensor 17 Monitoring with Multiple Sensors 18 The Sitter On Cue PRO and Use of Physical Restraints 19 Mounting the Sitter On Cue PRO 20 Fall Monitor Cleaning Storage and Battery Maintenance 21 Troubleshooting Guide 22 25 Fall Monitor Specifications a...

Страница 3: ...enefit from the use of the Posey Sitter On Cue PRO include Patients with diminished cognitive or mobility skills Patients receiving medications that may cause disorientation drowsiness dizziness or f requent urination Patients new or existing with a history of falls or who are assessed to be at risk of falling based on your selected fall risk assessment Patients who are restless or prone to get up...

Страница 4: ...Sitter On Cue PRO 4 Features of the Sitter On Cue PRO REAR VIEW FEATURES ...

Страница 5: ...onnected to the fall monitor only one can be used for monitoring at a time Nurse Call Interface Provides alarm notice at patient s room and nurse call system notification points If connected to nurse call the Sitter On Cue PRO has the ability to be muted silencing the alarm at the patient s bedside It will still alarm at nurse call system notification points Latching Mode When selected a caregiver...

Страница 6: ...Sitter On Cue PRO 6 Each Sitter On Cue PRO is Shipped to You With Fall Monitor 1 AA Alkaline batteries 4 Instructions for Use CONTENTS ...

Страница 7: ... not work if batteries are installed improperly ALWAYS install a completely new set of batteries when the Low Battery LED is flashing red DO NOT replace a single cell but all cells in the fall monitor DO NOT mix old and new batteries or battery brands within a battery pack 4 batteries Use of mixed batteries battery leakage or batteries installed incorrectly may cause battery damage and may damage ...

Страница 8: ...detached from Fall Monitor failsafe Rapid Red Tone 1 at high volume High priority technical alarm condition Activated wireless sensor is unpaired from Fall Monitor failsafe Rapid Red and flashing battery LED Audio cue will indicate self test failed High priority technical alarm condition Self test failure Slow Red Hold state For 30 seconds after the hold button is pressed or 5 minutes if extended ...

Страница 9: ...or wireless nurse call adapter to be connected paired to your fall monitor and the appropriate wall port from your nurse call system This mode activates the facility s nurse call system No sound is played in the patient s room Automatically switches to VOICE TONE if a nurse call cable is disconnected or a wireless nurse call adapter loses signal with the fall monitor Fig 4 Fig 5 Ensure the nurse c...

Страница 10: ... 1 Lift the programming control protective cover Fig 4 2 Ensure fall monitor is on 3 Press TONE button on left side of fall monitor to scroll through the tone selections Fig 6 4 Each time you press the button tone will change and a sample plays The last sample heard is the tone utilized when the alarm is activated 5 Replace the programming control protective cover securing it into place Fig 6 ...

Страница 11: ... to ensure staff can hear alarm at the farthest possible distance before leaving patient unattended To Change Volume 1 Lift the programming control protective cover Fig 4 2 Ensure fall monitor is on 3 Press VOLUME button on left side of fall monitor to scroll through the volume selections Fig 7 4 Each time you press the button the volume changes and a sample plays 5 Continue to press the VOLUME bu...

Страница 12: ... on front top left corner of fall monitor Fig 9 6 Recording will stop when you release the RECORD button or time 15 seconds expires If you exceed the time allowed recording will stop and the fall monitor will give an audible cue end record 7 Replace the programming control protective cover securing it into place 8 After recording message remove weight from sensor or unfasten sensor belt to play me...

Страница 13: ... is fastened you will hear a single beep and monitoring will begin If there is no weight on sensor or sensor belt is not fastened alarm will be in Ready state and status LED will flash yellow The Ready state allows patient to be away from bed or chair for extended periods without alarm activating e g for meals therapy toileting etc When patient returns and weight is applied to sensor or sensor bel...

Страница 14: ...adapter with the following specifications Voltage 9VDC Current 500 mA min Connector 5 5 mm OD x 2 5 mm ID x 10 12 mm L center positive UL Listed To Connect to AC Power 1 Connect the AC power adapter to the Sitter On Cue PRO Fig 11 2 Plug the other end into the wall 3 Connect a sensor to the fall monitor If power is interrupted and there are no batteries installed the fall monitor will not function...

Страница 15: ...e manufacturing default is normally open If you would like to change to normally closed use a small pointed object for example a pen to slide the switch down to the closed position Fig 12 To Connect the Nurse Call Interface For Wireless Nurse Call Adapter See IFU provided with the Nurse Call Adapter for instructions on pairing the adapter to the fall monitor and connecting to the nurse call system...

Страница 16: ...ccess Advanced Setup Mode by pressing and holding the HOLD button while moving the power switch from the OFF to the ON position 2 Rapidly press the hold button three times to toggle between Latching and Non Latching mode 3 With Latching Mode selected press the tone button to switch between the following two options Alarm ceases when patient returns In this mode if the patient applies pressure to t...

Страница 17: ...rom the fall monitor To silence the alarm reconnect the sensor to the same port from which it was removed For a wireless sensor if the communication between the sensor and the fall monitor is lost the alarm will sound This may occur because the sensor was moved too far from the fall monitor the sensor battery died or there was interference with the wireless connection Press the HOLD button on the ...

Страница 18: ...to pause monitoring for 30 seconds You have 30 seconds to remove the patient from the current sensor pad or unfasten the sensor belt During this time the STATUS LED will flash red 4 After 30 seconds and the patient is off the sensor pad the alarm will remain in the Ready state 5 Place the patient on the second sensor or fasten the sensor belt If the patient is placed on the sensor pad before the h...

Страница 19: ...ver sensor pad and patient moves pressure from straps may prevent alarm from activating If patient falls out of bed or chair and is suspended in the restraint serious injury or death may occur from chest compression or suffocation Bed safety Refer to the Food and Drug Administration FDA for the most recent Hospital Bed Safety Guidelines as well as the Bed Manufacturer for their Instructions for Us...

Страница 20: ...O To purchase brackets contact your Posey sales representative or call Posey Customer Service at 1 800 447 6739 MOUNTING PRIOR TO USING ANY BRACKET YOU SHOULD CHECK THAT Fall monitor is securely mounted out of the patient s reach and functions properly by activating alarm Fall monitor indicator lights are in clear view of staff ...

Страница 21: ... clean DRY cloth to dry all parts Storage This device is designed for use in normal indoor environments This device may be stored in ambient warehouse temperatures at normal humidity levels 10 to 50 Avoid excess moisture or high humidity that may damage product materials greater than 50 Store sensor pads flat or hang in a dry secure environment DO NOT fold or roll sensors as it may damage internal...

Страница 22: ...nds Power on Nurse Call Adapter Replace batteries in Fall Monitor andor Nurse Call Adapter Replace Nurse Call Adapter and contact Customer Service PROBLEM Wireless sensor pad or belt will not unpair SOLUTIONS Pair a new sensor of the same type as currently paired Press and hold Mode button for 3 seconds or until audio cue is heard Power off the Fall Monitor and wait 10 seconds Power on Fall Monito...

Страница 23: ...n and undamaged Check plug or connection to Fall Monitor Check sensor pad for creases or damage to vinyl cover Check that sensor pad is directly under patient s weight Make sure mattress continues to contact the sensor and will activate the Fall Monitor when pressure is removed even if the head or foot of the bed is articulated For belts check that buckle or hook and loop is securely fastened Cont...

Страница 24: ...ering with sensor Test sensor pad or belt per instructions on sensor Check seating positioning aids such as wheelchair cushions or wedge cushions Weight from these items may activate sensor and prevent alarm from activating following patient exit Try a different position for the sensor pad such as on top of the cushion SOLUTIONS Sensor integrity compromised Test sensor pad or belt per instructions...

Страница 25: ...apter means paired Check the cables are properly plugged into the facility nurse call system The connections should snap tightly together Verify use of proper nurse call cable set for the system Check latching or non latching mode See Latching mode section for instructions on accessing Advanced Setup and modifying the Latching mode setting Check NO NC nurse call settings Refer to Nurse Call Interf...

Страница 26: ... battery LED flashes red and audible cue will say Low battery when batteries need changing Nurse Call Configuration Latching and non Latching modes System default is non latching Four Year Warranty TIDI Products LLC warrants for a period of four 4 years after date of manufacture the Warranty Period that the Posey Sitter On Cue PRO Fall Monitor is free of defects in materials and workmanship TIDI P...

Страница 27: ...ice 1 800 447 6739 Example Serial Number 21 1944KZ1105 2019 as year of manufacture SN USEFUL LIFE FCC Compliance This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modificat...

Страница 28: ...m Instruction Manual Sitter On Cue PRO TIDI Products LLC All rights reserved TM and R are registered trademarks of TIDI Products LLC May be patented see www tidiproducts com virtual patent marking Learn more and access the Instructions For Use video by scanning the QR code The complete Posey Fall Monitor and sensor manuals can be found at www tidiproducts com ...

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