6-2
6 Troubleshooting
6.1
General Tests
In case of a malfunction, first check the following:
1. Have you connected up the system correctly as described in S
Front-end
2. Have you used the original network cables from Polytec?
3. Have you connected up correctly the
VIDEO
and
CONTROL
network
cables?
4. Have you turned the key switch on the front of the front-end to position I?
5. Is the
POWER
L
ED
lit up on the front of the front-end?
If the L
ED
is not lit up, it can be assumed that there is a fault in the mains
supply. Disconnect the mains plug and check the fuses on the back of
the front-end. Note that there are two active fuses which can both lead
to failure.
Hardware
configuration
If at the start of the PSV Acquisition an error message concerning the front-
end, the Windows firewall or the video camera is displayed, proceed as
follows:
1. Exit the PSV software.
2. Start the
Polytec Configuration Tool
with administrator rights. To do so,
click
Start > Programs > Polytec Configuration Tool > Polytec
Configuration Tool
.
The application window
Polytec Configuration Tool
appears.
3. Click
Configure
.
The
Polytec Configuration Tool
configures the windows firewall and the
network adapters for the front-end and optionally for the video camera
and the accessory. The progress of the configuration is shown in the
message window. You can recognize the meaning of the messages by
their respective color:
4. If the configuration could not be carried out, send the log file together with
the fault description to the service department of Polytec.
Blue messages:
Status reports
Green messages: The configuration could be carried out.
Red messages:
The configuration could not be carried out.
Содержание PSV-500-3D
Страница 19: ...2 4 2 Introduction ...
Страница 55: ...4 10 4 Measuring ...
Страница 63: ...6 6 6 Troubleshooting ...
Страница 97: ...A 12 A Optional Accessories ...
Страница 101: ...C 2 C Declaration of Conformity ...