Instruction manual RT 2014
POL-EKO-
APARATURA sp.j. • ul. Kokoszycka 172 C • 44-300 Wodzisław Śl. • tel./fax +48/ 32 453 91 70 • e-mail
23
14 TROUBLESHOOTING
Fault
Cause
What to do
Device does not
turn on
power cable is
bended or
damaged
Replace the cable or AC/DC adapter
Device is not
connected to the
power source
Connect the unit to the AC/DC adapter
completely dis-
charged
tur
n off the logger, chargé the battery, turn on the logger,
Power supply /
charging icon
flashes
Device is con-
nected to USB
socket which
has low charg-
ing efficiency
In order to ensure a stable power supply / charging data logger should
be connected supplied power adapter.
Lack of meas-
urement of tem-
perature/ humid-
ity/ pressure
sensor, or faulty
sensor indica-
tions
Wrong place-
ment of sensor’s
cable
See point 5.2 (Installation place and handling with sensors))
Probably dam-
aged sensor or
measurement
chain
Contact service to check and replace broken element.
Despite the
alarm, notifica-
tion (text mes-
sage, call or
both) has not
been made
No sources on
SIM card placed
in the unit
Check the remaining amount of the card (if the card is pre-paid)
Out of network
range
check the signal level on the main screen
check whether the GSM antenna is properly mounted
move the recorder closer to the window
Damaged mea-
surement chain
Check if the SIM card is inserted
no connection to
the network WIFI
Out of network
range
to check WIFI network coverage with another device with an access to
this network (e.g. smartphone, tablet)
wrong
settings
in application
AVIA
Check LAN settings
in application AVIA
No notification
in case of power
failure
Probably dis-
charged bat-
tery
Check if after disconnecting the plug data logger
works properly
computer it’s
unable to con-
nect to the data
logger
USB drivers
haven’t been
installed
Install USB drivers, see Attachment 1 or Attachment 2