PLS Access ACC-1150, Инструкция по эксплуатации

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10
10.1 Warranty
UK Service &
Warranty
Warranty Cover & Period
The PLS Warranty covers parts and labour, and is effective for 36
months from the date of initial commission by PLS or a certified
authorised engineer.
If the date of initial commission is in excess of 90 days from date of
despatch, the warranty will start from the date of despatch.
Procedure:
1. To qualify for this warranty, it is necessary to register the
Lift and Vehicle details on line
www.passengerliftservices.co.uk or via post within 45
days of the initial LOLER inspection.
2. An operator requiring attention to a unit will contact PLS
3. directly and quote the Lift serial number.
4. PLS will then instruct a company engineer or an
authorised approved Service Agent by issuing an official
order number to affect the repair.
NB: ANY WORK CARRIED OUT WITHOUT
AUTHORISATION WILL NOT BE REIMBURSED.
Conditions:
Warranty does not extend to lifts that have not been regularly
serviced by a PLS engineer, o r factory trained and authorised
engineer. This includes the 6 monthly LOLER inspection and
separate weight test, which must be current at the date of the
Warranty Claim.
All previous LOLER and Weight Test Certificates must have been
copied to PLS and run concurrently.
The lift must be made available during the hours of 08.30 and
17.00, Monday to Friday, excluding public holidays.
No delivery costs or travel time will be reimbursed except by prior
agreement, as specified on the original Purchase Order.
The initial Warranty period applies to original parts only.
Replacement parts changed under warranty, and new parts
purchased, carry 12 months warranty only.
New parts that have been purchased and require a warranty
repair will require either a copy of the original Purchase Order or
details of the original Purchase Order number to qualify.
The serial number(s) for the component claiming warranty
must match the serial number(s) recorded to the lift it was
originally fitted to.
If a customer has an invoice unpaid beyond PLS terms and
conditions or is in dispute customers lift will not be visited.
Warranty Exclusions:
Hydraulic Power packs that are fitted to the exterior of
the vehicle only carry 12 months warranty (if cover is missing
warranty void).
Hydraulic Power packs fitted to the interior of the vehicle
qualify for the 24 months warranty.
The following are all excluded from warranty:
Consumable parts e.g. Fuses, Bulbs, Electrical Connectors,
Bearings, Hydraulic Hoses (with the exception of
manufacturing defects). Fastenings which should be checked at
the service intervals. Driver misuse Accident damage. Items
that are subject to the level of wear & tear which would
normally involve replacement during normal service,
maintenance and operating conditions.
Handsets carry 12 months warranty only.
No claim will be accepted for:
Replacement vehicle hire or loss of earnings.
The Warranty Agreement does not supersede the Suppliers
liability for all components as defined in the Sale of Goods
act 1982.
Months 24 to 36 of the Warranty:
The vehicle will be required to be returned to the PLS Factory
for ‘free of charge’ warranty work.
When this is not possible, labour and travel will be charged
at the current PLS hourly rate, weather it is a PLS engineer
or an agent working on behalf of PLS Ltd that conducts the
repair.
If an agent is used, it will be at the discretion of PLS Ltd as to
who will affect the repair.
Any parts sent to an agent for warranty work within the
24-36 Month period, will incur the relevant courier costs at
commercial rates, and will be at the expense
of the
customer.
Extended Warranty:
Extended Warranty is available for months 37-60 with a
written agreement of PLS Ltd, initiated BEFORE month 37
starts.
This warranty will follow the same basis as the 24-36 month
period.
Extended Warranty does not include Power packs,
motors, hydraulic cylinders and hoses.
Passenger Lift Services Ltd,
Unit 2, Summit Crescent, Smethwick, West Midlands. B66 1BT
enquiries@pls-access.co.uk • www.passengerliftservices.co.uk
Tel: 01215520660 fax: 01215520200
10
10.1 Warranty
UK SERVICE &
MAINTENANCE