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Appendix B: Technical Support

PlexWriter 52/24/52A Installation and Users Manual

4. When you receive the RMA number, pack the Plextor drive securely in a box,

and include the RMA form as a packing slip.

5. Write the RMA number in large letters on the outside of the box, and ship it to

Plextor.

Contacting Plextor’s RMA Department

You can contact our RMA Department and request RMA forms at:

•

[email protected]

•

Or by fax at 510-651-9765

•

Or by calling us at 800-886-3935

Shipping Your Drive to Plextor

Be sure to write the RMA number on the outside of the shipping box. Any drive sent
to Plextor without an RMA number will not be accepted.

NOTE

: The RMA number must be clearly visible on the outside of the shipping box.

Drives must be sent postage prepaid. We recommend that you insure your shipment,
as Plextor cannot be held responsible for any damage that may occur during
shipment.

Содержание PlexWriter 52/24/52A

Страница 1: ...ATAPI CD R CD RW DRIVE INSTALLATION AND USERS MANUAL APRIL 2003 Model PX W5224TA...

Страница 2: ...ision or change This manual is copyrighted all rights reserved It may not be copied photocopied translated or reduced to any electronic medium or machine readable form without Plextor s prior permissi...

Страница 3: ...t the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Any changes or modification...

Страница 4: ...er Caution Label is attached on the top of the internal drive model The label reads CAUTION CLASS 3B INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO THE BEAM Detail of Laser Caution Labels Top V...

Страница 5: ...Drive s Mode Jumper 11 Changing the Mode Jumper on Your Internal PlexWriter Drive 11 Select an IDE Configuration 12 About Cable Select 16 Identifying Whether Your System Uses Cable Select 16 Locating...

Страница 6: ...and Troubleshooting 33 Upgrading Firmware 33 Troubleshooting 33 Using the Self Test Diagnostics 34 What You ll Need 34 CD Write Read Test 34 What the Self Test Results Indicate 36 Appendix A PlexWrite...

Страница 7: ...rive If you run into a problem that doesn t seem to be covered however please contact us See Appendix B Technical Support for the different ways you can reach us You will be connected to our friendly...

Страница 8: ...you record CD DA digital audio at low speed 4X for highest quality while providing user adjustment of the recording power above or below a default level This adjustment lets you customize the optimum...

Страница 9: ...sk Must have at least 1 GB of free space on your hard disk if you want to write to a CD in image mode that is to write an image of a CD to your hard disk What You Can Do with the PlexWriter 52 24 52A...

Страница 10: ...rent box with other contents depending on whom you purchased the drive from and what they included inside the box If the security sticker on top of your box is cut there may be a good reason for examp...

Страница 11: ...changes its blinking interval to indicate different writing speeds The indicator also blinks green three times when SpeedRead is enabled Write speed CD R Rewrite speed CD RW CD indicator blink interva...

Страница 12: ...rd MPC 3 type 4 pin connector DMA jumper Use the DMA jumper to convert between Ultra DMA Mode 0 2 no jumper default and Multiword DMA Mode 0 2 with jumper installed In general leave this jumper at its...

Страница 13: ...ith your Plextor drive can be found in the Support Compatibility section of www plextor com Precautions Like the rest of your computer system your PlexWriter requires reasonable care in its installati...

Страница 14: ...Section 1 Getting Started 8 PlexWriter 52 24 52A Installation and Users Manual This page intentionally left blank...

Страница 15: ...lves loosening or removing several screws on the back panel of your computer and sliding off the cover See Figure 3 for an example QuickStart Installation For Experienced PC Users Only If you ve insta...

Страница 16: ...ndicated by the position of jumpers on the back of the drive This is also true for the Cable Select bus If there are two IDE ports one is for the primary IDE bus and the other is for the secondary bus...

Страница 17: ...he PlexWriter as a Master This will work in most custom system configurations If your computer is from a large OEM system manufacturer such as IBM Hewlett Packard Gateway or Compaq you will need to pa...

Страница 18: ...n addition the cable you use must be a special Cable Select cable Changing Jumper Settings To remove a jumper pull it off with your fingers or a pair of needle nose pliers To install a jumper push it...

Страница 19: ...ing on how fast the CD ROM drive can stream data to the PlexWriter it may not be fast enough to keep the buffer full In this case the buffer may become empty and a buffer underrun error may happen How...

Страница 20: ...umper to Master and connect the PlexWriter as Master to secondary IDE port Figure 7 How to Install the PlexWriter If Your Computer Is Originally Set Up in Configuration B Before PlexWriter Installatio...

Страница 21: ...Install the PlexWriter D System uses special Cable Select cables all devices are jumpered for Cable Select Set the PlexWriter s mode jumper to CSEL and connect it to the end of the cable from the com...

Страница 22: ...er to Configure the PlexWriter Drive To use CSEL you must have A computer that supports CSEL A special CSEL cable for IDE NOTE To use CSEL and Cable Select you ll have to purchase a CSEL cable or use...

Страница 23: ...DMA jumper installed The pins are empty The empty pins mean the drive is set to Ultra DMA This setting should work in most cases so you don t have to do anything more With some generally older persona...

Страница 24: ...CD ROM drive and install the PlexWriter You must make a minimum of two cable connections to your PlexWriter The two cable connections that you must make are IDE cable Power cable There are also two op...

Страница 25: ...found on the rear panel of the PlexWriter If you do not find any additional connectors either because they were not supplied or they are all in use you will have to buy a splitter or a Y connector Th...

Страница 26: ...to use mounting rails The drive can be mounted directly into your computer Go to step 6 NOTE Plextor does not provide rails If you need rails you can obtain them from the computer manufacturer or from...

Страница 27: ...the side rails are attached properly 7 If not already connected attach the other end of the IDE ribbon cable to the connector on the motherboard Figure 16 Connecting the IDE Ribbon Cable CAUTION It is...

Страница 28: ...m the computer to the DC INPUT connector of the PlexWriter drive In most computers you will find free power connectors that are ready for your use Check the cable running from your power supply to you...

Страница 29: ...about installing the sound board in your computer is the board s manual Once you have successfully installed the sound board in your computer you can continue below for a description of the different...

Страница 30: ...d for your configuration on the primary or secondary IDE bus If the IDE interface is disabled on your computer you will need to enable it If a Master or Slave device is set to disable or none or a sim...

Страница 31: ...s You can also read them To achieve a certain writing speed you must use the appropriate media To achieve 52X CD R writing speed you must use certified 52X media and to achieve 24X RW writing speed yo...

Страница 32: ...G CD Text Tray Loading and Operation To load and unload the disc tray 1 While the PlexWriter drive is powered up push the eject button on the front panel The tray drawer slides out in 3 4 seconds Fig...

Страница 33: ...rd Some permanent markers will damage the media Also do not press too hard when writing on the disc NOTE We do not recommend placing self sticking CD R labels on the disc The weight of the label may u...

Страница 34: ...y the recording software you re using You can also activate SpeedRead manually with the PlexWriter s eject button What SpeedRead Does SpeedRead changes the default read speed from 40X to 52X via hardw...

Страница 35: ...led If the disc is a pressed data CD a CD R data or audio CD or a CD RW disc the PlexWriter will read it at up to 52X speed Disabling SpeedRead You can manually disable SpeedRead in either of two ways...

Страница 36: ...ting in the same place once the data is available again Buffer Under Run Proof technology in your PlexWriter 52 24 52A means you can safely use your computer for other things while you re writing to a...

Страница 37: ...gs for that disc 4 The drive uses OPC Optimum Power Control to further fine tune the laser power setting to the specific disc that is in your drive 5 The combined values of the pre defined write strat...

Страница 38: ...length or a data disc up to 875 MB in capacity In order to use the Overburn feature you need Recording software that supports Overburn Player software that recognizes the Overburned disc Either a 94 m...

Страница 39: ...irmware Before troubleshooting a possible problem with your drive please make sure to visit our web site at www plextor com to check if you have the latest firmware To obtain new firmware for your Ple...

Страница 40: ...Media on page 37 or visit our web site The self test will write to this media so you won t be able to use this disc again CD Write Read Test This tests three functions of the drive write random acces...

Страница 41: ...ave it in place 5 Install an extra jumper so that both the CABLE SELECT and SLAVE positions are jumpered as shown below Figure 20 Place Jumpers Across Both the SLAVE and CABLE SELECT Pins to Perform t...

Страница 42: ...te an initialization error 11 If the disc was not ejected automatically press the eject button to eject the disc 12 Turn off the computer power 13 Reset the mode jumper at the rear of the PlexWriter t...

Страница 43: ...yo Yuden CD R 40X Maxell Mitsubishi Chemical Verbatim Taiyo Yuden Mitsui Chemicals CD R 4 32X Maxell Mitsubishi Chemical Verbatim Taiyo Yuden Mitsui Chemicals Ricoh CD RW 24X Mitsubishi Chemical Verba...

Страница 44: ...e 1 Mode 2 CD DA 22 52X Stamp R RW Stamp R RW Stamp R RW 18 40X Stamp R RW Stamp R RW Stamp R RW 14 32X Stamp R RW Stamp R RW Stamp R RW 10 24X Stamp R RW Stamp R RW Stamp R RW 8X CLV Stamp R RW Stamp...

Страница 45: ...Motor Brushless Motor Error Rate Mode 1 1 Block 1012 Bits Mode 2 1 Block 10 9 Bits Reference Initialization Time 13 sec typical 15 sec max Time measured from power on until disc is available to read S...

Страница 46: ...h cannot exceed 18 in 45 7 cm Analog Audio Output Stereo analog output Molex connector L G G R MPC 3 standard Output 0 8V 0 1V at 10k ohms Digital Audio Output Digital audio output for input to SPDIF...

Страница 47: ...y Region Type Agency Standard USA Safety UL UL 1950 Laser FDA FDA 21 CFR EMC FCC Part 15 Subpart B Canada Safety CSA CSA 22 2 No 950 UL1950 C UL Mark Europe Safety CE EN60950 IEC60825 1 Laser CE IEC 6...

Страница 48: ...Appendix A PlexWriter Specifications 42 PlexWriter 52 24 52A Installation and Users Manual This page intentionally left blank...

Страница 49: ...found quickly in the support area Select PlexHelper for online troubleshooting or FAQs for common questions If you have not been successful in your quest our Technical Support Department will help yo...

Страница 50: ...ive to Plextor In the unlikely event that you need to return a drive to Plextor you need an RMA Returned Materials Authorization number You need this number before any Plextor drive can be returned fo...

Страница 51: ...act our RMA Department and request RMA forms at rmasupport plextor com Or by fax at 510 651 9765 Or by calling us at 800 886 3935 Shipping Your Drive to Plextor Be sure to write the RMA number on the...

Страница 52: ...Appendix B Technical Support 46 PlexWriter 52 24 52A Installation and Users Manual This page intentionally left blank...

Страница 53: ...of replacement goods or expense or inconvenience caused by service interruptions Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the unit To obta...

Страница 54: ...A Installation and Users Manual If You re Outside the U S or Canada Note that the warranty and RMA policy only applies to the United States and Canada If you are in South America contact your dealer o...

Страница 55: ...R media 25 reading speed 1 reading speed with SpeedRead 2 28 38 writing speed 1 38 CD ROM playing 25 CD RW media speed 25 reading speed 1 38 writing speed 1 38 CD TEXT 2 26 38 cleaning disc 27 closing...

Страница 56: ...18 19 connecting 21 initialization time 39 inquiry string 39 installation 9 18 quickstart 9 interface connector 40 J jumper DMA 6 17 40 mode 6 11 40 L label disc 27 laser power adjusting with VariRec...

Страница 57: ...10 security sticker 4 selecting an IDE configuration 12 self test diagnostics 2 34 CD write read test 34 serial number recording 18 shipping your drive 4 44 45 slave 10 setting in BIOS 24 setting mod...

Страница 58: ...d Users Manual V VariRec 2 30 changing setting 31 default setting 31 writing speed and 31 W wake mode 39 warranty 47 weight 40 write specification CD R 38 CD RW 38 writing speed CD R 1 38 CD RW 1 38 l...

Страница 59: ...PlexWriter 52 24 52A Installation and Users Manual 53 Notes...

Страница 60: ...PLEXTOR CORP 48383 Fremont Blvd Suite 120 Fremont CA 94538 6509 Phone Fax 510 440 2000 800 886 3935 510 651 9755 E mail info plextor com www plextor com...

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