PlexTools® Installation and Operation Manual
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8 Error Messages.
A. Errors during installation
'No valid version of PlexTools®
found. Upgrade aborted'
This error may occur when an attempt is made to upgrade PlexTools® but no previ-
ously installed version can be found.
If there is no previously installed version, please install the full product first.
If you get this error when a previous version is installed, your installation may be
defective or corrupted. You should first try to re-install the older full version, and
after that install the upgrade.
B. Errors on Startup
'No ASPI layer was installed or it is not working'
This error may occur on 2 occasions:
• the Windows 95/98/ME system has no valid ASPI software installed while a SCSI
controller and Plextor SCSI devices are used
Please install the necessary ASPI software if it is not present. If it is already
present, it may be defective, corrupted or obsolete, in which case you may try to
repair or upgrade it to the latest version. The manufacturer of your SCSI controller
is the first source for all device drivers and ASPI software to be used with this con-
troller.
• the system has no SCSI controllers but only IDE adapters installed that are con-
trolled by an older version of the ASPI software.
Y
ou may try to repair or upgrade the ASPI software to the latest version.