A Gentle Reminder. . .
YOUR TASK:
Save your box (if you received one).
YOUR OBJECTIVE:
Have a secure container in which to ship your drive
back to Plextor, if necessary.
YOUR METHOD:
Find an empty space in your home/office and fill it
with the Plextor box.
If you received your PlexWriter 4/12 CD-R drive in a Plextor box, you should save
the box after you have installed your drive. There are many sets of hands ---- some of
them potentially unfriendly ---- that a PlexWriter 4/12 might go through on its way
from us to you. Our box and its packaging material were designed and drop tested to
ensure that your PlexWriter 4/12 can endure rough treatment and still arrive in working
order.
We advise you to hold on to your box in case you should ever need to return your
drive to Plextor for any reason. Unfortunately, some of our customers have not held
on to their boxes and have had to resort to some less-than-secure methods to get drives
back to us. We have received drives in a shoebox, in an unpadded express mail
envelope, and in a box filled with buttered popcorn.
We cannot assume liability for any damage your drive sustains during shipment.
Therefore, please ship your drive in the safest manner possible. We believe your drive
will be most secure if it is shipped in a Plextor box. We hope you will never have to
ship your drive back to us. If you do, however, we hope you will send it packaged in
a Plextor box.
If you did not receive a Plextor box (if, for example, your drive came pre-installed in
a computer), we recommend that you pay a packaging store (e.g., Mail Boxes Etc.) in
your area to ship your drive. The drives that we have received from most packaging
stores have arrived in good shape. If you don’t have a packaging store in your area,
call our Technical Support Department for packaging pointers before you ship your
drive. In fact, you must call our Technical Support Department to get an RMA number
before returning any drive (see Chapter 12, p. 44).
cross-ref.
CHAPTER 2 ---- Box Contents
5.75" x 8.25" PLEX WRITER MANUAL
Plextor manual, Carla Williams
1/2/98
PX-R412CS OPERATION MANUAL
5
