Chapter 7 Troubleshooting Page 52
Chapter 7 Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the WNAP-6300. For
warranty assistance, contact your service provider or distributor for the process.
Q 1. What if I would like to reset the unit to default settings?
You may restore factory default settings in “
Configuration File
” from “
Management
”.
Q 2. What if I would like to backup and retrieve my configuration settings?
You may do the backup by generating a configuration file or retrieve the settings you have backed
up previously in “
Configuration File
” from “
Management
”.
Q 3. What if I can not access the Web-based management interface?
Please check the followings:
•
Check whether the power supply is OK; Try to power on the unit again.
•
Check whether the IP address of PC is correct (in the same network segment as the unit);
•
Login the unit via other browsers such as Firefox.
•
Hardware reset the unit.
Q 4. What if the wireless connection is not stable after associating with an AP under wireless
client mode?
•
Since the WNAP-6300 comes with a built-in directional antenna, it is recommended make the
WNAP-6300 face to the direction where the AP is to get the best connection quality.
•
In addition, you can start “
Site Survey
” in “
Wireless Basic Settings
” to check the signal
strength. If it is weak or unstable (The smaller the number is, the weaker the signal strength
is.), please join other available AP for better connection.
