Plaisio Q-CONNECT QCD11, Руководство пользователя, Страница: 34 / 59

User’s guide
34
APPENDIX
TROUBLESHOOTING
1. The unit performs automatically a system self ‐ test, after it has been
turned on. If one of the following error messages is displayed on the
preset window, usually indicates that the sensor is blocked by banknotes
or dusts. Use a brush or a soft cloth to clean the dusts on the sensor or
remove the banknote and then restart the device.
Error
message
Fault position Solution
Ε 00 Fluorescence
sensor
Adjust the top cover to the right
position so as to avoid strong light
source.
Ε 10 Banknote feeding
sensor
Remove the banknote and clear the
dust.
Ε 11 Banknote
receiving sensor
Remove the banknote and clear the
dust.
Ε 30 Left counting
sensor
Same as above or aim at the axes of
the light beam.
Ε 31 Right counting
sensor
Same as above
E60 ‐ E68 Ext IR sensor Remove the banknote and clear the
dust.
E70 ‐ E78 Ext IR sensor Remove the banknote and clear the
dust.
Ε 50 Rotate speed
sensor
Clean the code wheel and sensor or
replace the rubber ‐ belt.
Ε 80 Internal memory
fault
Resume to factory settings.