Please return the Product and all included accessories and devices in as close to original condition as
possible.
The refund, which will include all original charges, taxes, and fees, will be issued to the original
purchasing card within 15 days of receipt of the original product at TuringSense.
Limited Warranty
Products are warranted to be free from defects in materials or workmanship for one year from the date
of original end-user purchase. Within this period, TuringSense will, at its sole option, repair or replace
any components that fail in normal use with new or refurbished replacement components. Such repairs
or replacement will be made at no charge to the customer for parts or labor, provided that the customer
shall be responsible for any transportation cost. TuringSense may request that you replace defective
components with new or refurbished user-installable components that TuringSense provides in
fulfillment of its warranty obligation. A replacement component, including a user-installable component
that has been installed in accordance with instructions provided by TuringSense, assumes the remaining
warranty of the original component or ninety (90) days from the date of replacement or repair,
whichever provides longer coverage for you. THE FOREGOING SHALL BE YOUR SOLE AND EXCLUSIVE
REMEDY FOR ANY BREACH OF WARRANTY.
This Limited Warranty applies only to hardware products manufactured by or for TuringSense that can
be identified by the “TuringSense” or “Pivot” trademark, trade name or logo affixed to them. The Limited
Warranty does not apply to any non-Products, even if packaged or sold with Products. Manufacturers or
suppliers, other than TuringSense, may provide their own warranties to you, but TuringSense, insofar as
permitted by law, provides such non-Products “as is.” Software distributed by TuringSense with or
without the TuringSense or Pivot brand name (including, but not limited to system software) is not
covered under this Limited Warranty.
This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii)
consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or
workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature
or external causes; (iv) damage arising from failure to follow instructions relating to the product’s use;
(v) damage caused by service performed by anyone who is not an authorized service provider of
TuringSense; (vi) damage to a product that has been modified or altered without the written permission