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WARRANTY
CONDITIONS
All wood pellet grills by Pit Boss®,manufacturedby Dansons,carry a limited warranty from the date of sale by the original owner. The warranty coverage
begins on the original date of purchase and proof of date of purchase,or copy of original bill of sale, is required to validate the warranty. Customerswill
be subject to parts, shipping, and handling fees if unable to provide proof of the purchaseor after the warranty has expired. Dansonscarries a five (5) year
warranty against defects and workmanship on all parts, and five (5) years on electrical components. Dansons warrants that all part(s) are free of defects
in material and workmanship, for the length of use and ownership of the original purchaser.Warranty does not cover damage from wear and tear, such as
scratches,dents, dings, chips or minor cosmetic cracks.Theseaesthetic changes of the grill do not affect its performance. Repair or replacement of any part
does not extend past the limited warranty beyond the five (5) years from date of purchase.
During the term of the warranty, Dansons’ obligation shall be limited to furnishing a replacement for defective and/or failed components. As long as it is
within the warranty period, Dansons’will not charge for repair or replacement for parts returned, freight prepaid, if the part(s) are found by Dansons’to
be defective upon examination. Dansons’shall not be liable for transportation charges,labor costs,or export duties. Except as provided in these conditions
of warranty, repair or replacementof parts in the manner and for the period of time mentioned heretofore shall constitute the fulfillment of all direct and
derivate liabilities and obligations from Dansonsto you.
Dansons takes every precaution to utilize materials that retard rust. Even with these safeguards, the protective coatings can be compromised by various
substancesand conditions beyond Dansons’control. High temperatures, excessivehumidity, chlorine, industrial fumes, fertilizers, lawn pesticides and salt are
some of the substancesthat can affect metal coatings. For these reasons,the warranty does not cover rust or oxidization, unless there is loss of structural
integrity on the grill component. Shouldany of the above occur,kindly refer to the careand maintenance section to prolong the lifespan of your unit. Dansons
recommends the use of a grill cover when the grill is not in use. This warranty is based on normal domestic use and service of the grill and neither limited
warranty coverage’sapply for a grill which is used in commercial applications.
EXCEPTIONS
There is no written or implied performance warranty on Pit Boss®grills, as the manufacturer has no control over the installation, operation, cleaning,
maintenance or the type of fuel burned. Thiswarranty will not apply nor will Dansonsassumeresponsibility if your appliancehasnot been installed, operated,
cleaned and maintained in strict accordancewith this owner’s manual. Any use of gas not outlined in this manual may void the warranty. The warranty does
not cover damage or breakage due to misuse,improper handling or modifications. Neither Dansons,or authorized Pit Boss®dealer,acceptsresponsibility, legal
or otherwise, for the incidental or consequentialdamage to the property or personsresulting from the use of this product. Whether a claim is made against
Dansonsbasedon the breach of this warranty or any other type of warranty expressedor implied by law, the manufacturer shall in no event be liable for any
special,indirect, consequential or other damages of any nature whatsoever in excessof the original purchaseof this product. All warranties by manufacturer
are set forth herein and no claim shall be made against manufacturer on any warranty or representation. Somestates do not allow the exclusionor limitation
of incidental or consequentialdamages,or limitations of implied warranties, so the limitations or exclusionsset forth in this limited warranty may not apply
to you. This limited warranty gives you specificlegal rights and you may have other rights, which vary from state to state.
ORDERING REPLACEMENTPARTS
To order replacement parts, please contact your local Pit Boss®dealeror visit our online store at:
www.pitboss-grills.com
CONTACTCUSTOMER SERVICE
If you have any questions or problems, contact Customer Service,Monday through Sunday,4am - 8pm PST(EN/FR/ES).
[email protected] | Toll-Free: 1-877-303-3134 | Toll-Free Fax: 1-877-303-3135
WARRANTY SERVICE
Contact your nearest Pit Boss®dealerfor repair or replacement parts. Dansonsrequires proof of purchaseto establish a warranty claim; therefore, retain your
original salesreceipt or invoice for future reference. The serial and model number of your Pit Boss®canbe found inside the lid of the hopper. Recordnumbers
below as the label may become worn or illegible.
MODEL
SERIALNUMBER
DATE OF PURCHASE
AUTHORIZED DEALER
