Using the GUIDE Plus+™ electronic program guide
05
74
En
– Connections are wrong. See
Connecting up
on
page 50 to double check everything.
– The initial setup of GUIDE Plus+ was completed
incorrectly. Try setting it up again (see
Setting up the
GUIDE Plus+™ system
on page 61).
– Your cabling and setup is OK, but the recorder has
not been connected for enough time to receive the TV
listings data. Leave the recorder in standby overnight.
– For external receiver users only: The connections
and setup are OK, but the external receiver was not
tuned to the correct host channel. Check the list of
host channels (see step 5 of
Setting up the GUIDE
Plus+™ system
on page 61) and leave the recorder
in standby and the external receiver on overnight
tuned to the correct host channel.
– You live in a country/region where the GUIDE Plus+
system is not yet available. Check the list of countries
to see if you are in a region that is supported.
• I used the One-Button-Record feature (red Action
button) to set a recording, but I recorded the wrong
channel.
If the channel to be recorded is received via the
external receiver first make sure that the external
receiver was left switched on. Next, in the Editor
Area, make sure that the channel to be recorded is
correctly set: Access the Editor Area. Check the
source and program number of the channel that you
wanted to record. Change the source and preset
numbers if incorrect.
If you are recording from the recorder’s internal tuner
(the
Tuner
setting), make sure that the program
number is the same as the preset number set on this
recorder. If they are different, go to the Editor Area
and change the program number to match the
recorder’s preset number.
• The TV listings information doesn’t update.
The latest TV listings information is automatically
downloaded by the recorder overnight. This only
happens if the recorder is in standby; if the recorder
is left on, it will not download. When not using the
recorder, please switch it into standby.
Data downloads can take several hours. The front
panel display shows
EPG
when downloading. If you
switch the recorder on while
EPG
is displayed, the
download will be canceled.
• The GUIDE Plus+ system is not supported in my area,
but when I switch the recorder into standby, after a
while the front panel display shows
EPG
. Can I stop
this from happening?
If the GUIDE Plus+ system is not supported in your
area, please do not set the postal code in the GUIDE
Plus+ setup (see
Setting up the GUIDE Plus+™
system
on page 61). When the GUIDE Plus+ service
starts in your area, please set the postal code again.
• The automatic Host Channel search failed or the
GUIDE Plus+ system identified the wrong Host
Channel for my region.
You can identify your Host Channel manually. See
Manual Host Channel setup
on page 73 for how to do
this.
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