Symptoms
Causes
Remedies
Cannot listen to Internet radio
stations.
The firewall settings for compo-
nents on the network are cur-
rently in operation.
Check the firewall settings for components
on the network.
You are currently disconnected
from the Internet.
Check the connection settings for com-
ponents on the network, and consult with
your network service provider if necessary
(page 71).
The broadcasts from an Internet
radio station are stopped or
interrupted.
There are cases where you cannot listen
to some Internet radio stations even when
they are listed in the list of Internet radio
stations on this receiver (page 42).
The Home Media Gallery can-
not be operated with the but-
tons on the remote control.
The remote control is not cur-
rently set to the Home Media
Gallery mode.
Press
HMG
to set the remote control to the
Home Media Gallery mode (page 42).
SIRIUS radio messages
Status messages
Causes
Remedy
Antenna Error
The SIRIUS antenna is not prop-
erly connected.
Check that the antenna cable is attached
securely.
Check Sirius Tuner
The SiriusConnect
TM
tuner is not
properly connected.
Check that the 8 pin mini DIN cable and AC
Adapter are attached securely.
Acquiring Signal
The SIRIUS signal is too weak at
the current location.
Check for antenna obstructions and reposi-
tion the SIRIUS antenna to get better signal
reception. Use the Antenna Aiming option
to optimize the antenna position.
Subscription Updating
Unit is updating subscription.
Wait until the encryption code has been
updated.
Updating Channels
Unit is updating channels.
Wait until the encryption code has been
updated.
Invalid Channel
Selected channel is not available/
does not exist.
Select another channel.
Firmware Updating
The SiriusConnect
TM
tuner’s
firmware is being updated.
Wait for updating to finish.
En
84
13
Additional information
Symptoms
Causes
Remedies
Audio playback is undesirably
stopped or disturbed.
The audio file currently being
played back was not recorded
in a format playable on this
receiver.
Check whether the audio file was recorded
in a format supported by this receiver.
Check whether the folder has been dam-
aged or corrupted.
Note that there are cases where even the
audio files listed as playable on this receiver
cannot be played back or displayed (page
45).
The LAN cable is currently dis-
connected.
Connect the LAN cable properly (page 22).
There is heavy traffic on the
network with the Internet being
accessed on the same network.
Use 100BASE-TX to access the components
on the network.
When in the DMR mode, depend-
ing on the external controller
being used, playback may be
interrupted when a volume
operation is performed from the
controller.
In this case, adjust the volume from the
receiver or remote control.
There is a connection routed
through a wireless LAN on the
same network.
There may be a shortage of bandwidth on
the 2.4 GHz band used by the wireless LAN.
Make wired LAN connections not routed
through a wireless LAN.
Install away from any devices emitting
electromagnetic waves on the 2.4 GHz band
(microwave ovens, game consoles, etc.). If
this does not solve the problem, stop using
other devices that emit electromagnetic
waves.
Cannot access Windows
Media Player 11 or Windows
Media Player 12.
In case of Windows Media Player
11:
You are currently logged onto
the domain through your PC with
Windows XP or Windows Vista
installed.
In case of Windows Media Player
12:
You are currently logged onto
the domain through your PC with
Windows 7 installed.
Instead of logging onto the domain, log
onto the local machine (page 42).
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