Symptom
Remedy
AMP ERR
blinks in the dis-
play, then the power auto-
matically switches off. The
ADVANCED MCACC
blinks and
the power does not turn on.
The receiver may have a serious problem. Do not try switching the receiver
on. Unplug the receiver from the wall and call a Pioneer authorized indepen-
dent service company.
AMP OVERHEAT
blinks in the
display and the
FL OFF
indicator
flash and the power turns off.
Allow the unit to cool down in a well-ventilated place before switching back
on (see
Installing the receiver
on page 6 ).
Wait at least 1 minute, then try turning the power on again.
The temperature within the unit has exceeded the allowablevalue.
Lower the volume level.
The receiver suddenly power off
or
ADVANCED MCACC
flashes.
The power unit is damaged. Unplug the receiver from the wall and call a
Pioneer authorized independent service company.
Display blinks
12V TRG ERR
.
An error has arisen in the 12 V trigger jacks. Reconnect accurately then turn
the power back on.
No sound
Symptom
Remedy
No sound is output when an
input function is selected.
No sound is output from the
front speakers.
Check the volume, mute setting (press
MUTE
) and speaker setting (press
SPEAKERS
).
Make sure the correct input function is selected.
Check that the MCACC setup microphone is disconnected.
Make sure the correct input signal is selected (press
SIGNAL SEL
).
Note that when
Fixed PCM
ON
is selected, you won’t be able to hear any other
signal format (see
Setting the Audio options
on page 50 ).
Check that the source component is connected properly (see
Connecting your
equipment
on page 11 ).
Check that the speakers are connected properly (see
Connecting the speakers
on page 13 ).
No sound from the surround or
center speakers.
Check that the Stereo listening mode or the Front Stage Surround Advance
mode isn’t selected; select one of the surround listening modes (see
Enjoying
various types of playback using the listening modes
on page 37 ).
Check that the surround/center speakers are not set to
NO
(see
Speaker Set-
ting
on page 69 ).
Check the channel level settings (see
Channel Level
on page 70 ).
Check the speaker connections (see
Connecting the speakers
on page 13 ).
En
76
13
Additional information
Additional information
Troubleshooting 1
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
!
If the unit does not operate normally due to external effects such as static electricity disconnect the
power plug from the outlet and insert again to return to normal operating conditions.
If the problem is not solved after the troubleshooting below, if the screen freezes unexpectedly or if
the buttons on the remote control or front panel stop working completely, do the following:
!
Press
u
STANDBY/ON
on the front panel to turn off the power, then turn the power back on.
!
If the power cannot be turned off, press and hold
u
STANDBY/ON
on the front panel for over 10
seconds. The power will turn off. (In this case, the various settings made on the receiver may be
cleared.)
Power
Symptom
Remedy
The power does not turn on.
Make sure that the power cord is plugged in to an active power outlet.
Try disconnecting from the power outlet, then plugging back in.
Power cannot be turned off.
(
ZONE 2 ON
or
ZONE 3 ON
(VSX-
53 only) is displayed.)
Press the remote control’s
ZONE 2
or
ZONE 3
(VSX-53 only), then press
u
RECEIVER
to switch the sub zone off.
The receiver suddenly switches
off or the
iPod iPhone iPad
indicator blinks.
Check that there are no loose strands of speaker wire touching the rear
panel or another set of wires. If so, re-attach the speaker wires, making sure
there are no stray strands.
The receiver may have a serious problem. Disconnect from the power and
call a Pioneer authorized independent service company.
During loud playback the power
suddenly switches off.
Turn down the volume.
Lower the 63 Hz and 125 Hz equalizer levels in the
Manual MCACC setup
on
page 64 .
Switch on the digital safety feature. While holding down
ENTER
on the front
panel, press
u
STANDBY/ON
to set this receiver to the standby mode.
Use
TUNE
i
/
j
to select
D.SAFETY
c
OFF
d
, and then use
PRESET
k
/
l
to select
1
or
2
(select
D.SAFETY
c
OFF
d
to deactivate this feature). If the
power switches off even with
2
switched on, turn down the volume. With
1
or
2
on, some features may be unavailable.
The unit does not respond when
the buttons are pressed.
Try switching the receiver off, then back on again.
Try disconnecting the power cord, then connect again.
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