Troubleshooting
Common
Symptom
Cause
Action (Reference page)
The power will not turn on.
The unit will not operate.
Leads and connectors are incor-
rectly connected.
Confirm once more that all connections are
correct.
The fuse is blown.
Rectify the cause and then replace the fuse.
Be sure to install a fuse with the same rating.
Noise and/or other factors are caus-
ing the built-in microprocessor to
operate incorrectly.
Turn the unit off and then on. (Page 9)
Operation with the remote con-
trol is not possible.
The unit does not operate cor-
rectly even when the appropriate
remote control buttons are
pressed.
The remote control operation mode
is incorrect.
Switch to the correct remote control mode.
(Page 8)
Battery power is low.
Load a new battery.
Some operations are prohibited
with certain discs.
Try operating with another disc.
Playback is not possible.
The disc is dirty.
Clean the disc. (Page 40)
The type of disc loaded cannot be
played on this unit.
Check the disc type.
The disc loaded is not compatible
with this video system.
Change the disc to one that is compatible
with your video system.
There is no sound.
The volume level will not rise.
Cables are not connected correctly.
Connect the cables correctly.
The unit is performing still, slow mo-
tion or frame-by-frame playback.
There is no sound during still, slow motion or
frame-by-frame playback.
The
icon is displayed, and op-
eration is not possible.
The operation is prohibited for the
disc.
This operation is not possible.
The operation is not compatible
with the configuration of the disc.
This operation is not possible.
The image displayed stops
(pauses) and the unit cannot be
operated.
The data could no longer be read
during playback.
Stop playback once, and start playback again.
There is no sound.
The volume level is low.
The volume level is low.
Adjust the volume level.
The attenuator is on.
Turn the attenuator off.
The sound and video skip.
The unit is not firmly secured.
Firmly secure the unit.
File size and transmission rate are
above recommended rates.
Create a DivX file that is within the recom-
mended size and transmission rate.
The aspect ratio is incorrect and
the image is stretched.
The aspect ratio setting is incorrect
for the display.
Select the appropriate setting for your display.
(Page 23)
The motor sounds when the
ignition switch is turned ON (or
is turned to ACC).
The unit is confirming whether or
not a disc is loaded.
This is a normal operation.
No xxxx
appears when a dis-
play is changed (
No Title
, for ex-
ample).
There is no embedded text informa-
tion.
Switch the display or play another track/file.
En
36
Appendix
Additional Information
Symptom
Cause
Action (Reference page)
The repeat range changes auto-
matically.
Another folder was selected during
repeat play.
Select the repeat range again.
Track search or fast forward/reverse
was performed during file repeat
play.
Select the repeat range again.
DVD
Symptom
Cause
Action (Reference page)
Playback is not possible.
The loaded disc has a different re-
gion number from this unit.
Replace the disc with one featuring the same
region number as this unit.
A parental lock message is dis-
played and playback is not pos-
sible.
Parental lock is activated.
Turn parental lock off or change the level.
(Page 24)
Parental lock cannot be can-
celed.
The code number is incorrect.
Enter the correct code number. (Page 24)
You have forgotten your code num-
ber.
Press
CLEAR
10 times to cancel the code
number. (Page 24)
Dialog language (and subtitle
language) cannot be switched.
The DVD being played does not fea-
ture multiple language recordings.
The language cannot be switched if they are
not recorded on the disc.
You can only switch between items
indicated in the disc menu.
Switch the language using the disc menu.
No subtitles are displayed.
The DVD being played does not fea-
ture subtitles.
Subtitles are not displayed if they are not re-
corded on the disc.
You can only switch between items
indicated in the disc menu.
Switch the language using the disc menu.
Playback is not performed with
the audio language and subtitle
language settings selected in
SETUP
.
The DVD being played does not fea-
ture dialog or subtitles in the se-
lected language.
The language cannot be switched if the se-
lected language is not recorded on the disc.
The viewing angle cannot be
switched.
The DVD being played does not fea-
ture scenes shot from multiple an-
gles.
The viewing angle cannot be switched if the
DVD does not feature scenes recorded from
multiple angles.
You are trying to switch to multi-
angle viewing for a scene that was
not recorded from multiple angles.
Switch between multiple angles when watch-
ing scenes recorded from multiple angles.
The image is extremely unclear/
distorted and dark during play-
back.
Some discs feature a signal to pro-
hibit copying.
Since this unit is compatible with the analog
copy generation management system, when
playing a disc that has a signal prohibiting
copying, horizontal stripes or other imperfec-
tions may appear when viewed on some dis-
plays. This is not a malfunction.
Video CD
Symptom
Cause
Action
The PBC (playback control)
menu cannot be called up.
The Video CD being played does not
feature PBC.
This operation is not available for Video CDs
that do not feature PBC.
Repeat play and track/time
search are not possible.
The Video CD being played features
PBC.
This operation is not available for Video CDs
that feature PBC.
En
37
Appendix
Additional
Information
Additional Information
<QRB3154-A/N>19
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