08
50
En
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this
component, check the points below. Sometimes the trouble may lie in another component. Inspect the other
components and electrical appliances being used. If the trouble cannot be rectified even after checking the points
below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
Playback
Problem
Check
Remedy
• Disc does not play.
• Disc tray opens
automatically.
Is the disc one that is
playable on this player?
• Check whether the disc is one that can be played on this player
(page 7).
• Discs that have not been finalized cannot be played.
Is the file one that is playable
on this player?
• Check whether the file is one that can be played on this player
(page 10).
• Check whether or not the file is damaged.
Is the disc scratched?
It may not be possible to play scratched discs.
Is the disc dirty?
Clean the disc (page 49).
Is there a piece of paper or
sticker attached to the disc?
The disc may be warped and unplayable.
Is the disc properly set in the
disc tray?
• Set the disc with the printed side facing up.
• Set the disc properly in the depression in the disc tray.
Is the region number
correct?
See page 9 for the region numbers of discs that can be played on this
player.
• Eliminate any condensation inside the unit (page 48).
• Depending on how the disc was recorded, the status of the pickup
and compatibility between the disc being used and this unit, it may not
be possible to play the disc properly.
• If the recorded time is short, it may not be possible to play the disc
properly.
• BD-RE/-R discs recorded in formats other than BDMV or BDAV
cannot be played.
No picture is displayed or the
picture is not displayed
properly.
Is the HDMI cable properly
connected?
• Connect the cable properly according to the connected devices
(page 15).
• Disconnect the cable, then reinsert it firmly and all the way in.
Is the HDMI cable damaged? If the cable is damaged, replace it with a new one.
Is the input setting on the
connected TV or AV receiver
or amplifier right?
Read the operating instructions for the connected components and
switch to the proper input.
Is the output video resolution
properly set?
Switch the resolution at which the video and audio are output by
pressing
HDMI
.
Is the player connected with
an HDMI cable other than a
High Speed HDMI
®
/
TM
cable
(with a Standard HDMI
®
/
TM
cable)?
Connect the player to the TV using a High Speed HDMI
®
/
TM
cable.
Is the HQ Sound function
on?
Video is not output when the HQ Sound function is on (page 30).
Is a DVI device connected? The picture may not be displayed properly if a DVI device is
connected.
Is
Color Space
properly set? Change the
Color Space
setting (page 39).
Playback stops.
• Playback may stop if the unit is subject to shocks or set in an
unstable place.
• Playback may stop when a USB device is connected or disconnected
during playback. Do not connect or disconnect USB devices during
playback.
BDP-X300_72-BDPX300-GBRB1_En.book 50 ページ ２０１６年５月２４日 火曜日 午後１時１０分
